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Discover retail thought leadership, new concepts & retail innovation, best practice insights on retail strategy, customer experience, merchandising operations, latest trends on rental, re-sell, upsell and every corner of circularity.
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Build a beautiful customer focused retail proposition.
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. The customer used to buy products. Then they bought brands. Today, it is the proposition that the customer buys, and it is what they buy into. The proposition is the ‘complete package’ that the customer experiences with a […]
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’52 Steps to the Perfect Shop!’
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For everyone looking to improve their physical shops,
or even thinking of opening their first pop-up or permanent shop,
we have written the ’52 Steps to the Perfect Shop!’ weekly newsletter, delivered direct to your inbox.
You too can have ‘The Perfect Shop’ by this time next year!
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VivoBarefoot-Walking back to happiness
The lessons for us all: “Sometimes the biggest opportunities to innovate can be found with the products right under our nose.” Ironic coincidence, or the result of decades of involvement in one of the most famous footwear dynasties in the world, VivoBarefoot is a revolution in footwear, and the brainchild of 2 members of the […]
in assortment structure planning, branding & visual communication, circular retailing, customer experience, customer-engagement, disruptive retail, ethical retailing, footwear, health & beauty, leisure & sport, meaning in the retail madness, new retail, re-sell, repair, retail, retail brand heritage, retail businesses, retail strategy, shop of the future, sustainability, telling product stories
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Conran Shop–Modern Britain’s Original Tastemaker
The lessons for us all: “Don’t diversify and dilute unique origins & heritage. Focus on them, build on them, and make them relevant for today.” Terence Conran was a young designer in the early 1970s who was inspired on a visit to Amsterdam. He loved the way that Dutch houses left open their curtains at […]
Here’s our latest top 10 posts…
Happy reading.
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in circular retailing, customer experience, customer service, customer-engagement, ethical retailing, health & beauty, in-store services, meaning in the retail madness, packaging, personalisation, re-sell, recycling, retail businesses, retail management, retail organisations, retail strategy, shop of the future, sustainability -
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‘Destination London 24/7’
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London is one of the world’s most exciting retail destinations.
It is our home. Let it be yours.
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