Retailing is so much about communities today, wherever you look. The processes of being a retailer and even being a shopper have become so complex, so confusing, and so utterly saturated that it is barely possible to sell or buy-
The sad demise of famous retail brands over recent years has shone a light on the relative value of the assets of a business. With the likes of Paperchase, Made.com, Top Shop & Debenhams amongst those looking for buyers the-
When we look at what we do, as commercially viable and successful retailers, there is no great mystery. The functions that we must address largely span developing a product assortment, building a supply chain, developing shops, e-commerce, and routes to-
Beauty brand Lush has recently been in the news with its pop-up shops & shampoo parlours at some of the UK’s largest music festivals, notably WOMAD & Bluedot. Never a brand to stand still, this is an innovative move that-
Another day, and another AI (Artificial Intelligence) story. It would seen that necessity is overtaking novelty if the volume of copy is anything to go by, even if the specific needs are still often very much in the cloud. Undoubtedly-
Listen to Tim Radley explain…‘What is the final competitive advantage for retailers?’ Key learnings: Appreciate that competitive advantages have been built on incremental operational improvements, but these are short-lived and increasingly rare. Understand that on the saturated, expert, level-playing field-
Pleased to announce that I’m working with the London College of Fashion once more this Autumn, as part of their Collaborative Challenge Industry Partner Programme. After last years successes, this year we will be working with more MA Fashion students,-
In these ‘cost-of-living’ times I am reminded of one of my first lessons in retail. The difference between price & value. They sound similar and considering how often the word ‘value’ is misused, as in ‘value retailers’ who are in-
Visual Merchandising, like any other function within a retail business is having to adapt in response to the paradigm shifts that are occurring in the industry. Those changes are becoming a revolution, not an evolution. What began with globalised supply-
The healthcare sector is indeed perfectly, and tantalisingly, positioned to satisfy the growing customer desire for products that improve physical and mental wellbeing, as well as bringing ‘meaning and integrity’ into the retail experience itself. So, it is my pleasure-