Category: high street planning
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Retail Planning Workshops: Where to begin with your location retail planning?
Managing a single retail chain is complicated enough involving as it does a cross-functional team in both the planning and delivery processes. However when it comes to retail locations, town centres, shopping centres, retail and leisure destinations then the simple number of stakeholders and agendas involved can create an insurmountable complexity making the whole decision…
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Retail Stores or Retail Brand: What drives customer loyalty?
It’s an interesting discussion. What drives a customer to a specific shop? Is it the individual store itself and the experience in it? Or is it the wider retail brand and its portrayal to the customer? It’s particularly relevant because currently everything in retail is up for change. Loyalty is in the balance. So, lets take…
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Retailers & Consumers: A Conflict of Space & Interests
Many traditional retailers and their customers just don’t “get each other” anymore! A gap has appeared between the priorities of each, the desires, the realistic possibilities of buying & selling – a conflict of interest. The distance that divides the two camps is best seen when we look at the issue of space and…
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Knowing the qualitative retail reality of your town centres
I’ve walked on both sides of the retail High Street this week. On the one side I’ve been listening once again, as I’m sure you have, to more news of widespread store closures. This time it was House of Fraser. However what seemed so chilling on this occasion was the list of towns soon…
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Is your online sales & physical store numbers strategy in place?
Online & offline, the biggest challenge for historic retailers is to remain relevant and attractive to their customers. That will ultimately dictate the online sales potential and physical store numbers that will be viable for a business. Do you remember the days when the e-commerce part of a bricks ‘n’ mortar business was compared to…
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Westfield London: New footprints in Experiential Retailing
Fresh back from viewing the advance guard at the extension to the Westfield London centre in White City. It is already impressive and will be spectacular, I have no doubt, when all the stores are open in a month or two. What you see in the first openings from retailers such as Lush, White Company, West…
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“The Fight for Retail Independence or Multiple Monotony!”
An interesting article caught my eye today from online research company Onbuy.com. Their survey was comparing the opening and closing of retail outlets by region of the UK, for multiples & independents. It goes to show how things quickly change in life, and in retail in particularly, the most dynamic of industries. Because what…
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“Where there are People there is Retail”
“Where there are people there is retail” however every retail location needs a commercial strategy and an inspirational delivery. Customer traffic is now dictating the location of retail. Freedom to travel and freedom to choose between online and physical shopping, between town and out-of-town, between the familiar and the unusual is changing the landscape of…
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Soho Alive & Kicking: The Jimi Hendrix Pop-up Experience
Two big themes of the decade were epitomised by the second coming of Jim Hendrix to Carnaby Street. Firstly the advent of the “Pop-up” shop. Now everyone’s favourite vehicle for testing out new product launches and brand marketing initiatives, made official and commercial by a growing number of temporary store property agents, it’s not so long…
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Where to begin with town centre planning: Retail Workshops
Managing a single retail chain is complicated enough however when it comes to retail locations, town centres, shopping centres, retail and leisure destinations then simply the number of stakeholders and agendas involved can create an insurmountable complexity making the whole decision process impossible, never mind the delivery itself. So if you’re in a quandary as…
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