Category: omni-channel retailing
-
Can we find hope for ethical retailing in the fallout from Black Friday?
in analytics, assortment structure planning, fashion accessories, ladies fashion, meaning in the retail madness, multi-category, omni-channel retailing, product suppliers, recycling, renting, retail, retail businesses, retail management, retail organisations, retail strategy, sales promotions & events, social savvy, supply-chains, sustainability, value retailingBlack Friday is generally recognised as the epitome of mass-market retailing, a customer celebration of huge price reductions, and the shifting of eye-watering volumes of merchandise. For retailers a big blow to margins, but the salvation before Christmas in terms of units sold, and this year an opportunity to offload unprecedented unsold, unwanted overstock to…
-
Is eBay and its ‘Luxury Exchange’ the new face of sustainable ownership?
in accessories, branding & visual communication, brave-words, customer service, disruptive retail, fashion accessories, footwear, in-store services, jewellery, ladies fashion, leisure & sport, location strategy, luxury, meaning in the retail madness, new retail, omni-channel retailing, personalisation, pop-up stores, recycling, renting, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, sales promotions & events, social savvy, supply-chains, sustainability, website excellence, windowsIs eBay and its ‘Luxury Exchange’ the new face of sustainable ownership? The recent initiative from eBay only to promote re-sell products for Black Friday has re-established the brand as a genuine and very significant player in the world of sustainable retailing. A market that is set to grow rapidly as a hybrid of reselling,…
-
Discussing ‘Experiential Retailing’: Next – ‘The Smooth Operator’
in assortment structure planning, customer experience, customer service, fashion accessories, footwear, home, in-store services, kids fashion, ladies fashion, meaning in the retail madness, menswear, multi-category, omni-channel retailing, packaging, retail, retail businesses, retail management, retail organisations, retail strategy, store operations, supply-chainsListen to myself, Tim Radley, on the Louise Lally podcast, discussing the much vaunted but little understood concept of ‘Experiential Retailing!’ Join the free podcast now through this link…Retailing with Meaning Ep1 Store Concepts (podbean.com) The podcast features a discussion on Next, a highly successful mid-market clothing & home brand, but not one you would…
-
Discussing ‘Experiential Retailing’: Hotel Chocolat – ‘Vertically Integrated Indulgence’
in assortment structure planning, branding & visual communication, customer experience, customer service, customer-engagement, disruptive retail, food & drink, impulse retailing, in-store services, meaning in the retail madness, new retail, omni-channel retailing, packaging, personalisation, product suppliers, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, sales promotions & events, social savvy, store experience, store operations, store theatre, supply-chains, sustainability, telling product stories, visual merchandisingListen to myself, Tim Radley, on the Louise Lally podcast, discussing the much vaunted but little understood concept of ‘Experiential Retailing!’ Join the free podcast now through this link…Retailing with Meaning Ep1 Store Concepts (podbean.com) The podcast features a discussion on Hotel Chocolat, a brand that not only transformed the ways to create, package and…
-
Discussing ‘Experiential Retailing’: Lush – ‘Nurturing Shiny Happy People’
in branding & visual communication, customer experience, customer service, customer-engagement, disruptive retail, health & beauty, impulse retailing, in-store services, meaning in the retail madness, new retail, omni-channel retailing, packaging, personalisation, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, store experience, store theatre, sustainabilityListen to myself, Tim Radley, on the Louise Lally podcast, discussing the future of physical shop concepts and omni-channel ‘Experiential Retailing!’ Join the free podcast now through this link…Retailing with Meaning Ep1 Store Concepts (podbean.com) The podcast features a discussion on Lush. I absolutely love taking people into Lush. My favourite shop is the one…
-
Discussing Visual Merchandising & Shop Design: Zara – ‘A Storyteller by Design’
in assortment structure planning, branding & visual communication, customer experience, fashion accessories, footwear, ladies fashion, meaning in the retail madness, omni-channel retailing, retail businesses, retail management, retail organisations, retail strategy, space management, space planning, store experience, store layout, store operations, store theatre, telling product stories, visual merchandising, visual merchandising operations, vm compliance, vm operationsListen to myself, Tim Radley, on the Louise Lally podcast, discussing the future of visual merchandising, and the changing world of physical shop spaces for both large brands and small independent retailing. Join the free podcast now through this link…Retailing with Meaning Ep2 ”Shop Merchandising and Display” (podbean.com) The podcast features a discussion on Zara.…
-
Read: “Passion Generators & End-to-End Facilitators” – The House of Vans
in branding & visual communication, customer experience, customer-engagement, disruptive retail, fashion accessories, footwear, leisure & sport, location strategy, new retail, omni-channel retailing, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, store experience, store theatre, telling product stories, town centre planningJoin me, Tim Radley, in “Meaning in the Retail Madness,” discussing how retailing without passion is alienating consumers, and handing customer relationships to distributors. Modern retailing is so complex. It is now almost impossible to be an engaging brand & product innovator, and also best practice distributors of communication and physical stock. The game changing…
-
‘Is Brand more important than Product?’ A question for students at the London College of Fashion (LCF)
in accessories, assortment structure planning, branding & visual communication, fashion accessories, ladies fashion, meaning in the retail madness, new retail, omni-channel retailing, pop-up stores, retail businesses, retail management, retail organisations, retail strategy, social savvy, store experience, website excellenceThe LCF student’s collaborative challenge module is now entering the creative phase. Always a fascinating period of any project, when all of that valuable research and benchmarking needs to be translating into customer facing outputs. The students are so tech native that visual imagery and social media communication is second nature to them. It is…
-
Discussing Sustainability & Ethical Retailing: Elvis & Kresse – ‘Masters of Slow Fashion’
in accessories, branding & visual communication, brave-words, disruptive retail, fashion accessories, ladies fashion, meaning in the retail madness, new retail, omni-channel retailing, personalisation, recycling, renting, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, social savvy, supply-chains, sustainability, telling product storiesListen to myself, Tim Radley, on the Louise Lally podcast, discussing the world of retail sustainability, from diverse shopping channels, rental & second-hand resell, to on-demand manufacturing & the virtual inventory, and how sustainability, ethical governance and diversity are intrinsically linked. Join the free podcast now through this link…https://www.podbean.com/ew/pb-ua8ca-1307ed8 The podcast features a discussion on…
-
Discover a ‘Five-Star Christmas: “Meaning in the Retail Madness”
in accessories, analytics, assortment structure planning, branding & visual communication, brave-words, customer experience, customer service, customer-engagement, disruptive retail, fashion accessories, food & drink, footwear, health & beauty, high street planning, home, impulse retailing, in-store services, internationalisation, jewellery, kids fashion, ladies fashion, leisure & sport, location strategy, luxury, meaning in the retail madness, menswear, multi-category, new retail, omni-channel retailing, packaging, personalisation, Pinterest Gallery, pop-up stores, product suppliers, recycling, renting, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, sales promotions & events, social savvy, space management, space planning, store experience, store layout, store operations, store operations audits, store operations compliance, store theatre, store-videos, supply-chains, sustainability, technology & electrical, telling product stories, town centre planning, value retailing, visual merchandising, visual merchandising operations, vm compliance, vm operations, VM Selling Toolkit, VManalytics, website excellence, windows“An excellent read *****” “Valuable reference for anyone in retail *****” “This book is more relevant now than ever! *****” ‘Meaning in the Retail Madness’ explains how touchpoints have replaced channels, how linear supply chains will become circular, why assortments are increasingly virtual, how physical is turning to local, and why products and shops are…
Stay in touch with our…
’52 Steps to the Perfect Shop!’
weekly newsletter
For everyone looking to improve their physical shops,
or even thinking of opening their first pop-up or permanent shop,
we have written the ’52 Steps to the Perfect Shop!’ weekly newsletter, delivered direct to your inbox.
You too can have ‘The Perfect Shop’ by this time next year!