“Working with the Cottage Customer“ – Re-commerce & the Circular Economy

Tim Radley:Speaking about “Re-commerce & the Circular Economy”at the World Consumer Goods & Retail Forum 2022 17th – 18th March 2022Amsterdam, Netherlands The re-commerce model, also known as the circular economy, has become an important strategy for many retail verticals, especially as physical retail continues to lose its footing. But it’s not without its challenges.In this session, Tim Radley will explore how the disruptors are seeing success and the common-

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“Encouraging Lifecycles with the Customer” – Re-commerce & the Circular Economy

Tim Radley:Speaking about “Re-commerce & the Circular Economy”at the World Consumer Goods & Retail Forum 2022 17th – 18th March 2022Amsterdam, Netherlands The re-commerce model, also known as the circular economy, has become an important strategy for many retail verticals, especially as physical retail continues to lose its footing. But it’s not without its challenges.In this session, Tim Radley will explore how the disruptors are seeing success and the common-

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Tim Radley: Speaking about “Re-commerce & the Circular Economy” at the World Retail Forum 2022

Tim Radley: Speaking about “Re-commerce & the Circular Economy” at the World Consumer Goods & Retail Forum 2022 17th – 18th March 2022Amsterdam, Netherlands The re-commerce model, also known as the circular economy, has become an important strategy for many retail verticals, especially as physical retail continues to lose its footing. But it’s not without its challenges. In this session, Tim Radley will explore how the disruptors are seeing success-

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Remake – circularity for the beauty & indulgence of fabric

Remake – circularity for the beauty of fabric Let me introduce Remake to all you fashion followers. This brand lacks nothing in innovation and creativity but has an extraordinary backstory. Remake STHLM started in 2002. It designs and produces fashion that is sustainable for both people and the environment. The materials they use come from gifts donated to the Stockholm City Mission. All of the creations are one-off. They are-

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The 6 Best Retail Strategies for 2022: No.6 Retail People Strategies

People: The shopkeepers of today Select any retail business, and you are most likely to discover a culture of colleague collaboration, trust and respect. However, retail has a chequered history of human resource management and interpersonal approaches, to say the least. Even in the best run businesses today there is still plenty of scope for further innovation and disruption to the traditional personnel models. Overall, there is a growing appreciation-

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The 6 Best Retail Strategies for 2022: No.5 Sustainability Strategies

Sustainability: Making more from less Time has long passed, from when a sustainable initiative was not much more than a smart marketing strategy. Sustainability has now irreversibly developed into something essential to establish commercial traction with many customers. Responsibility for sustainability has also shifted, from the marketing department to every department across a business. Products are being held up as icons of the sustainable age, and so too are the-

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The 6 Best Retail Strategies for 2022: No.4 Physical Shop Strategies

Physical shops: Places in our hearts & minds COVID was supposed to be the death knoll for physical shops. It was of course immensely damaging and resulted in many shops closing and businesses folding. Customers naturally migrated to digital channels, some permanently and others temporarily. Despite the whole channel being closed, the physical shop, in its best incarnations has already continued to bounce back. Despite everything, it is still the-

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The 6 Best Retail Strategies for 2022: No.3 Supply Chain Strategies

Supply Chain Partners: In the same boat together The relationship with suppliers has never been so important. The COVID lockdown exposed the dangers of weak supplier integration, whilst the move to remote digital communications highlighted the opportunities for technology applications across new supply chains. Trust between some suppliers and retailers hit an all-time low as orders were cancelled and payments frozen. The repercussions of such actions will set back the-

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The 6 Best Retail Strategies for 2022: No.2 Product Assortment Strategies

The Product Assortment. ‘The Crowning of the King’ ‘The Product is King’ or so the old-adage goes. It seems strange to doubt this statement. After all, retail is the process of bringing the product and the customer together. Product is still at the heart of retail, of course, but its role as ‘absolute king’ is changing. Whilst in some businesses it is still everything, in others it is just a-

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The 6 Best Retail Strategies for 2022: No.1 Touchpoint & Location Strategies

Touchpoints: ‘Taking it to the customer’ The relationship is shifting from distinctive channels to a continuously changing number of touchpoints. These touchpoints cut across digital and physical channels. They are used by the customer as they please, often with little predictability. Speaking of channels is irrelevant. It is one brand delivering retail services to a transient customer. The touchpoints are used by the customer in two fundamental ways. For inspiration-

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