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Alessi: The secrets within your business
What we can all learn from my experience with the remarkable Alessi brand… “Identify the amazing secrets and stories within your business. Be proud and communicate your brand with clarity & simplicity.’”
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Marks & Spencer shows that retailing is ‘A game of two halves!’
in analytics, assortment structure planning, branding & visual communication, customer experience, food & drink, health & beauty, high street planning, home, in-store services, ladies fashion, meaning in the retail madness, menswear, multi-category, omni-channel retailing, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, store experience, store layout, store theatre, visual merchandisingIt has been an interesting few years for Marks & Spencer, and a month of vindication for its commercial strategy as it once again returned to the FTSE Top 100 of the UK’s largest businesses. It’s digital-first strategy has seen it put its customer, and it’s knowledge of the customer at the heart of everything…
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For any students or retail entrepreneurs who would like some guidance in their work, then please reach out.
in assortment structure planning, branding & visual communication, brave-words, ethical retailing, fashion accessories, footwear, health & beauty, home, jewellery, kids fashion, ladies fashion, leisure & sport, luxury, meaning in the retail madness, menswear, pop-up stores, pre-loved, re-sell, recycling, renting, retail, shop of the future, social savvy, supply-chains, sustainability, visual merchandisingIt is always a great pleasure to support students and young retailers. The learning process is definitely 2-way. Hopefully the students gain from my own experiences and advice, whilst I certainly always find it so refreshing to listen to, and understand the influences and opinions of our next generation of retail entrepreneurs. Tilly is a…
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Marks & Spencer looking good, by making ‘Less look commercially attractive!’
in assortment structure planning, customer experience, fashion accessories, food & drink, high street planning, home, kids fashion, ladies fashion, location strategy, meaning in the retail madness, multi-category, omni-channel retailing, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, shop of the future, space management, space planning, store experience, store layout, store theatre, town centre planningMarks & Spencer continues to impress with its sales figures and market share across fashion and home, as well as the more predictable food category. And whilst few would argue that they have the most exciting shops on the high street, the ambitious and highly successful store regeneration program is already reaping rewards, and putting…
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John Lewis: ‘Out-of-sight, out-of-mind!’
in branding & visual communication, customer service, high street planning, home, in-store services, location strategy, meaning in the retail madness, multi-category, omni-channel retailing, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, store experience, town centre planningJohn Lewis: ‘Out-of-sight, out-of-mind!’ Tunbridge Wells, or to be correct Royal Tunbridge Wells, is John Lewis heartland. If you were designing the perfect town for the values and qualities of the brand, the lifestyle, the demographic, the income levels, then you would create Tunbridge Wells. Tunbridge Wells had a John Lewis shop. We had a…
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Discussing ‘Experiential Retailing’: Next – ‘The Smooth Operator’
in assortment structure planning, customer experience, customer service, fashion accessories, footwear, home, in-store services, kids fashion, ladies fashion, meaning in the retail madness, menswear, multi-category, omni-channel retailing, packaging, retail, retail businesses, retail management, retail organisations, retail strategy, store operations, supply-chainsListen to myself, Tim Radley, on the Louise Lally podcast, discussing the much vaunted but little understood concept of ‘Experiential Retailing!’ Join the free podcast now through this link…Retailing with Meaning Ep1 Store Concepts (podbean.com) The podcast features a discussion on Next, a highly successful mid-market clothing & home brand, but not one you would…
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Read “Creating Customer Lifecycles:” Coat Paints – A Brighter Future!
in assortment structure planning, branding & visual communication, customer experience, disruptive retail, home, meaning in the retail madness, new retail, packaging, product suppliers, recycling, retail, retail businesses, retail management, retail organisations, retail strategy, social savvy, supply-chains, sustainability, telling product storiesJoin me, Tim Radley, in “Meaning in the Retail Madness,” discussing how considerations about the product lifecycle must now be extended forwards to the customer purchase, their relationship with the product, and its disposal. The retail lifecycle must evolve into the customer lifecycle. Solutions must make more use, and more uses, of what the customer…
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Discussing Visual Merchandising & Shop Design: Crate & Barrel – ‘The founders of modern VM?’
in assortment structure planning, branding & visual communication, customer experience, disruptive retail, home, impulse retailing, meaning in the retail madness, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, space management, space planning, store experience, store layout, store operations, store theatre, telling product stories, visual merchandising, visual merchandising operations, vm operations, windowsListen to myself, Tim Radley, on the Louise Lally podcast, discussing the future of visual merchandising, and the changing world of physical shop spaces for both large brands and small independent retailing. The podcast features a discussion on Crate & Barrel. For me their name and visual merchandising are synonymous. Visiting their famous flagship store…
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Discover a ‘Five-Star Christmas: “Meaning in the Retail Madness”
in accessories, analytics, assortment structure planning, branding & visual communication, brave-words, customer experience, customer service, customer-engagement, disruptive retail, fashion accessories, food & drink, footwear, health & beauty, high street planning, home, impulse retailing, in-store services, internationalisation, jewellery, kids fashion, ladies fashion, leisure & sport, location strategy, luxury, meaning in the retail madness, menswear, multi-category, new retail, omni-channel retailing, packaging, personalisation, Pinterest Gallery, pop-up stores, product suppliers, recycling, renting, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, sales promotions & events, social savvy, space management, space planning, store experience, store layout, store operations, store operations audits, store operations compliance, store theatre, store-videos, supply-chains, sustainability, technology & electrical, telling product stories, town centre planning, value retailing, visual merchandising, visual merchandising operations, vm compliance, vm operations, VM Selling Toolkit, VManalytics, website excellence, windows“An excellent read *****” “Valuable reference for anyone in retail *****” “This book is more relevant now than ever! *****” ‘Meaning in the Retail Madness’ explains how touchpoints have replaced channels, how linear supply chains will become circular, why assortments are increasingly virtual, how physical is turning to local, and why products and shops are…
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‘The Good Store’ – A product of the sustainable community
in accessories, customer-engagement, disruptive retail, fashion accessories, health & beauty, home, ladies fashion, meaning in the retail madness, menswear, multi-category, new retail, packaging, pop-up stores, product suppliers, recycling, retail, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, store experience, supply-chains, sustainability, telling product stories‘The Good Store’ – A product of the sustainable community For those wishing to buy sustainably the problem of finding genuine brands takes time and commitment. The Good Store is a department store in central London that has curated 600sqm of space dedicated entirely to products made from recycled materials and upcycled into attractive things…
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