Category: new retail
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The Age of the Retail Creatives is upon us. “12 questions that will shape your visual merchandising career!”
in branding & visual communication, customer experience, customer service, customer-engagement, disruptive retail, fast fashion, ladies fashion, luxury, meaning in the retail madness, menswear, new retail, omni-channel retailing, personalisation, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, sales promotions & events, space management, space planning, store experience, store layout, store operations, store theatre, telling product stories, visual merchandising, visual merchandising operations, vm compliance, vm operations, VM Selling Toolkit, windowsIt will be my great pleasure to speak at the International Display Conference this week. The 2-day event in Dublin, promises to bring together some of the brightest lights in the visual merchandising industry from all corners of the world. My subject?“12 questions that will shape your visual merchandising career!” I have been presenting on…
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“Meet your wardrobe of 2028!” – It has more Second-hand than Fast-fashion
in accessories, analytics, assortment structure planning, brave-words, disruptive retail, ethical retailing, fashion accessories, fast fashion, footwear, internationalisation, ladies fashion, leisure & sport, meaning in the retail madness, menswear, multi-category, new retail, omni-channel retailing, product suppliers, pureplay, recycling, renting, retail, retail businesses, retail management, retail organisations, retail strategy, supply-chains, sustainability, value retailing“Meet your wardrobe of 2028!” – It has more Second-hand than Fast-fashion I love this chart! It was produced using Globaldata research and is now 5 years old. It predicts what types of retailer our fashion wardrobe will be bought from in 5 years-time, in 2028. What an appropriate time to revisit it, mid-way through…
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Ben Francis, Gymshark and why ‘The physical world is a great place to do business!’
Gymshark – ‘The physical world is a great place to do business!’ As you may know, I am a great advocate of Gymshark and its founder Ben Francis. For those of you who are not familiar with either, Gymshark is now one of the leading gym wear brands in the world valued at over $1…
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The ‘Passion Supply Chain’ delivering customer engagement and commercial retail success.
The ‘Passion Supply Chain’ delivering customer engagement and commercial retail success. The fundamental purpose of any retailer is to bring together a physical customer and a physical product, irrespective of whether the sale is made in a physical shop or online. A successful supply chain is therefore a pre-requisite for any retail business. However, managing…
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Time for consumer brands to find their ‘Meaning in the Retail Madness.’
Time for consumer retail brands to find their ‘Meaning in the Retail Madness.’ It would be fair to say that the retail industry has lost its way over recent years. In my own work, I have become increasingly disillusioned with the strategies and operational practices of businesses that have grown to ‘love volumes over value’…
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Retailers walking ‘the Tight rope of Trust’ in their quest for customer loyalty.
Retailers walking ‘the Tight rope of Trust’ in their quest for customer loyalty. Interesting to hear that Frasers, which has evolved out of the Sports Direct brand, is planning to launch a loyalty club and subscription. It hopes to emulate the likes of Amazon Prime. Amazon has an enviable stable of content and benefits that…
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The ‘Biggest Threat’ to the High Street is to try to keep it the same!
in disruptive retail, food & drink, high street planning, leisure & sport, meaning in the retail madness, new retail, omni-channel retailing, pop-up stores, recycling, renting, retail, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, town centre planningThe ‘Biggest Threat’ to the High Street is to try to keep it the same! I am often asked, ‘What are the biggest threats to the High Street?’ I am asked by multiples who are trying to work out whether their current and future strategy and investment in town centres is correct, and by new…
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Charity Super.Mkt: ‘Cometh the hour, cometh the people!’
in brave-words, customer experience, disruptive retail, high street planning, ladies fashion, location strategy, meaning in the retail madness, new retail, pop-up stores, recycling, renting, retail, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, sales promotions & events, supply-chains, sustainability, town centre planningFollowers of sustainable fashion cannot have avoided the opening of the first multi-charity department store, at the Brent Cross shopping centre, in North London. Ten charities are represented in the store, including Age UK, Cancer Research, Shelter and Traid. It has opened to much fanfare in a former TopShop unit and is not just remarkable…
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Why Local Shopkeepers have more ‘Retail Intelligence’ than retail multiples!
Disruptive pureplay retailers have brought about an essential change to traditional business structures and processes. Well, ones that have watched and have quickly learned themselves. Best practice retail businesses now put the customer and customer data at the heart of the business. Customer centric & data centric. Everyday processes and new initiatives begin and end…
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Retail winners combine ’New Thinking & Processes’ with ‘Old Values & Channels.’
in branding & visual communication, customer experience, customer service, high street planning, location strategy, meaning in the retail madness, new retail, omni-channel retailing, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, retail-regeneration, store experience, store theatre, town centre planningMy own Top 5 predictions for the year ahead… 1. The ‘Pureplay bubble’ will continue to burst. 2. Physical retail, in one form or another, will almost always be essential. 3. The convenience and reliability of Click & Collect will become even more widespread as a game-changer. 4. Traditional retailers will continue to decisively get…
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