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Home Articles posted by Tim

Time to ‘realise’ your most valuable assets. Invest in people as the heart of your brand.

The sad demise of famous retail brands over recent years has shone a light on the relative value of the assets of a business. With the likes of Paperchase, Made.com, Top Shop & Debenhams amongst those looking for buyers the-

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Tim September 27, 2023 September 27, 2023

Anyone can sell more by reducing the price, but only the wise make money from it!

There’s a lot more to price than reducing it, even when we are living in a ‘Cost of Living Crisis!’ And in fact the clever thing is not to reduce prices, but to avoid reducing them. It is a route-

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Tim September 26, 2023 September 27, 2023

Is the continuing ‘cost of living’ crisis educating us on the ‘price of owning?’

The ‘cost of living’ crisis affecting all of us, is an opportunity to educate everyone on the wider sustainable issues around the things we buy and own. There are of course so many powerful and compelling reasons why we should-

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Tim September 25, 2023 September 26, 2023

My exciting collaboration with the London College of Fashion for 2023

Pleased to announce that I’m working with the London College of Fashion again this Autumn, as part of their Collaborative Challenge Industry Partner Programme. The fashion industry is more exciting and dynamic than ever. Students entering this world, across a-

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Tim September 25, 2023 September 26, 2023

Is it right to celebrate beautiful retailing, from less than beautiful retailers?

Is it right to celebrate beautiful retailing, from less than beautiful retailers? This is a conundrum I consider every time I come across an amazing new shop, but from a business I prefer not to buy from. Can creativity be-

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Tim September 25, 2023 September 25, 2023

‘Is Brand more important than Product?’ A question for students at the London College of Fashion. (LCF)

I am pleased to say I will soon be embarking on my annual collaborative challenge module with the staff & students of the London College of Fashion. Always a fascinating period of my year, absorbing the enthusiasm and energy of-

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Tim September 25, 2023 September 25, 2023

How do retailers get better? The art and science of ‘looking inside’ and of ‘looking outside!’

When we look at what we do, as commercially viable and successful retailers, there is no great mystery. The functions that we must address largely span developing a product assortment, building a supply chain, developing shops, e-commerce, and routes to-

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Tim August 31, 2023 August 31, 2023

Lush cleaning up with festival-goers as it evolves ‘Customer location planning’

Beauty brand Lush has recently been in the news with its pop-up shops & shampoo parlours at some of the UK’s largest music festivals, notably WOMAD & Bluedot. Never a brand to stand still, this is an innovative move that-

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Tim August 21, 2023 August 21, 2023

A Soliloquy to Visual Merchandisers and the beauty they bring to today’s ‘Shops of the Future!’

Visual Merchandising, like any other function within a retail business is having to adapt in response to the paradigm shifts that are occurring in the retail industry. Those changes are becoming a revolution, not an evolution. What began with globalised-

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Tim August 18, 2023 August 18, 2023

It is simply ‘Common Sense’ for John Lewis to balance ‘Artificial intelligence’ with Retail People.

Another day, and another AI (Artificial Intelligence) story. It would seen that necessity is overtaking novelty if the volume of copy is anything to go by, even if the specific needs are still often very much in the cloud. Undoubtedly-

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Tim August 16, 2023 August 17, 2023
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