Join Tim Radley, international retail specialist, and founder of VM-Unleashed, as he chats with Louise Lally about the future of physical shop concepts and omni-channel ‘Experiential Retailing!’

Please click on the image link below…

In this interview Tim explains important areas that all retailers should consider when developing their own retail experiences, both physical and digital.

Topics in the interview include:

‘What does Experiential Retailing’ mean, and how do you evolve this for your own business?’

‘What actually is a good retail experience, and is it the same for every retailer, and for each customer?’

Why Authenticity is the saviour of the high street, and not experiential retailing alone!

Are retailers born, or can they be made? Can experiential retail be effective if it is not genuine?

Why the ‘Passion Supply Chain’ is so important for all retail businesses to develop!

The four elements of new shop concepts – ‘The Shopper Paradise,’ ‘The Collection Crossroads,’ ‘The Community Hub,’ and ‘The Business Centre!’

Why successful experiences only come through the balance of ‘People & Technology!’


This is the first of 4 exclusive interviews Tim is giving during October. Other interviews cover:

  • Visual merchandising & Shop theatre
  • The new world for Retail people
  • Sustainability & ethical retailing