Category: retail-regeneration
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Retail Planning Workshops: Where to begin with your location retail planning?
Managing a single retail chain is complicated enough involving as it does a cross-functional team in both the planning and delivery processes. However when it comes to retail locations, town centres, shopping centres, retail and leisure destinations then the simple number of stakeholders and agendas involved can create an insurmountable complexity making the whole decision…
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Why Sook still inspires a new generation of omnichannel retailers?
in branding & visual communication, brave-words, customer experience, disruptive retail, high street planning, location strategy, meaning in the retail madness, new retail, omni-channel retailing, pop-up stores, pureplay, retail, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, shop of the future, store experience, town centre planningIt is now a month or so since the sad news that Sook, the one-stop pop-up shop provider, announced it was closing. And whilst there have been many new players and initiatives in the pop-up market over recent times, from traditional property agents looking at flexible and short-term leases through to markets and trader communities…
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Marks & Spencer shows that retailing is ‘A game of two halves!’
in analytics, assortment structure planning, branding & visual communication, customer experience, food & drink, health & beauty, high street planning, home, in-store services, ladies fashion, meaning in the retail madness, menswear, multi-category, omni-channel retailing, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, store experience, store layout, store theatre, visual merchandisingIt has been an interesting few years for Marks & Spencer, and a month of vindication for its commercial strategy as it once again returned to the FTSE Top 100 of the UK’s largest businesses. It’s digital-first strategy has seen it put its customer, and it’s knowledge of the customer at the heart of everything…
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The ‘Biggest Threat’ to the High Street is to try to keep it the same!
in disruptive retail, food & drink, high street planning, leisure & sport, meaning in the retail madness, new retail, omni-channel retailing, pop-up stores, recycling, renting, retail, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, town centre planningThe ‘Biggest Threat’ to the High Street is to try to keep it the same! I am often asked, ‘What are the biggest threats to the High Street?’ I am asked by multiples who are trying to work out whether their current and future strategy and investment in town centres is correct, and by new…
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Why not “Wipe the Slate Green” when it comes to retail business rates reform?
Why not “Wipe the Slate Green” when it comes to retail business rates reform? It is common consensus that the UK retail business rates system is broken. It is unfair and inappropriate for this omnichannel world. However much of the dialogue on reform has revolved around the ‘battle between channels.’ Does it not seem equally…
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Charity Super.Mkt: ‘Cometh the hour, cometh the people!’
in brave-words, customer experience, disruptive retail, high street planning, ladies fashion, location strategy, meaning in the retail madness, new retail, pop-up stores, recycling, renting, retail, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, sales promotions & events, supply-chains, sustainability, town centre planningFollowers of sustainable fashion cannot have avoided the opening of the first multi-charity department store, at the Brent Cross shopping centre, in North London. Ten charities are represented in the store, including Age UK, Cancer Research, Shelter and Traid. It has opened to much fanfare in a former TopShop unit and is not just remarkable…
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Why Independent Retailers need to be Less Independent!
in branding & visual communication, customer experience, customer service, customer-engagement, health & beauty, high street planning, location strategy, meaning in the retail madness, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, store experience, sustainabilityIt was my great pleasure to be the guest of Health Stores Ireland, at their “Putting Our Best Foot Forward” gathering, in Shannon last weekend. The health store sector is perfectly placed to grow and flourish in a world where consumers are increasingly looking to be more proactive in their health, wellbeing, fitness, and mindfulness.…
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Retail winners combine ’New Thinking & Processes’ with ‘Old Values & Channels.’
in branding & visual communication, customer experience, customer service, high street planning, location strategy, meaning in the retail madness, new retail, omni-channel retailing, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, store experience, store theatre, town centre planningMy own Top 5 predictions for the year ahead… 1. The ‘Pureplay bubble’ will continue to burst. 2. Physical retail, in one form or another, will almost always be essential. 3. The convenience and reliability of Click & Collect will become even more widespread as a game-changer. 4. Traditional retailers will continue to decisively get…
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