Tag: #amazon #retail #retailstrategy #retailtrends #clickandcollect #homedelivery #primeday #omnichannel #ecommerce
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Amazon Wardrobe: Facilitating returns to drive sales
Taking the customer’s money is only half the story of retail. In fact, giving the money back is threatening to become the primary activity in an online world where the customer is now calling the shots. A landscape has formed where the customer returns at will, and the retailer picks up the bill. Buying many…
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