Category: <span>omni-channel retailing</span>

How to think & act like a ‘Digital-first’ brand or retailer

What even is a digital-first brand or retailer? What does digital-first actually mean? In essence, it is the culture and the practice, of putting digital considerations of every kind at the forefront of strategies and …

‘Distant’ online retailers are becoming ‘expert in selling’ but forgetting ‘how to give’

‘Distant’ online retailers are becoming ‘expert in selling’ but forgetting ‘how to give’ I am sure I am not the only one to have been disappointed and disgusted at the condition of some products that …

There’s much more to successful store concepts than interior design!

Are you are planning your new ‘Shop of the Future?’ Will it be more creative, more beautiful, more engaging and more exciting than ever? Well that will largely depend on whether it will be integrated …

IKEA: The value of ‘groundwork’ not ‘deskwork’ . From ‘customer to community experiences!’

IKEA: ‘A lively happening’ coming soon to a place nearby There are many interesting learnings from the opening of the new IKEA shops across the globe, not least the fact that the roll-out is happening …

Judging begins for the VMRD Retail Design Awards 2022

It is that exciting time of year again, to begin judging the entrants for the 2022 VMRD Retail Design Awards. From experience as an awards presenter, I know that the ceremony itself is a great …

What makes a successful physical retail shop? 75% Astute Strategies & 25% Creative Concepts

What makes a successful physical retail shop?: 75% astute strategies & 25% creative concepts Without doubt the first-hand customer experience is the essential interaction that makes a physical retail shop a commercial and brand success. …

The 6 Best Retail Strategies for 2022: No.4 Physical Shop Strategies

Physical shops: Places in our hearts & minds COVID was supposed to be the death knoll for physical shops. It was of course immensely damaging and resulted in many shops closing and businesses folding. Customers …

Made.com: fabricating a new approach to furniture

Made.com: fabricating a new approach to furniture Made.com was founded in 2010, as an online retail enterprise. As a product of recent times, it exhibits the same entrepreneurial culture, a desire to innovate, and an …

Enable yourself for 2022: How to think & act like a ‘Digital-first Retailer’

What is a Digital-first retailer? What does digital-first, or being digitally led, actually mean? They are the buzzwords of the moment, the latest in a lengthening line of technology originated expressions that have in turn …

Apple: a business designed on simplicity

Apple: a business designed on simplicity The best advice I ever received in Design College? Keep things as simple as possible. The temptation always when seeking beauty through design is to add more ‘beautiful’ elements …