Category: shop of the future
-
Ensure…’Retail relationships are not just technology.’
in AI, customer experience, customer service, customer-engagement, disruptive retail, in-store services, meaning in the retail madness, omni-channel retailing, personalisation, retail management, retail organisations, Retail technology, sales promotions & events, shop of the future, store experienceExtracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. In the digital-first world, it is easy to get lost in the truly incredible capabilities and applications of technology. It is easy to think that technology holds the answers to everything. It certainly holds the answer to the…
-
VivoBarefoot-Walking back to happiness
in assortment structure planning, branding & visual communication, circular retailing, customer experience, customer-engagement, disruptive retail, ethical retailing, footwear, health & beauty, leisure & sport, meaning in the retail madness, new retail, re-sell, repair, retail, retail brand heritage, retail businesses, retail strategy, shop of the future, sustainability, telling product storiesThe lessons for us all: “Sometimes the biggest opportunities to innovate can be found with the products right under our nose.” Ironic coincidence, or the result of decades of involvement in one of the most famous footwear dynasties in the world, VivoBarefoot is a revolution in footwear, and the brainchild of 2 members of the…
-
No.17: Don’t let your customers get ‘lost in space’ or ‘over-powered by product!’ – 52 Steps to the Perfect Shop
Post No.16 in the weekly newsletter series: ‘52 Steps to the Perfect Shop!’ You too can have ‘The Perfect Shop’ by this time next year! We have introduced the 3 fundamental types of shop layout, the grid, race-track and free-flow, and explained why it is important to select the most appropriate for your product proposition…
-
No.16: There is only one best layout for any single shop! – 52 Steps to the Perfect Shop
Post No.16 in the weekly newsletter series: ‘52 Steps to the Perfect Shop!’ You too can have ‘The Perfect Shop’ by this time next year! When it comes to creating the layout of your physical shop there are several obvious and fundamental principles that will go a long way to making your shop successful. And…
-
No.15: Build your beautiful assortments before you build your beautiful shops! – 52 Steps to the Perfect Shop
in assortment structure planning, product development, retail, retail management, retail organisations, retail strategy, shop of the future, space management, space planning, store experience, store layout, store operations, telling product stories, visual merchandising, visual merchandising operations, vm operationsPost No.15 in the weekly newsletter series: ‘52 Steps to the Perfect Shop!’ You too can have ‘The Perfect Shop’ by this time next year! It may surprise some followers and readers that we have made it to step no. 15 in the ’52 Steps to the Perfect Shop!’ without having discussed designing shops, store…
-
The need to make more money from selling less is becoming a fact of modern retail life.
in circular retailing, customer experience, customer service, customer-engagement, ethical retailing, health & beauty, in-store services, meaning in the retail madness, packaging, personalisation, re-sell, recycling, retail businesses, retail management, retail organisations, retail strategy, shop of the future, sustainabilityThere are fundamentally 4 ways to make more money in your shops. You can get existing customers to visit more often, you can get them to spend more each time, you can attract more new customers, or you can put up your prices. On pricing, whilst each retailer has its own unique situation, its stage…
-
No.08: ‘Visual Merchandising: Open this box of delights with care!’ – 52 Steps to the Perfect Shop
Post No.08 in the weekly newsletter series: ‘52 Steps to the Perfect Shop!’ You too can have ‘The Perfect Shop’ by this time next year! Now that we’ve started working in linear metre ‘Product Story Blocks’ we can really start to plan and control the visual look of our displays. As we are hopefully learning,…
-
No.07: ‘Products are not born equal, so don’t buy & display them as though they are!’ – 52 Steps to the Perfect Shop
in assortment structure planning, customer experience, fashion, impulse retailing, product development, retail, retail management, retail strategy, shop of the future, space management, space planning, store experience, store layout, store operations, store operations compliance, visual merchandising, visual merchandising operations, vm compliance, vm operations, VM Selling Toolkit, VManalyticsPost No.07 in the weekly newsletter series: ‘52 Steps to the Perfect Shop!’ You too can have ‘The Perfect Shop’ by this time next year! ‘Products are not born equal!’ They have different commercial and emotional roles to play in your assortment. And to be financially successful, you need to have the correct balance of…
-
Vans West End: Owning & creating a customer destination
in branding & visual communication, customer experience, customer-engagement, disruptive retail, footwear, in-store services, internationalisation, leisure & sport, location strategy, new retail, product development, retail, retail brand heritage, retail businesses, retail strategy, shop of the future, space management, space planning, store experience, store layout, store theatre, visual merchandisingThe brave & extraordinary Vans West End is a shop, a skate-park, an exhibition and a concert venue. Within this complexity it has a simple message for retail brands. “Customer community & loyalty must come through more than just selling product. It must come through ‘owning’ something which is central and essential to your customer…
-
Finisterre: Owning a responsibility to protect and share the ocean.
in branding & visual communication, customer service, customer-engagement, disruptive retail, ethical retailing, fabrics, in-store services, leisure & sport, meaning in the retail madness, pre-loved, product development, re-sell, recycling, renting, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, secondhand, shop of the future, store experience, store theatre, supply-chains, sustainabilitySome brands sell products, whilst others sell passions. And in this consumer world of over-supply and product fatigue it finally seems that customers are being drawn to companies that were never really meant to be retailers at all. To call them ‘accidental retailers’ is really not fair, because in most cases they have developed assortments…
Stay in touch with our…
’52 Steps to the Perfect Shop!’
weekly newsletter
For everyone looking to improve their physical shops,
or even thinking of opening their first pop-up or permanent shop,
we have written the ’52 Steps to the Perfect Shop!’ weekly newsletter, delivered direct to your inbox.
You too can have ‘The Perfect Shop’ by this time next year!