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The ‘ZtoA’ of Retail Disruption blog

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Search the largest retail specific blog on the web with an archive of over 650 posts.

Discover retail thought leadership, new concepts & retail innovation, best practice insights on retail strategy, customer experience, merchandising operations, latest trends on rental, re-sell, upsell and every corner of circularity.


Welcome to our headlines & highlights

  • Defining your ‘Five-year’ Retail Strategy plan.

    Defining your ‘Five-year’ Retail Strategy plan.

    Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. Creating a balanced organisation, flexible process flows, and a culture for change will benefit you little, unless you channel these attributes correctly into the brightest opportunities. Every retailer will have different opportunities that will depend on the product […]

    Read more…

    April 29, 2025
    in assortment structure planning, disruptive retail, location strategy, meaning in the retail madness, product development, retail businesses, retail management, retail organisations, retail strategy


Stay in touch with our…

’52 Steps to the Perfect Shop!’
weekly newsletter

For everyone looking to improve their physical shops,
or even thinking of opening their first pop-up or permanent shop,
we have written the ’52 Steps to the Perfect Shop!’ weekly newsletter, delivered direct to your inbox.

You too can have ‘The Perfect Shop’ by this time next year!

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  • The Virtuous Cycle of Customer Personalisation.

    The Virtuous Cycle of Customer Personalisation.

    Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. ‘Deeper relationships are essential for retailers to be able to develop and diversify their assortments and services. New and attractive propositions are essential for a deeper relationship.’ The virtuous cycle between retail proposition evolution and relationship building is […]

    Read more…

    April 29, 2025
    in analytics, branding & visual communication, customer-engagement, new retail, omni-channel retailing, personalisation, retail, retail businesses, retail management, retail organisations, retail strategy, sales promotions & events, social savvy, telling product stories, website excellence


  • Build a beautiful customer focused retail proposition.

    Build a beautiful customer focused retail proposition.

    Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. The customer used to buy products. Then they bought brands. Today, it is the proposition that the customer buys, and it is what they buy into. The proposition is the ‘complete package’ that the customer experiences with a […]

    Read more…

    April 25, 2025
    in assortment structure planning, customer service, in-store services, meaning in the retail madness, new retail, product development, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, sales promotions & events, store experience


Here’s our latest top 10 posts…

Happy reading.


  • Defining your ‘Five-year’ Retail Strategy plan.

    April 29, 2025
    in assortment structure planning, disruptive retail, location strategy, meaning in the retail madness, product development, retail businesses, retail management, retail organisations, retail strategy


  • The Virtuous Cycle of Customer Personalisation.

    April 29, 2025
    in analytics, branding & visual communication, customer-engagement, new retail, omni-channel retailing, personalisation, retail, retail businesses, retail management, retail organisations, retail strategy, sales promotions & events, social savvy, telling product stories, website excellence


  • Build a beautiful customer focused retail proposition.

    April 25, 2025
    in assortment structure planning, customer service, in-store services, meaning in the retail madness, new retail, product development, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, sales promotions & events, store experience


  • VivoBarefoot-Walking back to happiness

    April 25, 2025
    in assortment structure planning, branding & visual communication, circular retailing, customer experience, customer-engagement, disruptive retail, ethical retailing, footwear, health & beauty, leisure & sport, meaning in the retail madness, new retail, re-sell, repair, retail, retail brand heritage, retail businesses, retail strategy, shop of the future, sustainability, telling product stories


  • Conran Shop–Modern Britain’s Original Tastemaker

    April 25, 2025
    in assortment structure planning, branding & visual communication, home, in-store services, internationalisation, luxury, product development, retail, retail brand heritage, retail strategy, store experience, store theatre, telling product stories


  • No.17: Don’t let your customers get ‘lost in space’ or ‘over-powered by product!’ – 52 Steps to the Perfect Shop

    April 29, 2025
    in analytics, customer experience, shop of the future, space management, space planning, store experience, store layout, store operations, visual merchandising, visual merchandising operations


  • No.16: There is only one best layout for any single shop! – 52 Steps to the Perfect Shop

    April 29, 2025
    in analytics, assortment structure planning, customer experience, shop of the future, space management, space planning, store experience, store layout, store operations, store theatre, visual merchandising, visual merchandising operations, VManalytics


  • Are Trump’s tariffs a test of our true appetite for circularity?

    April 8, 2025
    in assortment structure planning, circular retailing, disruptive retail, ethical retailing, fashion, fast fashion, internationalisation, meaning in the retail madness, product suppliers, re-sell, recycling, renting, repair, retail, retail businesses, retail management, retail organisations, retail strategy, sustainability


  • No.15: Build your beautiful assortments before you build your beautiful shops! – 52 Steps to the Perfect Shop

    April 23, 2025
    in assortment structure planning, product development, retail, retail management, retail organisations, retail strategy, shop of the future, space management, space planning, store experience, store layout, store operations, telling product stories, visual merchandising, visual merchandising operations, vm operations


  • Gymshark – We do Gym! They also do diversity, inclusivity, masculinity, femininity, health & well-being for everyone.

    April 2, 2025
    in branding & visual communication, brave-words, customer experience, customer service, customer-engagement, health & beauty, meaning in the retail madness, pop-up stores, retail businesses, retail management, social savvy, store experience

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