I was asked yesterday what circular fashion production and RFID tagging had to do with better ‘best-seller’ product selection, less worst sellers, and therefore less waste and all the sustainable benefits of that. The answer is nothing. RFID is an-
Let’s be clear. Sooner or later, either through choice, customer sentiment, or legislation, we will all be selling less things. Certainly as ‘retailers as a whole’ and, as individual businesses. This will be the ‘Journey of a lifetime’ for a-
The best brands make extraordinary things very simple. And the clever use of visual merchandising does not need to be complex or sophisticated to define a brand and create unique experiences. I was involved in the research for the Channel-
In these ‘cost-of-living’ times I am reminded of one of my first lessons in retail. The difference between price & value. They sound similar and considering how often the word ‘value’ is misused, as in ‘value retailers’ who are in-
Visual Merchandising, like any other function within a retail business is having to adapt in response to the paradigm shifts that are occurring in the industry. Those changes are becoming a revolution, not an evolution. What began with globalised supply-
You can find my weekly, sometimes daily, posts here on the blog, and on my LinkedIn page.
The LinkedIn page really buzzes sometimes, stimulating debate and conversations from over 10K followers and connections, from every country you can think of.
They come to read and react from every area of retail, and every area that isn’t, because my posts often cover wider issues that effect everyone in business, or who aren’t…who sell, who buy, or who simply inhabit this planet. (And the odd-ones that I’m not sure actually do that ;))
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The healthcare sector is indeed perfectly, and tantalisingly, positioned to satisfy the growing customer desire for products that improve physical and mental wellbeing, as well as bringing ‘meaning and integrity’ into the retail experience itself. So, it is my pleasure-
Good customer experiences come in all shapes and sizes: Make sure they’re always in-stock! Ask the customer, ask your colleagues, and ask yourself what is a ‘good customer experience?’ and you will automatically receive a myriad of answers…even from yourself.-
Let me introduce you to Swoperz, if you aren’t already familiar with this innovative app that allows children to swap their clothes. As with all the best brands it has a very simple proposition that is born from observing a-
It will be my great pleasure to speak at the International Display Conference this week. The 2-day event in Dublin, promises to bring together some of the brightest lights in the visual merchandising industry from all corners of the world.-