Category: retail management
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We can not rely on lower inflation to bring our customers back.
Let us hope that the predictions of lower inflation and reduced interest rates have become a reality by the time you read this post. The omens are good. In the traditional cycle of things our customers regularly go through times of financial hardship and relative freedom to spend. It is just a matter of managing…
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“Meet your wardrobe of 2028!” – It has more Second-hand than Fast-fashion
in accessories, analytics, assortment structure planning, brave-words, disruptive retail, ethical retailing, fashion accessories, fast fashion, footwear, internationalisation, ladies fashion, leisure & sport, meaning in the retail madness, menswear, multi-category, new retail, omni-channel retailing, product suppliers, pureplay, recycling, renting, retail, retail businesses, retail management, retail organisations, retail strategy, supply-chains, sustainability, value retailing“Meet your wardrobe of 2028!” – It has more Second-hand than Fast-fashion I love this chart! It was produced using Globaldata research and is now 5 years old. It predicts what types of retailer our fashion wardrobe will be bought from in 5 years-time, in 2028. What an appropriate time to revisit it, mid-way through…
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“You Reap what you Sew!” – Do Boohoo’s woes signal the end of lazy fashion?
in accessories, branding & visual communication, ethical retailing, fast fashion, footwear, ladies fashion, meaning in the retail madness, menswear, product suppliers, pureplay, retail, retail businesses, retail management, retail organisations, retail strategy, sales promotions & events, supply-chains, sustainability“You Reap what you Sew!” – Do Boohoo’s woes signal the end of lazy fashion? Extraordinary revelations from the house of Boohoo, the extreme, low-priced, pureplay, fast-fashion retailer. Amidst falling revenues, it has decreed to its suppliers that they should accept a 10% reduction in their fees for orders that are still in production. As…
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Ben Francis, Gymshark and why ‘The physical world is a great place to do business!’
Gymshark – ‘The physical world is a great place to do business!’ As you may know, I am a great advocate of Gymshark and its founder Ben Francis. For those of you who are not familiar with either, Gymshark is now one of the leading gym wear brands in the world valued at over $1…
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The ‘Passion Supply Chain’ delivering customer engagement and commercial retail success.
The ‘Passion Supply Chain’ delivering customer engagement and commercial retail success. The fundamental purpose of any retailer is to bring together a physical customer and a physical product, irrespective of whether the sale is made in a physical shop or online. A successful supply chain is therefore a pre-requisite for any retail business. However, managing…
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Time for consumer brands to find their ‘Meaning in the Retail Madness.’
Time for consumer retail brands to find their ‘Meaning in the Retail Madness.’ It would be fair to say that the retail industry has lost its way over recent years. In my own work, I have become increasingly disillusioned with the strategies and operational practices of businesses that have grown to ‘love volumes over value’…
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Retailers walking ‘the Tight rope of Trust’ in their quest for customer loyalty.
Retailers walking ‘the Tight rope of Trust’ in their quest for customer loyalty. Interesting to hear that Frasers, which has evolved out of the Sports Direct brand, is planning to launch a loyalty club and subscription. It hopes to emulate the likes of Amazon Prime. Amazon has an enviable stable of content and benefits that…
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The ‘Biggest Threat’ to the High Street is to try to keep it the same!
in disruptive retail, food & drink, high street planning, leisure & sport, meaning in the retail madness, new retail, omni-channel retailing, pop-up stores, recycling, renting, retail, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, town centre planningThe ‘Biggest Threat’ to the High Street is to try to keep it the same! I am often asked, ‘What are the biggest threats to the High Street?’ I am asked by multiples who are trying to work out whether their current and future strategy and investment in town centres is correct, and by new…
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Why not “Wipe the Slate Green” when it comes to retail business rates reform?
Why not “Wipe the Slate Green” when it comes to retail business rates reform? It is common consensus that the UK retail business rates system is broken. It is unfair and inappropriate for this omnichannel world. However much of the dialogue on reform has revolved around the ‘battle between channels.’ Does it not seem equally…
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John Lewis: ‘Out-of-sight, out-of-mind!’
in branding & visual communication, customer service, high street planning, home, in-store services, location strategy, meaning in the retail madness, multi-category, omni-channel retailing, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, store experience, town centre planningJohn Lewis: ‘Out-of-sight, out-of-mind!’ Tunbridge Wells, or to be correct Royal Tunbridge Wells, is John Lewis heartland. If you were designing the perfect town for the values and qualities of the brand, the lifestyle, the demographic, the income levels, then you would create Tunbridge Wells. Tunbridge Wells had a John Lewis shop. We had a…
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