What makes a customer love a retailer? It is about keeping your promises!

Retail Week has published its annual list of the most-loved retailers in the UK. Interestingly if you are looking for big picture trends relating to product sectors, or types of retailers, you will struggle to discover any conclusive findings. Understandably retailers that deliver low prices are very well represented in the cost-of-living climate, but by no means are all low price retailers loved. Some, are clearly not loved at all.-

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