The Evening Post:- 16th May
“Zara on the March: A Relentless Refreshment”
I thought I’d share these Zara facts with everyone, not that its a retailer that particularly needs the publicity.
The fact is that in the past it would have been fair comment to say that Zara had not readily focused its attention on store design or experience but simply let its amazing …
The Morning Post:- 14th May
“Death of the Salesman: Long Live Retail!”
Over the years, I have been in many meetings and discussions where the question has been asked…”What’s the difference between sales & marketing?”
My best explanation is that in fact, it is the same process but approached from different perspectives.
To coin the introduction from many a hackneyed joke…”A man goes into …
“The Future of Visual Merchandising: – Are we there yet?”
Tim Radley, CEO VM-Unleashed
Speaking at The Retail Design Expo
3rd May 2018 – 10-40 am
You don’t need me to alert you to the fact that retail is in very unchartered territory at the moment as a combination of e-commerce & social media, expensive store portfolios, business rate …
The Evening Post:- 20th April
Visual Merchandising: “The Commercial Context for Creativity”
It was a pleasure yesterday to be speaking at the VM& Display Show in London. Many thanks to all indeed for pulling yourselves out of the beautiful sunshine and coming along to listen to me.
The show itself was full of innovative and creative businesses displaying everything retailers could wish for from …
The Daily Post:- 16th April
The Future of Visual Merchandising…Creative or Operational?
In the midst of answering client questions, and preparing for a couple of presentations in the near future, at the VM & Display Show and Retail Design Expo (well worth putting in your diaries) I am reminded yet again that “What is the future of VM?” is without doubt the most common …
“Making & saving money from new store concepts, VM & display!”
Tim Radley, CEO VM-Unleashed
speaking at The Retail Focus Forum: VM&Display Show
19th April 2018 – 1 pm
18 – 19 April 2018
Business Design Centre, London
We live in a retail climate where online retailing is making significant in roads into the sales and profits traditionally commanded by …
The Evening Post:- 5th April
2 different ways to encourage customers to spend
Do your retail sales blow hot & cold?
Well, with the sun shining today in the UK and for most, at least, the winter snow receding into memories if not from the balance sheets, it reminds me of a more than relevant story.
Anyone remember the tale from when they …
The Daily Post:- 5th April
Does the amount of store gross sqm you dedicate to your staff really show how much you value them?
I’ve been visiting stores of a couple of similar retailers in terms of their sector and size of store. They have different market positions but have the commonality that customer service is very important to their proposition and ultimately their …
The Morning Post:- 5th April
“Hope Springs Eternal with the Beauty of a Retail Calendar“
Helping a retail client to exit the Easter promotions and move into a mid-season sale the staff, and even the store itself, naturally succumb to some mild form of “Post Event Syndrome.” For sure April brings showers, certainly in the UK, but it also closes an intense period of …
The Morning Post:- 27th March
Westfield London: New footprints in Experiential Retailing
Fresh back from viewing the advance guard at the extension to the Westfield London centre in White City. It is already impressive and will be spectacular, I have no doubt, when all the stores are open in a month or two.
What you see in the first openings from retailers such …
The Morning Post:- 23rd March
Retail Beginning or Retail End? 7 essentials for retail success!
Sometimes it makes sense to draw a line in the sand, even when the sands are changing at an unprecedented rate. This is certainly the case in retail.
We are not surrounded completely by doom-and-gloom retail news, however there is undoubtedly a lot of it. This reached a focus …
The Evening Post:- 22nd March
“The New Era of Retail Collaborations: Sports Direct & Game!”
Roaming through my rather cavernous Sports Direct in search of school sports supplies, I was considering the proposed collaboration between Sports Direct and Game. The idea is to share retail space and bring their brands together under one roof.
It makes complete sense, serving different retail and leisure needs …
The Morning Post:- 21st March
“Retail is Performance Theatre – Twas it not always so?”
I thought it time to write something about the issue of theatre in retail. This has been stimulated by the news that John Lewis has had all its sales personnel at its new White City store personally trained by a drama academy.
Once again hats off to John …
The Evening Post:- 20th March
“Missguided Opinion: Cracks in the E-commerce Golden Egg!”
Firstly, let me say I am a huge fan of Missguided.
Whilst not the classic target customer I remember the palpable excitement of walking through their first store in Westfield Stratford, conceived in collaboration with Dalziel & Pow.
It was such a refreshing store with so many ideas for the new era …