Category: in-store services
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Highly Decorated: Orla Kiely Home for Heroes
Whether you know the name, the un-missable, unmistakable signature leaf pattern of Orla Kiely runs rampantly through most people’s lives like a real life creeper casting its colours and shapes on everything from stationery to lamp shades, from linen to laptop cases. The pattern evokes in its simplicity the sunny retro days of seventies consumerism…
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Personally Speaking: Anthropology for the People
in branding & visual communication, customer experience, customer-engagement, fashion accessories, footwear, home, impulse retailing, in-store services, internationalisation, jewellery, menswear, multi-category, packaging, personalisation, Pinterest Gallery, product suppliers, retail, retail brand heritage, retail businesses, retail management, retail strategy, space planning, store experience, store layout, store operations, store theatre, visual merchandising, windowsBy name and now by nature, Anthropology is a retailer for the people. There may be more commercially obvious operators who adorn their assortment with monograms and a monotony of namesakes but Anthropology is carefully personalising its parchment, customising its cushions whilst maintaining its decidedly desirable approach to product design and display. See the image…
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Graphic Treatments: Whole Foods Complete Image
in branding & visual communication, customer experience, customer-engagement, food & drink, in-store services, packaging, Pinterest Gallery, retail, retail businesses, retail organisations, retail strategy, sales promotions & events, space management, space planning, store experience, store layout, store operations, store theatre, telling product stories, visual merchandisingDynamic graphic communication which is both in brand but constantly relevant and ostentatiously spontaneous is not an easy balance to achieve yet Whole Foods succeeds with style and taste, coordinating permanent navigational signage with service messages, product information with health advice, seasonal event communication and dynamic product promotions without reverting to the stale stereotypical use…
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Connect & Collect: John Lewis Airport Ambassador
in assortment structure planning, branding & visual communication, customer experience, customer service, customer-engagement, disruptive retail, impulse retailing, in-store services, jewellery, location strategy, multi-category, new retail, omni-channel retailing, Pinterest Gallery, retail, retail businesses, retail management, retail strategy, space planning, store experience, visual merchandisingJohn Lewis features heavily in the innovation accolades category, a pioneer in format development, developer of own brand and most noticeably in the omni-channel world at the vanguard of click and collect, next day delivery and a host of customer focused initiatives. It was then only a matter of travel time before the retailer brought…
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Tipple Point: A Storming Tea Cup
in accessories, assortment structure planning, branding & visual communication, customer experience, customer service, customer-engagement, food & drink, impulse retailing, in-store services, packaging, personalisation, Pinterest Gallery, retail, retail businesses, retail strategy, store experience, store theatre, telling product stories, visual merchandisingIn the trend soaked streets of Shoreditch an avant garde angle on the traditional cup of tea is putting on the proverbial and literal kettle in anticipation of your next visit. Where Whittards once was, T2 is now the fresh from the tea fields’ package, adding its own individual flavour, refined to the taste of…
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Happy Anniversary: John Lewis Never Knowingly Undertold.
in branding & visual communication, customer experience, customer service, customer-engagement, high street planning, home, in-store services, ladies fashion, location strategy, luxury, menswear, multi-category, omni-channel retailing, Pinterest Gallery, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, sales promotions & events, social savvy, store experience, store theatre, visual merchandising, windowsPerfect timing as a noteable anniversary coincides with the best ever period for the UKs favourite retailer. As at home in the omni-channel world as it once was in its humble drapers shop the retailer goes from strength to strength breaking commercial thresholds and competitors hearts. To celebrate with style the flagship London store is…
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Sporting Chances: Home Advantage for Hackett
in branding & visual communication, customer experience, customer-engagement, fashion accessories, in-store services, luxury, menswear, Pinterest Gallery, retail, retail brand heritage, retail strategy, sales promotions & events, store experience, store theatre, telling product stories, visual merchandisingActions speak louder than words, whilst spectacular sporting success speaks sales volumes as Hackett allies its image to some of the most prestigious sporting brands and successful social scenes. The upper echelons add desirability to polos, sweats and t-shirts adorned with the insignia and paraphernalia of exclusive sports clubs. See the image board: Click below:…
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Home is where the Hackett Heart Is; Happy Landings
in branding & visual communication, customer experience, customer-engagement, fashion accessories, footwear, in-store services, internationalisation, luxury, menswear, Pinterest Gallery, pre-loved, preorder, product suppliers, re-sell, renting, retail, retail brand heritage, retail businesses, retail management, retail strategy, sales promotions & events, social savvy, store experience, store theatre, telling product stories, visual merchandising, windowsNo discount diva, the doyen of satirical style drives traffic through its doors with its usual combination of charm and whimsical wit. Street theatre adds drama to a significant sojourn into the world of flagship stores. Social media combine with physical presence to drive anticipation, promote celebration and invite the world to a star studded…
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New Home: West Comes East to be Part of the Furniture
Style travels well, and judging from the stunning arrival of West Elm on this side of the pond, the American home fashion retailer is about to make serious waves in the UK decor market. The essential elements have been transported safely with its distinctive high wall displays, blocked shelving, colour story chic and opulent ornaments…
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Gyroscopical; Chronological; Cosmonautical: Brilliant Breitling
in accessories, branding & visual communication, customer experience, customer service, customer-engagement, fashion accessories, in-store services, internationalisation, jewellery, luxury, packaging, personalisation, Pinterest Gallery, retail, retail strategy, space planning, store experience, store theatre, telling product stories, visual merchandisingTime waits for no-one, and Breitling have wasted no time at all in propelling itself to the forefront of watch design and manufacturing par excellence. Every face tells a story and Breitling communicates every story with style, with integrity and with a precision that complements the design of its watches perfectly. The new store environment…
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