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Discover retail thought leadership, new concepts & retail innovation, best practice insights on retail strategy, customer experience, merchandising operations, latest trends on rental, re-sell, upsell and every corner of circularity.
Welcome to our headlines & highlights
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Beware…’Traditional retailers are ‘losing face’ with the customer.’
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. The single physical channel was relatively easy for retailers to control. At the very least they knew where, and roughly when, they were going to ‘come into contact’ with the customer. And they knew it was on their patch. […]
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or even thinking of opening their first pop-up or permanent shop,
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Discover…’The new landscape for retail business communities.’
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. If we were retail tourists, planning a ‘grand tour’ of a best practice retail organization, then the itinerary we would plan today would be very different from the schedule we would have travelled even ten years ago. In […]
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Ensure…’Retail relationships are not just technology.’
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. In the digital-first world, it is easy to get lost in the truly incredible capabilities and applications of technology. It is easy to think that technology holds the answers to everything. It certainly holds the answer to the […]
in AI, customer experience, customer service, customer-engagement, disruptive retail, in-store services, meaning in the retail madness, omni-channel retailing, personalisation, retail management, retail organisations, Retail technology, sales promotions & events, shop of the future, store experience
Here’s our latest top 10 posts…
Happy reading.
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in analytics, assortment structure planning, branding & visual communication, brave-words, customer experience, customer-engagement, disruptive retail, meaning in the retail madness, new retail, personalisation, retail, retail businesses, retail management, retail organisations, retail strategy, shop of the future, technology & electrical -
in assortment structure planning, customer experience, fashion accessories, food & drink, high street planning, home, kids fashion, ladies fashion, location strategy, meaning in the retail madness, multi-category, omni-channel retailing, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, shop of the future, space management, space planning, store experience, store layout, store theatre, town centre planning -
in customer experience, disruptive retail, ethical retailing, fashion accessories, fast fashion, ladies fashion, meaning in the retail madness, new retail, re-sell, recycling, renting, retail, retail businesses, retail management, retail organisations, retail strategy, secondhand, shop of the future, store experience, sustainability -
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in assortment structure planning, ethical retailing, fashion accessories, fast fashion, ladies fashion, meaning in the retail madness, pre-loved, product suppliers, re-sell, recycling, renting, retail, retail businesses, retail management, retail organisations, retail strategy, secondhand, supply-chains, sustainability -
in assortment structure planning, brave-words, disruptive retail, meaning in the retail madness, new retail, pre-loved, product suppliers, re-sell, recycling, retail, retail businesses, retail management, retail strategy, secondhand, shop of the future, supply-chains, sustainability, technology & electrical -
in accessories, assortment structure planning, customer experience, disruptive retail, fashion accessories, footwear, health & beauty, kids fashion, ladies fashion, meaning in the retail madness, menswear, multi-category, retail, retail businesses, retail management, retail strategy, space management, space planning, store experience, store layout, store operations, value retailing, visual merchandising, visual merchandising operations, vm compliance, vm operations -
in assortment structure planning, branding & visual communication, customer experience, customer service, customer-engagement, health & beauty, meaning in the retail madness, product suppliers, retail, retail businesses, retail management, retail organisations, retail strategy, sales promotions & events, store experience, supply-chains, value retailing
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