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Beware…’Traditional retailers are ‘losing face’ with the customer.’
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. The single physical channel was relatively easy for retailers to control. At the very least they knew where, and roughly when, they were going to ‘come into contact’ with the customer. And they knew it was on their patch. […]
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Discover…’The new landscape for retail business communities.’
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. If we were retail tourists, planning a ‘grand tour’ of a best practice retail organization, then the itinerary we would plan today would be very different from the schedule we would have travelled even ten years ago. In […]
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Ensure…’Retail relationships are not just technology.’
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. In the digital-first world, it is easy to get lost in the truly incredible capabilities and applications of technology. It is easy to think that technology holds the answers to everything. It certainly holds the answer to the […]
in AI, customer experience, customer service, customer-engagement, disruptive retail, in-store services, meaning in the retail madness, omni-channel retailing, personalisation, retail management, retail organisations, Retail technology, sales promotions & events, shop of the future, store experience
Here’s our latest top 10 posts…
Happy reading.
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in assortment structure planning, branding & visual communication, customer experience, customer service, food & drink, impulse retailing, in-store services, multi-category, omni-channel retailing, Pinterest Gallery, retail, retail strategy, sales promotions & events, space management, space planning, store layout, store operations, value retailing, visual merchandising -
in assortment structure planning, brave-words, customer experience, home, in-store services, omni-channel retailing, packaging, Pinterest Gallery, product suppliers, retail, retail brand heritage, retail strategy, space planning, store experience, store layout, store operations, store theatre, visual merchandising -
in assortment structure planning, branding & visual communication, customer experience, fashion accessories, internationalisation, ladies fashion, luxury, Pinterest Gallery, product suppliers, retail, retail management, retail strategy, shop of the future, space management, space planning, store experience, store layout, store theatre, visual merchandising -
in accessories, assortment structure planning, branding & visual communication, customer experience, customer service, customer-engagement, fashion accessories, impulse retailing, internationalisation, jewellery, luxury, packaging, personalisation, Pinterest Gallery, retail, retail brand heritage, retail strategy, space planning, store experience, store layout, store theatre, town centre planning, visual merchandising -
in assortment structure planning, branding & visual communication, customer experience, customer-engagement, fashion accessories, health & beauty, in-store services, internationalisation, ladies fashion, leisure & sport, luxury, Pinterest Gallery, retail, retail strategy, shop of the future, space management, space planning, store experience, store layout, store theatre, visual merchandising, windows -
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