Category: disruptive retail
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If galvanising your workforce is your main objective as a retail leader, then consider this checklist…
The road to achieving a fully-functional modern retail business with an empowered workforce is not an easy one to take, or a simple one to execute. Success comes through addressing a wide variety of issues and activities. Encouragement and empathy are a good start but they will only ease the journey, not get you to…
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Delivering successful sustainable retail: Bringing ‘Meaning to the Retail Madness’
Retail is balancing on an unprecedented tightrope of change. Between the precipice of exploitative disaster, and the leap to sustainability and a commercially viable circular future. Where do you begin as a sustainable retailer? Opportunities are emerging for businesses of all sizes, scenarios and origins, to engage with the growing customer sentiment for products made…
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Should ‘recyclable trump recycled’ in the product design & buying lottery?
in assortment structure planning, disruptive retail, fashion accessories, footwear, home, kids fashion, ladies fashion, leisure & sport, luxury, meaning in the retail madness, menswear, new retail, product suppliers, recycling, renting, retail, retail businesses, retail management, retail organisations, retail strategy, supply-chains, sustainability, value retailingShould ‘recyclable trump recycled’ in the product design & buying lottery? Surely, as customers we must educate ourselves, and teach the businesses that make our ‘stuff’ that truly and literally ‘enough is enough’ It is correct to prioritise ‘keeping product out of landfill’ This is most important. That is why the evolution of resell, remaking,…
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Is there another Zara? Or is it running out of ‘fast-fashion time?’
in assortment structure planning, brave-words, disruptive retail, fashion accessories, footwear, ladies fashion, meaning in the retail madness, new retail, product suppliers, recycling, renting, retail, retail businesses, retail management, retail organisations, retail strategy, supply-chains, sustainabilityZara is extraordinarily successful. But will it become a victim of its own success, so long as sustainability remains a victim of Zara. Zara has become the most amazingly successful fashion retailer ever. It perpetually fills its stores with new and exciting styles, that customers across the world constantly fall in love with. To achieve…
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TK Maxx, making every customer’s visit into their luckiest day!
in assortment structure planning, customer experience, customer-engagement, disruptive retail, fashion accessories, footwear, impulse retailing, jewellery, kids fashion, ladies fashion, leisure & sport, meaning in the retail madness, menswear, multi-category, new retail, product suppliers, retail, retail businesses, retail management, retail organisations, retail strategy, space management, space planning, store experience, store layout, supply-chains, value retailing, visual merchandising, visual merchandising operationsTK Maxx, making every customer’s visit into their luckiest day! The best brands make extraordinary things very simple. And the clever use of visual merchandising does not need to be complex or sophisticated to define a brand and create unique experiences. I’ve been involved recently in the research for the Channel 5 documentary about TK…
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Is ‘Rental’ becoming the new ‘Must-have proposition’ for retailers struggling with customer loyalty, falling sales volumes and profits?
Is ‘Rental’ becoming the new ‘Must-have proposition’ for retailers struggling with customer loyalty, falling sales volumes and profits? What has been until recently a niche offering, largely restricted to luxury goods, and offered by specialist rental businesses, is now being adopted across different categories. It is certainly a growing trend, and what is most interesting…
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So, ‘clothing rental’ is only commercially viable for expensive outfits worn on posh occasions? Think again!
in accessories, customer service, disruptive retail, fashion accessories, impulse retailing, ladies fashion, meaning in the retail madness, new retail, omni-channel retailing, product suppliers, recycling, renting, retail, retail businesses, retail management, retail organisations, retail strategy, supply-chains, sustainability, value retailingSo, ‘clothing rental’ is only commercially viable for expensive outfits worn at posh occasions? Think again! To make clothing rental work it must be a commercial success for both the retailer and the customer. If either party loses out, then the business model will simply not work. With that in mind, perhaps you’ve been under…
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Is Primark following up its sustainability claims with decisive actions?
Is Primark following up its sustainability claims with decisive actions? We have had a week where momentum against fashion retailers who are ‘greenwashing’ has been gathering pace with investigations by the CMA, and threatened legal action. So against this it is good to see a concrete commitment by one of biggest volume clothing retailers in the…