Category: visual merchandising
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VM & Display Show: “The Commercial Context for Creativity”
It was a pleasure yesterday to be speaking at the VM& Display Show in London. Many thanks to all indeed for pulling yourselves out of the beautiful sunshine and coming along to listen to me. The show itself was full of innovative and creative businesses displaying everything retailers could wish for from the latest lighting…
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The Future of Visual Merchandising…Creative or Operational?
In the midst of answering client questions, and preparing for a couple of presentations in the near future, at the VM & Display Show and Retail Design Expo (well worth putting in your diaries) I am reminded yet again that “What is the future of VM?” is without doubt the most common question I…
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“Making Money from VM” – Tim Radley @ VM&Display Show
We live in a retail climate where online retailing is making significant in roads into the sales and profits traditionally commanded by physical stores.Customers and retailers alike are questioning the future direction of physical stores, some to the point of asking whether there is a future for physical stores at all. Of more relevance is…
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The White Company: Living life in the Soft Lane!
There surely cannot be a better example of why online retailing will never replace the physical store than The White Company. The recent opening of the extension of Westfield London sees the latest incarnation of the home retailer, now lifestyle retailer, inviting the customer to literally dive into the sumptuous textures and fabrics that make-up…
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The 2 different ways to encourage customers to spend
Do your retail sales blow hot & cold? Well, with the sun shining today in the UK and for most, at least, the winter snow receding into memories if not from the balance sheets, it reminds me of a more than relevant story. Anyone remember the tale from when they were younger about the…
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“What’s the Real Cost of Retail Store Disciplines?”
On a benchmarking tour of value retailers this week I found my initial curiosity and enthusiasm slowly but surely drained as I was repeatedly faced with dull store interiors, poor lighting, dirty shelves, torn graphics, display chaos and in some instances such a scarcity of staff that I could have used happily bedded down for a few hours…
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Maxximising Potential: TK Putting on the Style
TK Maxx is now so central to so many customers’ buying plans that it’s difficult to remember the huge strides it has taken over the recent decade to propel its proposition into the mainstream and its results into the realms of high street fashion fantasy land. It’s original UK arrival was so American and…
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Saving & Making Money from New Store Concepts & Re-fits!
We may all be forgiven for believing that physical stores are dead-in-the-water of the tidal wave of retail revolution carrying all convention before it on a journey to outlet oblivion.However it’s very much a matter of saving theatrics for new store concepts rather than dramatic and premature obituaries. But, before we get down literally to the…
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“The Beauty and the Beast!” of today’s supply chain
From beginning to end…from conception to consumption…nurture an inner pride that translates to a public passion, so that the flow of enthusiasm continues well beyond the selling process. As part of your core business processes measure and monitor passion as though it were as tangible as gold coins because that is what passion will surely…
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Lush for Life: Believing in the Body & Soul of Beauty
It’s not often that the atmosphere in a store is so real and tangible you can almost touch it and taste it. And whilst the assortment on offer may look good enough to eat in Lush, it is the experience which is something to die for and not a misguided mouthful of soap-suds. Complete…
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