Category: vm operations
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Before you look for ‘Shop Design Magic’ try some ‘Tender Loving Care’
in branding & visual communication, customer experience, disruptive retail, meaning in the retail madness, retail, shop of the future, space management, space planning, store experience, store layout, store operations, store operations audits, store operations compliance, visual merchandising, visual merchandising operations, vm compliance, vm operationsOur favourite discussion from the bespoke workshop: How to develop your ‘Shop of the Future’ The 10 steps to commercial success Don’t expect customers to love your shops if you don’t love them yourselves. Are your shops dirty and untidy, with broken lightbulbs? You wouldn’t leave your houses like that if guests were coming round.…
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The Perpetually Active Retailer
In my experience, the main reason why retail organisations and processes become unwieldy, inefficient, and inappropriate is because the businesses themselves are not built for change. Creating fluid structures and the potential for added-value processes means nothing if there is not the culture to always drive improvements. At the very least to keep up with…
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TK Maxx. Using Visual Merchandising to make every customer’s visit into their luckiest day!
in accessories, assortment structure planning, customer experience, disruptive retail, fashion accessories, footwear, health & beauty, kids fashion, ladies fashion, meaning in the retail madness, menswear, multi-category, retail, retail businesses, retail management, retail strategy, space management, space planning, store experience, store layout, store operations, value retailing, visual merchandising, visual merchandising operations, vm compliance, vm operationsThe best brands make extraordinary things very simple. And the clever use of visual merchandising does not need to be complex or sophisticated to define a brand and create unique experiences. I was involved in the research for the Channel 5 documentary about TK Maxx. The interview with one of the producers made me distill…
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In today’s ‘Shop of the Future’ do you spread visual merchandising more thinly or indulge in its richness?
in branding & visual communication, brave-words, customer experience, customer service, customer-engagement, disruptive retail, fashion accessories, fast fashion, ladies fashion, meaning in the retail madness, menswear, new retail, omni-channel retailing, retail, retail businesses, retail management, retail organisations, shop of the future, space management, space planning, store experience, store layout, technology & electrical, visual merchandising, visual merchandising operations, vm operations, windowsVisual Merchandising, like any other function within a retail business is having to adapt in response to the paradigm shifts that are occurring in the industry. Those changes are becoming a revolution, not an evolution. What began with globalised supply chains, fast fashion, the advent of ecommerce, pureplay retail, has accelerated into social and rich…
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