Category: health & beauty
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Why Independent Retailers need to be Less Independent!
in branding & visual communication, customer experience, customer service, customer-engagement, health & beauty, high street planning, location strategy, meaning in the retail madness, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, store experience, sustainabilityIt was my great pleasure to be the guest of Health Stores Ireland, at their “Putting Our Best Foot Forward” gathering, in Shannon last weekend. The health store sector is perfectly placed to grow and flourish in a world where consumers are increasingly looking to be more proactive in their health, wellbeing, fitness, and mindfulness.…
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How ‘Passion Supply Chains’ enable Local Independent Retailers to compete commercially and win!
in assortment structure planning, customer experience, customer service, customer-engagement, disruptive retail, food & drink, health & beauty, meaning in the retail madness, new retail, packaging, product suppliers, retail brand heritage, retail businesses, retail management, retail organisations, space planning, store experience, store operations, supply-chains, sustainability, telling product storiesI’m often asked how small independent retailers can compete against the scale efficiencies and operational expertise of larger chains. There are in fact, many ways, but always my first answer is about being authentic, about generating a unique passion. That ‘passion’ must be genuine. It needs to be engaging and infectious. And that can only…
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Discussing ‘Experiential Retailing’: Lush – ‘Nurturing Shiny Happy People’
in branding & visual communication, customer experience, customer service, customer-engagement, disruptive retail, health & beauty, impulse retailing, in-store services, meaning in the retail madness, new retail, omni-channel retailing, packaging, personalisation, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, store experience, store theatre, sustainabilityListen to myself, Tim Radley, on the Louise Lally podcast, discussing the future of physical shop concepts and omni-channel ‘Experiential Retailing!’ Join the free podcast now through this link…Retailing with Meaning Ep1 Store Concepts (podbean.com) The podcast features a discussion on Lush. I absolutely love taking people into Lush. My favourite shop is the one…
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Discover a ‘Five-Star Christmas: “Meaning in the Retail Madness”
in accessories, analytics, assortment structure planning, branding & visual communication, brave-words, customer experience, customer service, customer-engagement, disruptive retail, fashion accessories, food & drink, footwear, health & beauty, high street planning, home, impulse retailing, in-store services, internationalisation, jewellery, kids fashion, ladies fashion, leisure & sport, location strategy, luxury, meaning in the retail madness, menswear, multi-category, new retail, omni-channel retailing, packaging, personalisation, Pinterest Gallery, pop-up stores, product suppliers, recycling, renting, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, sales promotions & events, social savvy, space management, space planning, store experience, store layout, store operations, store operations audits, store operations compliance, store theatre, store-videos, supply-chains, sustainability, technology & electrical, telling product stories, town centre planning, value retailing, visual merchandising, visual merchandising operations, vm compliance, vm operations, VM Selling Toolkit, VManalytics, website excellence, windows“An excellent read *****” “Valuable reference for anyone in retail *****” “This book is more relevant now than ever! *****” ‘Meaning in the Retail Madness’ explains how touchpoints have replaced channels, how linear supply chains will become circular, why assortments are increasingly virtual, how physical is turning to local, and why products and shops are…
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‘The Good Store’ – A product of the sustainable community
in accessories, customer-engagement, disruptive retail, fashion accessories, health & beauty, home, ladies fashion, meaning in the retail madness, menswear, multi-category, new retail, packaging, pop-up stores, product suppliers, recycling, retail, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, store experience, supply-chains, sustainability, telling product stories‘The Good Store’ – A product of the sustainable community For those wishing to buy sustainably the problem of finding genuine brands takes time and commitment. The Good Store is a department store in central London that has curated 600sqm of space dedicated entirely to products made from recycled materials and upcycled into attractive things…
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‘Selling-our-Souls’ for product salvation
in analytics, customer experience, customer service, customer-engagement, disruptive retail, health & beauty, in-store services, leisure & sport, meaning in the retail madness, new retail, omni-channel retailing, personalisation, retail, retail businesses, retail management, retail strategy, sales promotions & events, social savvy, store experience, technology & electrical, telling product stories, visual merchandising‘Selling-our-Souls’ for product salvation Certainly, for those amongst us not born with a mobile in our hands, the thought of giving away our personal data and intimate thoughts and activities to brands and retailers sometimes seems quite shocking, intrusive at the very least. We spend our lives opting out of data sharing whenever we take…
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Community Tesco: ‘Chatting up’ the locals
It’s not that I have ever had any bad experiences with Tesco, but I’ve never really connected with them as a brand either. I told them as much when I met them a while ago to discuss opportunities for their Tesco Express shops. Despite having the premise of being ‘local’ there really was nothing much…
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Judging begins for the VMRD Retail Design Awards 2022
in branding & visual communication, customer experience, customer-engagement, disruptive retail, fashion accessories, food & drink, footwear, health & beauty, home, in-store services, internationalisation, jewellery, kids fashion, ladies fashion, leisure & sport, luxury, menswear, multi-category, new retail, omni-channel retailing, retail, retail businesses, retail management, retail organisations, retail strategy, store experience, store layout, store theatre, technology & electrical, visual merchandising, visual merchandising operations, windowsIt is that exciting time of year again, to begin judging the entrants for the 2022 VMRD Retail Design Awards. From experience as an awards presenter, I know that the ceremony itself is a great spectacle and a place of high excitement and emotion. These awards mean a lot in the retail industry in Asia…
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What are retail’s 6 ‘Astute Strategies‘
in accessories, analytics, assortment structure planning, branding & visual communication, customer experience, customer service, customer-engagement, disruptive retail, ethical retailing, fashion accessories, fast fashion, food & drink, footwear, health & beauty, high street planning, home, impulse retailing, in-store services, internationalisation, jewellery, kids fashion, ladies fashion, leisure & sport, location strategy, luxury, meaning in the retail madness, menswear, multi-category, new retail, omni-channel retailing, packaging, personalisation, pop-up stores, pre-loved, preorder, product suppliers, pureplay, re-sell, recycling, renting, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, sales promotions & events, secondhand, shop of the future, social savvy, space management, space planning, store experience, store operations, store operations audits, store operations compliance, store theatre, supply-chains, sustainability, technology & electrical, town centre planning, value retailing, visual merchandising, visual merchandising operations, vm compliance, vm operationsCreating a balanced organisation, flexible process flows, and a culture for change will benefit you little, unless you channel these attributes correctly into the brightest opportunities. Every retailer will have different opportunities that will depend on the product and service sectors that they inhabit, the markets in which they operate, their level of ambition and…
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Lush Pastures New: More than Merely Cosmetic
in assortment structure planning, branding & visual communication, customer experience, customer service, customer-engagement, health & beauty, impulse retailing, in-store services, packaging, personalisation, Pinterest Gallery, retail, retail brand heritage, retail strategy, sales promotions & events, social savvy, space management, space planning, store experience, store layout, store operations, store theatre, sustainability, telling product stories, visual merchandising, windowsSimply as a concept Lush began its life as one of the most innovative and exciting brands ever conceived. In a world of copycats and unsubtle insurgents it’s easy to forget that the idea of tasty toiletries dressed up as fresh fayre, chalk-boards championing cosmetic concoctions and bath-bombs transforming every aquatic adventure all came first…
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