Discussing Sustainability & Ethical Retailing: Timberland – ‘Local Responsibility’

Listen to myself, Tim Radley, on the Louise Lally podcast, discussing the world of retail sustainability, from diverse shopping channels, rental & second-hand resell, to on-demand manufacturing & the virtual inventory, and how sustainability, ethical governance and diversity are intrinsically linked. Join the free podcast now through this link…https://www.podbean.com/ew/pb-ua8ca-1307ed8 The podcast features a discussion on Timberland. They have a long history already as a sustainable brand, working with the environment,-

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Discover a ‘Five-Star Christmas: “Meaning in the Retail Madness”

“An excellent read *****” “Valuable reference for anyone in retail *****” “This book is more relevant now than ever! *****” ‘Meaning in the Retail Madness’ explains how touchpoints have replaced channels, how linear supply chains will become circular, why assortments are increasingly virtual, how physical is turning to local, and why products and shops are not necessarily made for each other anymore. It supplies a blueprint for retail’s new ‘agile-

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The importance of teaching my LCF students about ‘Looking-In & Looking-Out’ when researching and defining brand propositions.

My exciting project with the London College of Fashion (LCF) this Autumn is progressing well. The student groups have been matched with young designers, part of the alumni at LCF. The Collaborative Challenge for the students is to work with their designers and evolve these fledgling businesses into complete market propositions with commercial channel strategies, target customer profiling, and with brand identities brought to glorious life with physical shop visualisations,-

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Supply & Demand: Always driving the fortunes and misfortunes of retailers

Supply & Demand: Always driving the fortunes and misfortunes of retailers The latest retail sales figures do not make good reading. Everything from footfall to sales volumes, margins and profits are down. Behind the data the customer is quaking under the pressure of rising costs and inflation. This is the news. The reality of the ‘new normal’ after COVID is more about the balance between digital and physical sales. In-

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‘Authenticity, not Experience,’ will be the Saviour of the High Street

Authenticity, not Experience, will be the Saviour of the High StreetListen to Tim Radley discussing ‘Experiential Retailing’ on the Louise Lally podcast Please click the link below to follow the discussion… LinkedIn In the constant, and often misguided, battle between online and bricks ‘n’ mortar retailing, the customer experience is often heralded as the physical shop’s weapon. ‘Experiential Retailing’ will save the high street and traditional town centres. Good experiences-

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‘The Good Store’ – A product of the sustainable community

‘The Good Store’ – A product of the sustainable community For those wishing to buy sustainably the problem of finding genuine brands takes time and commitment. The Good Store is a department store in central London that has curated 600sqm of space dedicated entirely to products made from recycled materials and upcycled into attractive things to buy. The store carries a selection of sustainable products and brands across clothing, accessories,-

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What the guardians of Oxford Street should learn from the citizens of Valencia.

I was sucked into a discussion recently on the woes of Oxford Street, London’s famous shopping destination. The fact is it is no longer the destination that it was. It has suffered more than most from the COVID lockdowns, reduced tourist numbers and home working, but the focus of the grumblings went back further than that, bemoaning the numerous failed attempts to pedestrianise this most famous of streets. Whilst I-

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There’s much more to successful store concepts than interior design!

Are you are planning your new ‘Shop of the Future?’ Will it be more creative, more beautiful, more engaging and more exciting than ever? Well that will largely depend on whether it will be integrated and woven, more than ever, into the strategic and operational fabric of your modern retail business. The fact is there’s much more to successful store concepts than interior design.Be aware of what really makes a-

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IKEA: The value of ‘groundwork’ not ‘deskwork’ . From ‘customer to community experiences!’

IKEA: ‘A lively happening’ coming soon to a place nearby There are many interesting learnings from the opening of the new IKEA shops across the globe, not least the fact that the roll-out is happening at a pace against a back-drop of shop closures, particularly amongst established chains. There is much to digest in the location of the shops, the retail and social environments that IKEA is creating around them,-

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“Working with the Cottage Customer“ – Re-commerce & the Circular Economy

Tim Radley:“Re-commerce & the Circular Economy”The World Consumer Goods & Retail Forum 2022 23rd – 24th June 2022Amsterdam, Netherlands The re-commerce model, also known as the circular economy, has become an important strategy for many retail verticals, especially as physical retail continues to lose its footing. But it’s not without its challenges.In this session, Tim Radley will explore how the disruptors are seeing success and the common pitfalls to avoid-

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