Category: space planning
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More Lush. More fun than ever!
in assortment structure planning, branding & visual communication, customer experience, customer service, customer-engagement, health & beauty, impulse retailing, in-store services, packaging, Pinterest Gallery, retail, retail businesses, retail management, retail strategy, shop of the future, space management, space planning, store experience, store layout, store theatre, telling product stories, visual merchandisingUntil last week my favourite and most fun shop experience would have been the Lush shop on Oxford Street. It isn’t anymore. It’s the new Lush shop on Longacre in Covent Garden! The new concept takes everything that has always been so special about the Oxford Street experience and has wrapped it up in a…
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Søstrene Grene: Sisters delightfully doing it for themselves!
in accessories, assortment structure planning, branding & visual communication, customer experience, customer-engagement, fashion accessories, health & beauty, home, impulse retailing, internationalisation, jewellery, multi-category, new retail, packaging, Pinterest Gallery, retail, retail brand heritage, retail businesses, retail strategy, sales promotions & events, space management, space planning, store experience, store layout, store operations, store theatre, sustainability, telling product stories, value retailing, visual merchandising, visual merchandising operationsSøstrene Grene simply means the Grene sisters, in Danish. However, when it comes to this wonderful retailer of everything from spices to pencils, candles to cardigans, that is the only thing which is simple or ordinary. As they say, this is a delightfully different store! The brand paints a picture of two sisters, Anna &…
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Rituals: Lighting an intimate landscape of shape & colour
in branding & visual communication, customer experience, customer-engagement, disruptive retail, health & beauty, omni-channel retailing, packaging, personalisation, Pinterest Gallery, retail strategy, shop of the future, space management, space planning, store experience, store layout, store theatre, telling product stories, visual merchandising, windowsI may not fall within the usual customer profile demographic of Rituals, but i find myself mesmorised by the beauty of their shops. I always find myself pulled inside. It would seem that in a world where many commercial retailers have either forgotten, or are simple unaware, of the emotional power on customers, of outstanding…
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Søstrene Grene: Delightful Pinterest board
in accessories, assortment structure planning, branding & visual communication, customer experience, fashion accessories, health & beauty, home, impulse retailing, internationalisation, jewellery, multi-category, new retail, omni-channel retailing, packaging, Pinterest Gallery, retail, retail brand heritage, retail organisations, retail strategy, sales promotions & events, space management, space planning, store experience, store layout, store operations, store theatre, telling product stories, visual merchandisingAs they say, this is a delightfully different store! The brand paints a picture of two sisters, Anna & Clara, who wanted to bring creativity, aesthetics and joy to everyone through their products, opening their first store in the Danish city of Aarhus in 1973. They are now present in 16 countries with over 300…
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Why being a ‘Digital-first’ retailer teaches us to be brave but not irresponsible.
in analytics, assortment structure planning, disruptive retail, new retail, omni-channel retailing, retail, retail businesses, retail management, retail organisations, space management, space planning, store operations, store operations audits, store operations compliance, supply-chains, visual merchandising operations, VManalytics, website excellenceOur favourite discussion from the bespoke workshop: How to think & act like a ‘Digital-First Retailer!’ Learn how to be precise, quick, brave and successful Digital-first businesses take actions with precise data. This minimises risk. They monitor the result of actions with more analysis and assessments. There is no such thing as a wrong action,…
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Before you look for ‘Shop Design Magic’ try some ‘Tender Loving Care’
in branding & visual communication, customer experience, disruptive retail, meaning in the retail madness, retail, shop of the future, space management, space planning, store experience, store layout, store operations, store operations audits, store operations compliance, visual merchandising, visual merchandising operations, vm compliance, vm operationsOur favourite discussion from the bespoke workshop: How to develop your ‘Shop of the Future’ The 10 steps to commercial success Don’t expect customers to love your shops if you don’t love them yourselves. Are your shops dirty and untidy, with broken lightbulbs? You wouldn’t leave your houses like that if guests were coming round.…
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Zara Battersea: High visibility through hidden technologies
in assortment structure planning, customer experience, customer service, fashion accessories, fast fashion, footwear, home, internationalisation, kids fashion, ladies fashion, leisure & sport, menswear, omni-channel retailing, Pinterest Gallery, retail, retail businesses, retail management, retail organisations, shop of the future, space management, space planning, store experience, store layout, store operations, visual merchandisingThe lessons for us all: “It is one thing designing & buying the best product in the world, but another level when you can say with confidence where every piece of it is! We should all learn from Zara’s product passport investment, so we can ensure we sell all of what we produce. We make…
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Rituals: Lighting an intimate landscape Pinterest Board
in branding & visual communication, customer experience, customer-engagement, health & beauty, packaging, Pinterest Gallery, retail, retail strategy, shop of the future, space management, space planning, store experience, store layout, store theatre, telling product stories, visual merchandising, visual merchandising operations, windowsIt would seem that in a world where many commercial retailers have either forgotten, or are simple unaware, of the emotional power on customers, of outstanding shop design and stunning visual merchandising, that Rituals remains a shining light. For me, the show-stopper in their armory is lighting. That is why their store at Battersea is…
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Zara Battersea: High visibility Pinterest gallery
in assortment structure planning, branding & visual communication, customer experience, customer service, fashion accessories, fast fashion, home, internationalisation, kids fashion, ladies fashion, leisure & sport, menswear, omni-channel retailing, Pinterest Gallery, retail, retail businesses, retail strategy, shop of the future, space management, space planning, store experience, store layout, store operations, visual merchandising, windowsZara has taken the wraps off its latest flagship – a two-story, online-integrated space – housed in an arresting new building, which forms part of the ambitious regeneration of the Battersea Power Station complex, created by the celebrated architect Frank Gehry. The tech-driven store, which at 4,500sqm is Zara’s largest commercial space in the UK,…
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Retail Strategies: Defining a ‘Customer Focused Retail Proposition’
What we can learn: “The beauty of a new business is that the vision is everything. The horror of old businesses is that everything is visible!”
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