Is eBay the Sustainability Hero of Black Friday?

In case this sounds far-fetched we should remember that eBay began life as the online equivalent of a glorified car-boot sale. We all spent time selecting our target products, planning our bid strategies, and we passed some enjoyable and exciting times counting down the auction clock and firing in our last-minute offers. Before sustainable retailing became a significant movement, and re-sell was still largely restricted to charity shops, eBay was at the-

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“2p or not 2p:” What is the point of Ultra-Fast Fashion?

This story begins with a Channel 4 documentary behind the scenes of the world’s largest ultra-fast fashion retailer. Against a backdrop of endless working hours and horrendous working conditions, apparently each worker earns as little as 2p for every garment they stitch and sew! The next chapter takes us to the inventory bloodbath of what has become Black Friday. For ultra-fast fashion, this is not about exclusive product drops and-

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Discussing ‘Experiential Retailing’: Next – ‘The Smooth Operator’

Listen to myself, Tim Radley, on the Louise Lally podcast, discussing the much vaunted but little understood concept of ‘Experiential Retailing!’ Join the free podcast now through this link…Retailing with Meaning Ep1 Store Concepts (podbean.com) The podcast features a discussion on Next, a highly successful mid-market clothing & home brand, but not one you would usually associate with the expression ‘Experiential Retailing.’ The fact is that a great customer experience-

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Discussing ‘Experiential Retailing’: Hotel Chocolat – ‘Vertically Integrated Indulgence’

Listen to myself, Tim Radley, on the Louise Lally podcast, discussing the much vaunted but little understood concept of ‘Experiential Retailing!’ Join the free podcast now through this link…Retailing with Meaning Ep1 Store Concepts (podbean.com) The podcast features a discussion on Hotel Chocolat, a brand that not only transformed the ways to create, package and display chosolate, but also revolutionised the vertical supply chain behind the beans. Hotel Chocolat is-

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Read “Creating Customer Lifecycles:” Coat Paints – A Brighter Future!

Join me, Tim Radley, in “Meaning in the Retail Madness,” discussing how considerations about the product lifecycle must now be extended forwards to the customer purchase, their relationship with the product, and its disposal. The retail lifecycle must evolve into the customer lifecycle. Solutions must make more use, and more uses, of what the customer buys. Turning away from the throwaway, embracing and enjoying what we have. The terminology needs-

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Discussing Visual Merchandising & Shop Design: Zara – ‘A Storyteller by Design’

Listen to myself, Tim Radley, on the Louise Lally podcast, discussing the future of visual merchandising, and the changing world of physical shop spaces for both large brands and small independent retailing. Join the free podcast now through this link…Retailing with Meaning Ep2 ”Shop Merchandising and Display” (podbean.com) The podcast features a discussion on Zara. For me their name represents so much more than fast-fashion. They are restless innovators, from-

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Discussing Visual Merchandising & Shop Design: Crate & Barrel – ‘The founders of modern VM?’

Listen to myself, Tim Radley, on the Louise Lally podcast, discussing the future of visual merchandising, and the changing world of physical shop spaces for both large brands and small independent retailing. Join the free podcast now through this link…Retailing with Meaning Ep2 ”Shop Merchandising and Display” (podbean.com) The podcast features a discussion on Crate & Barrel. For me their name and visual merchandising are synonymous. Visiting their famous flagship-

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‘Is Brand more important than Product?’ A question for students at the London College of Fashion (LCF)

The LCF student’s collaborative challenge module is now entering the creative phase. Always a fascinating period of any project, when all of that valuable research and benchmarking needs to be translating into customer facing outputs. The students are so tech native that visual imagery and social media communication is second nature to them. It is the polar opposite to me and many of the lecturers who were initiated into retail-

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Discover a ‘Five-Star Christmas: “Meaning in the Retail Madness”

“An excellent read *****” “Valuable reference for anyone in retail *****” “This book is more relevant now than ever! *****” ‘Meaning in the Retail Madness’ explains how touchpoints have replaced channels, how linear supply chains will become circular, why assortments are increasingly virtual, how physical is turning to local, and why products and shops are not necessarily made for each other anymore. It supplies a blueprint for retail’s new ‘agile-

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Is pureplay just a replay of retail’s oldest mistake? ‘Dumbing down retail to distribution domination!’

So here we are, less than a couple of years after the peak of lockdown. Less than a  couple of years after the stella rise of ecommerce market share, and the adoption of every app and touchpoint available to engage with digital retail and diverse home delivery services. So, here we now are, with some of the biggest names in pureplay retail suffering, losing sales and profits eroding, scrambling to-

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