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Beware…’Traditional retailers are ‘losing face’ with the customer.’
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. The single physical channel was relatively easy for retailers to control. At the very least they knew where, and roughly when, they were going to ‘come into contact’ with the customer. And they knew it was on their patch. […]
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Discover…’The new landscape for retail business communities.’
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. If we were retail tourists, planning a ‘grand tour’ of a best practice retail organization, then the itinerary we would plan today would be very different from the schedule we would have travelled even ten years ago. In […]
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Ensure…’Retail relationships are not just technology.’
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. In the digital-first world, it is easy to get lost in the truly incredible capabilities and applications of technology. It is easy to think that technology holds the answers to everything. It certainly holds the answer to the […]
in AI, customer experience, customer service, customer-engagement, disruptive retail, in-store services, meaning in the retail madness, omni-channel retailing, personalisation, retail management, retail organisations, Retail technology, sales promotions & events, shop of the future, store experience
Here’s our latest top 10 posts…
Happy reading.
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in branding & visual communication, customer experience, fashion accessories, fast fashion, footwear, internationalisation, ladies fashion, menswear, Pinterest Gallery, retail, retail businesses, retail organisations, retail strategy, store experience, store layout, store theatre, visual merchandising, windows -
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in accessories, branding & visual communication, customer experience, customer-engagement, fashion accessories, internationalisation, jewellery, luxury, packaging, personalisation, Pinterest Gallery, retail, retail strategy, sales promotions & events, store experience, store theatre, visual merchandising, windows -
in accessories, assortment structure planning, branding & visual communication, customer experience, fashion accessories, home, impulse retailing, internationalisation, multi-category, Pinterest Gallery, retail, retail management, retail organisations, retail strategy, store experience, store theatre, visual merchandising, windows
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