Category: retail businesses
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Marks & Spencer shows that retailing is ‘A game of two halves!’
in analytics, assortment structure planning, branding & visual communication, customer experience, food & drink, health & beauty, high street planning, home, in-store services, ladies fashion, meaning in the retail madness, menswear, multi-category, omni-channel retailing, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, store experience, store layout, store theatre, visual merchandisingIt has been an interesting few years for Marks & Spencer, and a month of vindication for its commercial strategy as it once again returned to the FTSE Top 100 of the UK’s largest businesses. It’s digital-first strategy has seen it put its customer, and it’s knowledge of the customer at the heart of everything…
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Anyone can sell more by reducing the price, but only the wise make money from it!
There’s a lot more to price than reducing it, even when we are living in a ‘Cost of Living Crisis!’ And in fact the clever thing is not to reduce prices, but to avoid reducing them. It is a route that is more difficult and more longer-team to achieve but it offers a sustainable strategy…
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Is the continuing ‘cost of living’ crisis educating us on the ‘price of owning?’
The ‘cost of living’ crisis affecting all of us, is an opportunity to educate everyone on the wider sustainable issues around the things we buy and own. There are of course so many powerful and compelling reasons why we should think more deeply about the repercussions of what we buy. The environment, climate change and…
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Is it right to celebrate beautiful retailing, from less than beautiful retailers?
in branding & visual communication, brave-words, disruptive retail, ethical retailing, fast fashion, meaning in the retail madness, new retail, pre-loved, product suppliers, re-sell, recycling, renting, retail, retail businesses, retail organisations, retail strategy, secondhand, store experience, store theatre, supply-chains, sustainability, visual merchandisingIs it right to celebrate beautiful retailing, from less than beautiful retailers? This is a conundrum I consider every time I come across an amazing new shop, but from a business I prefer not to buy from. Can creativity be tainted by its retail context? In the same way that we are often told to…
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