Category: disruptive retail
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Beware…’Traditional retailers are ‘losing face’ with the customer.’
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. The single physical channel was relatively easy for retailers to control. At the very least they knew where, and roughly when, they were going to ‘come into contact’ with the customer. And they knew it was on their patch.…
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Discover…’The new landscape for retail business communities.’
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. If we were retail tourists, planning a ‘grand tour’ of a best practice retail organization, then the itinerary we would plan today would be very different from the schedule we would have travelled even ten years ago. In…
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Ensure…’Retail relationships are not just technology.’
in AI, customer experience, customer service, customer-engagement, disruptive retail, in-store services, meaning in the retail madness, omni-channel retailing, personalisation, retail management, retail organisations, Retail technology, sales promotions & events, shop of the future, store experienceExtracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. In the digital-first world, it is easy to get lost in the truly incredible capabilities and applications of technology. It is easy to think that technology holds the answers to everything. It certainly holds the answer to the…
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Defining your ‘Five-year’ Retail Strategy plan.
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. Creating a balanced organisation, flexible process flows, and a culture for change will benefit you little, unless you channel these attributes correctly into the brightest opportunities. Every retailer will have different opportunities that will depend on the product…
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VivoBarefoot-Walking back to happiness
in assortment structure planning, branding & visual communication, circular retailing, customer experience, customer-engagement, disruptive retail, ethical retailing, footwear, health & beauty, leisure & sport, meaning in the retail madness, new retail, re-sell, repair, retail, retail brand heritage, retail businesses, retail strategy, shop of the future, sustainability, telling product storiesThe lessons for us all: “Sometimes the biggest opportunities to innovate can be found with the products right under our nose.” Ironic coincidence, or the result of decades of involvement in one of the most famous footwear dynasties in the world, VivoBarefoot is a revolution in footwear, and the brainchild of 2 members of the…
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Are Trump’s tariffs a test of our true appetite for circularity?
in assortment structure planning, circular retailing, disruptive retail, ethical retailing, fashion, fast fashion, internationalisation, meaning in the retail madness, product suppliers, re-sell, recycling, renting, repair, retail, retail businesses, retail management, retail organisations, retail strategy, sustainabilityThe continuing trade wars led by Trump’s tariffs have the stock markets tumbling, whilst manufacturers, producers and retailers are re-calculating their plans to continue turning a profit, or even to survive. We have governments throwing out ethical & sustainable policies as they scramble to get the best trading deals for each country. And we have…
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A healthier & fairer society will be built through grassroots innovations, led by a younger generation with a heightened moral & cultural responsibility for the world around them.
I was fortunate enough to attend the recent RSA Patron’s Lecture “Why Social Capital matters” presented by political scientist, Robert D. Putnam. Social Capital is defined as “the networks of relationships among people who live and work in a particular society, enabling that society to run effectively,’ and the foundation of the discussion was a…
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Is it easier to sell as ‘a Wolf in Sheep’s Clothing’ than to build a new reputation?
The recent announcement that the Boohoo fashion group is being re-launched as the Debenhams Group is riddled with more irony than a Shakespearean play. But firstly, the purchasing of the key assets of one of the UK’s most loved department stores was undoubtedly a stroke of genius by Boohoo. Even at its demise it was…
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Why we all need to challenge ourselves to simply act sustainably.
Often the complex and devastating problems caused by the fashion industry seem so huge that individuals wanting to make a change, even organisations wanting to make change, feel lost and helpless in a sea of data and jargon. The causes and the solutions can seem very big business. The irony is that it is actually…
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Can our closet wars help us to select our sustainability battles!
I love this chart! It was produced using Globaldata research and is now more than 5 years old. It predicted what types of retailer our fashion wardrobe would be bought from, up to the year 2028. As we stand here in 2025 we can now see how accurate the predications were. Even if we consider…
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