Immerse yourself in a rich world of retail innovation,
market insights, latest trends and retail thought leadership.
I love to inspire you!
Join over 11,000 followers & connections enjoying the blog, reading the book, and finding inspiration in our home streets – ‘Destination London 24/7!’
The ‘ZtoA’ of Retail disruption
‘Meaning in the Retail Madness’
”Destination London 24/7′
Search the largest retail specific blog on the web with an archive of over 650 posts.
Discover retail thought leadership, new concepts & retail innovation, best practice insights on retail strategy, customer experience, merchandising operations, latest trends on rental, re-sell, upsell and every corner of circularity.
Welcome to our headlines & highlights
-
Beware…’Traditional retailers are ‘losing face’ with the customer.’
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. The single physical channel was relatively easy for retailers to control. At the very least they knew where, and roughly when, they were going to ‘come into contact’ with the customer. And they knew it was on their patch. […]
Stay in touch with our…
’52 Steps to the Perfect Shop!’
weekly newsletter
For everyone looking to improve their physical shops,
or even thinking of opening their first pop-up or permanent shop,
we have written the ’52 Steps to the Perfect Shop!’ weekly newsletter, delivered direct to your inbox.
You too can have ‘The Perfect Shop’ by this time next year!
-
Discover…’The new landscape for retail business communities.’
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. If we were retail tourists, planning a ‘grand tour’ of a best practice retail organization, then the itinerary we would plan today would be very different from the schedule we would have travelled even ten years ago. In […]
-
Ensure…’Retail relationships are not just technology.’
Extracts from Tim Radley’s 5-star book… ‘Meaning in the Retail Madness’ How to become an Essential Retailer. In the digital-first world, it is easy to get lost in the truly incredible capabilities and applications of technology. It is easy to think that technology holds the answers to everything. It certainly holds the answer to the […]
in AI, customer experience, customer service, customer-engagement, disruptive retail, in-store services, meaning in the retail madness, omni-channel retailing, personalisation, retail management, retail organisations, Retail technology, sales promotions & events, shop of the future, store experience
Discover London 24/7!
One of the world’s most exciting retail destinations
Stay in touch with our…
‘Destination London 24/7’
weekly newsletter
London is one of the world’s most exciting retail destinations.
It is our home. Let it be yours.
Join over 11,000 followers & connections enjoying our posts!