Category: retail-regeneration
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The importance of teaching my LCF students about ‘Looking-In & Looking-Out’ when researching and defining brand propositions.
My exciting project with the London College of Fashion (LCF) this Autumn is progressing well. The student groups have been matched with young designers, part of the alumni at LCF. The Collaborative Challenge for the students is to work with their designers and evolve these fledgling businesses into complete market propositions with commercial channel strategies,…
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Supply & Demand: Always driving the fortunes and misfortunes of retailers
Supply & Demand: Always driving the fortunes and misfortunes of retailers The latest retail sales figures do not make good reading. Everything from footfall to sales volumes, margins and profits are down. Behind the data the customer is quaking under the pressure of rising costs and inflation. This is the news. The reality of the…
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‘Authenticity, not Experience,’ will be the Saviour of the High Street
in customer experience, customer service, customer-engagement, disruptive retail, high street planning, in-store services, location strategy, meaning in the retail madness, new retail, omni-channel retailing, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, store experience, store theatre, town centre planningAuthenticity, not Experience, will be the Saviour of the High StreetListen to Tim Radley discussing ‘Experiential Retailing’ on the Louise Lally podcast Please click the link below to follow the discussion… LinkedIn In the constant, and often misguided, battle between online and bricks ‘n’ mortar retailing, the customer experience is often heralded as the physical…
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What the guardians of Oxford Street should learn from the citizens of Valencia.
I was sucked into a discussion recently on the woes of Oxford Street, London’s famous shopping destination. The fact is it is no longer the destination that it was. It has suffered more than most from the COVID lockdowns, reduced tourist numbers and home working, but the focus of the grumblings went back further than…
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There’s much more to successful store concepts than interior design!
in assortment structure planning, branding & visual communication, customer experience, customer service, customer-engagement, disruptive retail, high street planning, in-store services, location strategy, meaning in the retail madness, new retail, omni-channel retailing, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, space management, space planning, store experience, store layout, store operations, store theatre, town centre planning, visual merchandisingAre you are planning your new ‘Shop of the Future?’ Will it be more creative, more beautiful, more engaging and more exciting than ever? Well that will largely depend on whether it will be integrated and woven, more than ever, into the strategic and operational fabric of your modern retail business. The fact is there’s…
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IKEA: The value of ‘groundwork’ not ‘deskwork’ . From ‘customer to community experiences!’
in analytics, assortment structure planning, customer experience, customer service, customer-engagement, disruptive retail, food & drink, high street planning, home, in-store services, internationalisation, location strategy, meaning in the retail madness, multi-category, new retail, omni-channel retailing, personalisation, recycling, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, space management, space planning, store experience, store layout, sustainability, town centre planningIKEA: ‘A lively happening’ coming soon to a place nearby There are many interesting learnings from the opening of the new IKEA shops across the globe, not least the fact that the roll-out is happening at a pace against a back-drop of shop closures, particularly amongst established chains. There is much to digest in the…
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“Encouraging Lifecycles with the Customer” – Re-commerce & the Circular Economy
Tim Radley:“Re-commerce & the Circular Economy”World Consumer Goods & Retail Forum 2022 23rd – 24th June 2022Amsterdam, Netherlands The re-commerce model, also known as the circular economy, has become an important strategy for many retail verticals, especially as physical retail continues to lose its footing. But it’s not without its challenges.In this session, Tim Radley…
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