Discussing ‘Experiential Retailing’: Next – ‘The Smooth Operator’

Listen to myself, Tim Radley, on the Louise Lally podcast, discussing the much vaunted but little understood concept of ‘Experiential Retailing!’ Join the free podcast now through this link…Retailing with Meaning Ep1 Store Concepts (podbean.com) The podcast features a discussion on Next, a highly successful mid-market clothing & home brand, but not one you would usually associate with the expression ‘Experiential Retailing.’ The fact is that a great customer experience-

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Discussing ‘Experiential Retailing’: Hotel Chocolat – ‘Vertically Integrated Indulgence’

Listen to myself, Tim Radley, on the Louise Lally podcast, discussing the much vaunted but little understood concept of ‘Experiential Retailing!’ Join the free podcast now through this link…Retailing with Meaning Ep1 Store Concepts (podbean.com) The podcast features a discussion on Hotel Chocolat, a brand that not only transformed the ways to create, package and display chosolate, but also revolutionised the vertical supply chain behind the beans. Hotel Chocolat is-

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Discussing ‘Experiential Retailing’: Dark Sugars – ‘Drama & theatre in Chocolate’

Listen to myself, Tim Radley, on the Louise Lally podcast, discussing the much vaunted but little understood concept of ‘Experiential Retailing!’ Join the free podcast now through this link…Retailing with Meaning Ep1 Store Concepts (podbean.com) The podcast features a discussion on Dark Sugars, and its chocolate destination shop on Brick Lane, with its wonderful and beguiling atmosphere. Dark Sugars is no ordinary chocolate shop. The trademark truffles, in evocative flavours,-

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Discussing ‘Experiential Retailing’: Lush – ‘Nurturing Shiny Happy People’

Listen to myself, Tim Radley, on the Louise Lally podcast, discussing the future of physical shop concepts and omni-channel ‘Experiential Retailing!’ Join the free podcast now through this link…Retailing with Meaning Ep1 Store Concepts (podbean.com) The podcast features a discussion on Lush. I absolutely love taking people into Lush. My favourite shop is the one near Oxford Circus, in London. It is an experience where every sense is brought to-

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Read “Creating Customer Lifecycles:” Coat Paints – A Brighter Future!

Join me, Tim Radley, in “Meaning in the Retail Madness,” discussing how considerations about the product lifecycle must now be extended forwards to the customer purchase, their relationship with the product, and its disposal. The retail lifecycle must evolve into the customer lifecycle. Solutions must make more use, and more uses, of what the customer buys. Turning away from the throwaway, embracing and enjoying what we have. The terminology needs-

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Exclusive Interview with Tim Radley: “Sustainability & Ethical Retailing”

Join Tim Radley, international retail specialist, and founder of VM-Unleashed, as he chats with Louise Lally about the world of retail sustainability, diverse shopping channels, rental & second-hand resell, on-demand manufacturing & the virtual inventory, and how sustainability, ethical governance and diversity are intrinsically linked. Please click on the image link below… In this interview Tim explains and illustrates with best practice examples, the important areas that all retailers should-

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Discover a ‘Five-Star Christmas: “Meaning in the Retail Madness”

“An excellent read *****” “Valuable reference for anyone in retail *****” “This book is more relevant now than ever! *****” ‘Meaning in the Retail Madness’ explains how touchpoints have replaced channels, how linear supply chains will become circular, why assortments are increasingly virtual, how physical is turning to local, and why products and shops are not necessarily made for each other anymore. It supplies a blueprint for retail’s new ‘agile-

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‘The Good Store’ – A product of the sustainable community

‘The Good Store’ – A product of the sustainable community For those wishing to buy sustainably the problem of finding genuine brands takes time and commitment. The Good Store is a department store in central London that has curated 600sqm of space dedicated entirely to products made from recycled materials and upcycled into attractive things to buy. The store carries a selection of sustainable products and brands across clothing, accessories,-

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Can the ‘cost of living’ educate us on the ‘price of owning?’

The ‘cost of living’ crisis affecting all of us, is an opportunity to educate everyone on the wider sustainable issues around the things we buy and own. There are of course so many powerful and compelling reasons why we should think more deeply about the repercussions of what we buy. The environment, climate change and the ethics behind how we respect workers’ conditions and rights are fully in the news-

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Bloom & Wild: Delivering a fragrant revolution

Bloom & Wild: Delivering a fragrant revolution I’d recommend that we all spoil ourselves with flowers. Not, for the hell of it, and not any flowers. Just those delivered by Bloom & Wild. Bloom & Wild are now relatively established, however it does us no harm to remind ourselves of the reasons for their success so far. Not least, because they are one of only a few pureplay retailers that have-

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