personalisation Archives

Discussing ‘Experiential Retailing’: Hotel Chocolat – ‘Vertically Integrated Indulgence’

Listen to myself, Tim Radley, on the Louise Lally podcast, discussing the much vaunted but little understood concept of ‘Experiential Retailing!’ Join the free podcast now through this link…Retailing with Meaning Ep1 Store Concepts (podbean.com) The podcast features a discussion on Hotel Chocolat, a brand that not only transformed the ways to create, package and display chosolate, but also revolutionised the vertical supply chain behind the beans. Hotel Chocolat is-

Discussing ‘Experiential Retailing’: Dark Sugars – ‘Drama & theatre in Chocolate’

Listen to myself, Tim Radley, on the Louise Lally podcast, discussing the much vaunted but little understood concept of ‘Experiential Retailing!’ Join the free podcast now through this link…Retailing with Meaning Ep1 Store Concepts (podbean.com) The podcast features a discussion on Dark Sugars, and its chocolate destination shop on Brick Lane, with its wonderful and beguiling atmosphere. Dark Sugars is no ordinary chocolate shop. The trademark truffles, in evocative flavours,-

Discussing ‘Experiential Retailing’: Lush – ‘Nurturing Shiny Happy People’

Listen to myself, Tim Radley, on the Louise Lally podcast, discussing the future of physical shop concepts and omni-channel ‘Experiential Retailing!’ Join the free podcast now through this link…Retailing with Meaning Ep1 Store Concepts (podbean.com) The podcast features a discussion on Lush. I absolutely love taking people into Lush. My favourite shop is the one near Oxford Circus, in London. It is an experience where every sense is brought to-

Discussing Sustainability & Ethical Retailing: Elvis & Kresse – ‘Masters of Slow Fashion’

Listen to myself, Tim Radley, on the Louise Lally podcast, discussing the world of retail sustainability, from diverse shopping channels, rental & second-hand resell, to on-demand manufacturing & the virtual inventory, and how sustainability, ethical governance and diversity are intrinsically linked. Join the free podcast now through this link…https://www.podbean.com/ew/pb-ua8ca-1307ed8 The podcast features a discussion on Elvis & Kresse. Their story is fascinating. Several years ago, they discovered that the London-

Discussing Sustainability & Ethical Retailing: LOANHOOD – Taking fashion rental by storm

Listen to myself, Tim Radley, on the Louise Lally podcast, discussing the world of retail sustainability, from diverse shopping channels, rental & second-hand resell, to on-demand manufacturing & the virtual inventory, and how sustainability, ethical governance and diversity are intrinsically linked. Join the free podcast now through this link…https://www.podbean.com/ew/pb-ua8ca-1307ed8 The podcast features a discussion around LOANHOOD and their impact on the fashion rental market. Loanhood is a new rental brand-

Exclusive Interview with Tim Radley: “Sustainability & Ethical Retailing”

Join Tim Radley, international retail specialist, and founder of VM-Unleashed, as he chats with Louise Lally about the world of retail sustainability, diverse shopping channels, rental & second-hand resell, on-demand manufacturing & the virtual inventory, and how sustainability, ethical governance and diversity are intrinsically linked. Please click on the image link below… In this interview Tim explains and illustrates with best practice examples, the important areas that all retailers should-

Discover a ‘Five-Star Christmas: “Meaning in the Retail Madness”

“An excellent read *****” “Valuable reference for anyone in retail *****” “This book is more relevant now than ever! *****” ‘Meaning in the Retail Madness’ explains how touchpoints have replaced channels, how linear supply chains will become circular, why assortments are increasingly virtual, how physical is turning to local, and why products and shops are not necessarily made for each other anymore. It supplies a blueprint for retail’s new ‘agile-

Were the seeds of second-hand, vintage, and fashion rental sewn in ’70s football sub-culture?

Were the seeds of second-hand, vintage, and fashion rental sewn in ’70s football sub-culture?Check out a fascinating BBC article and exhibition in Liverpool The popularity of fashion rental and vintage re-sale is gathering pace, driven by both aesthetic and sustainable motives. A key attraction is to break away from the mainstream commercial, both in terms of destructive fast-fashionsupply chains, and the desire for individual expression in the way that we-

On-Demand & Second-Hand: The Yin & Yang solutions to over-production

Supply and Demand has always been the driver for commercial brands and retailers. In new and growing markets, the demand temporarily outstrips supply. For those retailers who simply have the means to manufacture and get their product to the marketplace and to the customer, there is a lot of easy money to be made. A lot of easy money has been made. That was the scenario over recent decades. One-

Is it right to celebrate beautiful retailing, from less than beautiful retailers?

Is it right to celebrate beautiful retailing, from less than beautiful retailers? This is a conundrum I consider every time I come across an amazing new shop, but from a business I prefer not to buy from. Can creativity be tainted by its retail context? In the same way that we are often told to keep sport separate from politics, I wonder whether it is right that we separate design-