Category: visual merchandising operations
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Why can’t head office communicate to stores in a coordinated way?
“Headaches of a Store Manager…No2” Why can’t head office communicate to stores in one coordinated way? An inbox audit of any store manager’s email system will reveal instantly how well, or not, communication to stores is organised, channelled, filtered and prioritised. Common headaches apart from sheer volume of messages are repeated messages from different…
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“What on earth is happening in my stores?!”
“How can I actually know for certain what is happening in my stores and what my customers are doing, and so ultimately know what to do to improve their experience and my commerciality?” It is still a widespread scenario that head office retail functions do not know what is happening hour after hour, day…
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What Confucius could teach retailing!?
Inspiration often comes from the strangest sources at the most unexpected times as I recently experienced when listening to a quote from possible the world’s most quoted source of eternal wisdom, although definitely not one usually associated with retail even if it is the world’s second oldest profession. The quote was from Confucius, and…
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Retail Design Expo: “10 ways to make more money…!”
Come and listen to Tim Radley speaking at the Retail Design Expo Olympia, London No. 1 ““Rules & Conquer!” It was Les Wexner, founder of the Limited group of fashion retailers from Victoria’s Secret to Express, from Abercrombie & Fitch to Bath & Body Works and quite possibly the first retail guru, who said…
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Hema Global: New Blood in New Street
For a retailer with a long heritage Hema packs a powerful contemporary punch as it speeds into the newly refurbished New Street Station in Birmingham. On the fast track to becoming a global brand Hema now has 5 UK stores, with 3 of these in high traffic transport hubs including Stansted airport. In the…
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Retail Integration: store layout with the customer experience
Planning your store layout for maximum profit illustrates yet again the importance of integration within a retail business, the bringing together of the commercial and the emotional, the marriage of the beauty and the beast. On the one hand the store needs to be functional and based on sound commercial strategy and decision making whilst…
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“The Wonder of Workshops!”
For maximum benefit ensure the retail workshops you receive are… 1. Personalised through pre-visits and discussions 2. Relevant through individual research by experts 3. Interactive between presenter and audience and within the audience itself 4. Concluded with feedback, recommendations and priority action plans Many of us will remember the “wonder of workshops” in…
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Tim Radley “Visual Merchandising a Return to Selling” No.2
“Visual Merchandising – A Return to Selling!” part 2 An article by Tim Radley in VM&RD Magazine India I was fortunate enough this year to be invited to speak at the In-Store Asia event in Mumbai. What I found was energy, enthusiasm and real excitement about the future of Indian retail and this great…
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Tim Radley “Visual Merchandising; a Return to Selling” No.1
“Visual Merchandising – A Return to Selling!” part 1 An article by Tim Radley in VM&RD Magazine India I was fortunate enough this year to be invited to speak at the In-Store Asia event in Mumbai. What I found was energy, enthusiasm and real excitement about the future of Indian retail and this great industry…
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Retail integration: Product stories with buying & merchandising
It’s not uncommon for retail buyers to get so familiar with their product that they find it very difficult to view it from a customers’ perspective. Even the best assortment will not achieve its commercial potential if it is not displayed and communicated in a way that presents a clear, powerful and irresistible proposition to…
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