Category: retail management
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Fashion, Fusion, Follies: Selfridges Studio Experience
in assortment structure planning, branding & visual communication, customer experience, fashion accessories, internationalisation, ladies fashion, luxury, Pinterest Gallery, product suppliers, retail, retail management, retail strategy, shop of the future, space management, space planning, store experience, store layout, store theatre, visual merchandisingBuilding excitement and new physical experiences is transforming the third floor of Selfridges London into a must-see destination as it unveils a series of lifestyle studios to entice & enthral its adrenaline driven customers. The Design studio is the latest area to be unveiled and at over 1000sqm presents itself a home for innovative and…
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Argos Accelerated: The Digital Dilemma of an Invisible Assortment
in assortment structure planning, customer service, disruptive retail, luxury, multi-category, omni-channel retailing, Pinterest Gallery, retail, retail businesses, retail management, retail strategy, sales promotions & events, store experience, store operations, technology & electrical, value retailing, website excellenceBetter late than never Argos, the seasoned survivor of the catalogue age, continues to catapult its perfect proposition for the omni-channel world from its pre-historic paper origins into the efficiencies of a digital dynamo The latest Argos incarnation discards not only the traditional catalogues encapsulated in plastic, its pens & pencils, its paper order forms,…
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Deadly Seduction: Oiling the Sabon Wheels of Success
in customer experience, customer service, customer-engagement, health & beauty, in-store services, internationalisation, luxury, packaging, personalisation, Pinterest Gallery, retail, retail businesses, retail management, retail strategy, space planning, store experience, store layout, store theatre, visual merchandisingBringing your product to life, particularly when its inspiration lays literally in the world’s deadest sea, is an essential for oiling the wheels of success of any toiletries retailer, and entering any Sabon store is certainly an assault on the senses. With truly international inspiration two Israeli brothers combined Aboriginal ingredients and processes with the…
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Personally Speaking: Anthropology for the People
in branding & visual communication, customer experience, customer-engagement, fashion accessories, footwear, home, impulse retailing, in-store services, internationalisation, jewellery, menswear, multi-category, packaging, personalisation, Pinterest Gallery, product suppliers, retail, retail brand heritage, retail businesses, retail management, retail strategy, space planning, store experience, store layout, store operations, store theatre, visual merchandising, windowsBy name and now by nature, Anthropology is a retailer for the people. There may be more commercially obvious operators who adorn their assortment with monograms and a monotony of namesakes but Anthropology is carefully personalising its parchment, customising its cushions whilst maintaining its decidedly desirable approach to product design and display. See the image…
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Connect & Collect: John Lewis Airport Ambassador
in assortment structure planning, branding & visual communication, customer experience, customer service, customer-engagement, disruptive retail, impulse retailing, in-store services, jewellery, location strategy, multi-category, new retail, omni-channel retailing, Pinterest Gallery, retail, retail businesses, retail management, retail strategy, space planning, store experience, visual merchandisingJohn Lewis features heavily in the innovation accolades category, a pioneer in format development, developer of own brand and most noticeably in the omni-channel world at the vanguard of click and collect, next day delivery and a host of customer focused initiatives. It was then only a matter of travel time before the retailer brought…
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Ale House Rocks: Hip-hopping impulse shopping
in accessories, assortment structure planning, branding & visual communication, customer experience, customer-engagement, fashion accessories, food & drink, health & beauty, home, impulse retailing, internationalisation, jewellery, kids fashion, multi-category, packaging, personalisation, Pinterest Gallery, retail, retail management, retail strategy, sales promotions & events, space management, space planning, store experience, store layout, store operations, store theatre, telling product stories, visual merchandisingFamous for its half-in half-out life-size plastic cows, catching by surprise the passer-by, herding them helplessly into the green pastures of impulse grazing, the power of Ale-Hop lays in its meticulously constructed category assortment. See the image board: Click below: RetailMeaning Pinterest: An inspirational showcase of brand new, retro, and vintage shop designs, visual displays &…
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Automotivation: Rockar’s Super Highway Hyundai Boutique
in branding & visual communication, customer experience, customer service, customer-engagement, internationalisation, leisure & sport, personalisation, Pinterest Gallery, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, store theatre, store-videos, telling product stories, visual merchandisingIn a sector well overdue for its service, a new arrival in the market is taking off the handbrake on retail innovation and hurtling headlong into the comfortably parked parade of traditional car show-rooms. See the image board: Click below: RetailMeaning Pinterest: An inspirational showcase of brand new, retro, and vintage shop designs, visual displays &…
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Happy Anniversary: John Lewis Never Knowingly Undertold.
in branding & visual communication, customer experience, customer service, customer-engagement, high street planning, home, in-store services, ladies fashion, location strategy, luxury, menswear, multi-category, omni-channel retailing, Pinterest Gallery, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, sales promotions & events, social savvy, store experience, store theatre, visual merchandising, windowsPerfect timing as a noteable anniversary coincides with the best ever period for the UKs favourite retailer. As at home in the omni-channel world as it once was in its humble drapers shop the retailer goes from strength to strength breaking commercial thresholds and competitors hearts. To celebrate with style the flagship London store is…
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Home is where the Hackett Heart Is; Happy Landings
in branding & visual communication, customer experience, customer-engagement, fashion accessories, footwear, in-store services, internationalisation, luxury, menswear, Pinterest Gallery, pre-loved, preorder, product suppliers, re-sell, renting, retail, retail brand heritage, retail businesses, retail management, retail strategy, sales promotions & events, social savvy, store experience, store theatre, telling product stories, visual merchandising, windowsNo discount diva, the doyen of satirical style drives traffic through its doors with its usual combination of charm and whimsical wit. Street theatre adds drama to a significant sojourn into the world of flagship stores. Social media combine with physical presence to drive anticipation, promote celebration and invite the world to a star studded…
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Crew’s Control: Red Hot BluePrint for International Expansion
After the tantalising teaser of mens and womens only stores, the fully fledged J Crew opened with fun and fanfares, and stars & stripes, in London’s Regent Street. The template taken from major US cities sits comfortably amongst the mid-level and high level brands of one of the UKs most prestigious addresses. However, of more…
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