Pleased to announce that I’m working with the London College of Fashion again this Autumn, as part of their Collaborative Challenge Industry Partner Programme. The fashion industry is more exciting and dynamic than ever. Students entering this world, across a-
Is it right to celebrate beautiful retailing, from less than beautiful retailers? This is a conundrum I consider every time I come across an amazing new shop, but from a business I prefer not to buy from. Can creativity be-
Beauty brand Lush has recently been in the news with its pop-up shops & shampoo parlours at some of the UK’s largest music festivals, notably WOMAD & Bluedot. Never a brand to stand still, this is an innovative move that-
Visual Merchandising, like any other function within a retail business is having to adapt in response to the paradigm shifts that are occurring in the retail industry. Those changes are becoming a revolution, not an evolution. What began with globalised-
Marks & Spencer continues to impress with its sales figures and market share across fashion and home, as well as the more predictable food category. And whilst few would argue that they have the most exciting shops on the high-
Pleased to announce that I’m working with the London College of Fashion once more this Autumn, as part of their Collaborative Challenge Industry Partner Programme. After last years successes, this year we will be working with more MA Fashion students,-
Good customer experiences come in all shapes and sizes: Make sure they’re always in-stock! Ask the customer, ask your colleagues, and ask yourself what is a ‘good customer experience?’ and you will automatically receive a myriad of answers…even from yourself.-
It will be my great pleasure to speak at the International Display Conference this week. The 2-day event in Dublin, promises to bring together some of the brightest lights in the visual merchandising industry from all corners of the world.-
The fundamental purpose of any retailer is to bring together a physical customer and a physical product, irrespective of whether the sale is made in a physical shop or online. A successful supply chain is therefore a pre-requisite for any-
Once again, I find myself agreeing with Murray Lambell, UK general manager at eBay. Not only with his words and insights, but with the actions that eBay are taking towards operating and flourishing in a better and more sustainable retail future. Last-