Another day, and another AI (Artificial Intelligence) story. It would seen that necessity is overtaking novelty if the volume of copy is anything to go by, even if the specific needs are still often very much in the cloud. Undoubtedly-
Listen to Tim Radley explain…‘What is the final competitive advantage for retailers?’ Key learnings: Appreciate that competitive advantages have been built on incremental operational improvements, but these are short-lived and increasingly rare. Understand that on the saturated, expert, level-playing field-
Good customer experiences come in all shapes and sizes: Make sure they’re always in-stock! Ask the customer, ask your colleagues, and ask yourself what is a ‘good customer experience?’ and you will automatically receive a myriad of answers…even from yourself.-
It will be my great pleasure to speak at the International Display Conference this week. The 2-day event in Dublin, promises to bring together some of the brightest lights in the visual merchandising industry from all corners of the world.-
The fundamental purpose of any retailer is to bring together a physical customer and a physical product, irrespective of whether the sale is made in a physical shop or online. A successful supply chain is therefore a pre-requisite for any-
Disruptive pureplay retailers have brought about an essential change to traditional business structures and processes. Well, ones that have watched and have quickly learned themselves. Best practice retail businesses now put the customer and customer data at the heart of-
Have you ever wondered why shopping on a good local high street takes so long? Well, there may be negatives such as finding somewhere to park, particularly if its popular, but once in situ it is largely down to becoming-
It’s the time of year when the Christmas period sales results come in, and the assessment of winners and loses takes place. It is an interesting challenge this year as we are comparing 2022 to 2001, and also to pre-lockdown-
Is eBay and its ‘Luxury Exchange’ the new face of sustainable ownership? The recent initiative from eBay only to promote re-sell products for Black Friday has re-established the brand as a genuine and very significant player in the world of-
Listen to myself, Tim Radley, on the Louise Lally podcast, discussing the much vaunted but little understood concept of ‘Experiential Retailing!’ Join the free podcast now through this link…Retailing with Meaning Ep1 Store Concepts (podbean.com) The podcast features a discussion-