The Morning Post:- 4th June “The Golden Age of Retail Personalisation: 100 years ago?” Lest we get ahead of ourselves and think that we have invented the retail wheel through our technological mastery its worth reflecting that certainly up until today the golden era of retail personalisation was in a time before even H.G. Wells envisaged the role that computers would play in our lives. And should we consider that-
How town centres, high streets and independent retailers can evolve “Local Destination Stores” because being an independent retailer does not mean you have to be inefficient, unattractive, and uncompetitive. In fact in the fight for retail traffic between competing town centres the role of independents is more critical than ever in creating distinct flavour and personality. When independent retailers escape the cloak of consumer invisibility and exchange it for the colourful-
Tim Radley, CEO VM-unleashed, interviewed on Radio Kent as part of its debate on retail in the county. Bluewater Shopping Centre has recently been given planning permission for a number of expansions including a leisure development around its lake complex and the arrival of a new Primark flagship. Already under pressure from the regional super-shopping centre local towns are bracing themselves for another blow to their high streets. But-
Traffic is the only thing that matters when it comes to creating successful and profitable retail destinations. It is the lifeblood that pumps money into the local community, creates vibrancy and confidence and attracts new and successful additional retailers to tempt yet more visitors into what rapidly becomes a positive traffic snowball. This traffic does not happen by chance or by magic but is a result of a retail-
Being an independent retailer does not mean you have to be inefficient, unattractive, and uncompetitive. In fact in the fight for retail traffic between competing town centres the role of independents is more critical than ever in creating distinct flavour and personality. When independent retailers escape the cloak of consumer invisibility and exchange it for the colourful and attractive garb of local destination retailers then shopping venues truly begin-
Sometimes having your cake and eating it seems to be one of the few things that the retail customer can actually succeed in doing as they stroll the lengths and breadths of Britain’s struggling high streets. There are truly some inspiring and inventive concepts in the world of coffee shops and eateries or at the very least convenience and comfort. However culinary creativity is not enough to satisfy the customer-
