Tag: #retail #retailstrategy #retailexperience #retailorganisations #retailmanagement #newretail #fastfashion #greenwashing #retaildesign #retailinteriors #shopofthefuture #tesco #heinz

Does ‘customer bliss’ come through ignorance or transparency? The row between Tesco & Heinz has been in the news recently. It is the same row Tesco is also having with other suppliers over the hike in supplier pricing and the knock-on effect to the retail price. Tesco has positioned itself as the customer champion, refusing…

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