Category: space planning
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Why being a ‘Digital-first’ retailer teaches us to be brave but not irresponsible.
in analytics, assortment structure planning, disruptive retail, new retail, omni-channel retailing, retail, retail businesses, retail management, retail organisations, space management, space planning, store operations, store operations audits, store operations compliance, supply-chains, visual merchandising operations, VManalytics, website excellenceOur favourite discussion from the bespoke workshop: How to think & act like a ‘Digital-First Retailer!’ Learn how to be precise, quick, brave and successful Digital-first businesses take actions with precise data. This minimises risk. They monitor the result of actions with more analysis and assessments. There is no such thing as a wrong action,…
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Before you look for ‘Shop Design Magic’ try some ‘Tender Loving Care’
in branding & visual communication, customer experience, disruptive retail, meaning in the retail madness, retail, shop of the future, space management, space planning, store experience, store layout, store operations, store operations audits, store operations compliance, visual merchandising, visual merchandising operations, vm compliance, vm operationsOur favourite discussion from the bespoke workshop: How to develop your ‘Shop of the Future’ The 10 steps to commercial success Don’t expect customers to love your shops if you don’t love them yourselves. Are your shops dirty and untidy, with broken lightbulbs? You wouldn’t leave your houses like that if guests were coming round.…
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Zara Battersea: High visibility through hidden technologies
in assortment structure planning, customer experience, customer service, fashion accessories, fast fashion, footwear, home, internationalisation, kids fashion, ladies fashion, leisure & sport, menswear, omni-channel retailing, Pinterest Gallery, retail, retail businesses, retail management, retail organisations, shop of the future, space management, space planning, store experience, store layout, store operations, visual merchandisingThe lessons for us all: “It is one thing designing & buying the best product in the world, but another level when you can say with confidence where every piece of it is! We should all learn from Zara’s product passport investment, so we can ensure we sell all of what we produce. We make…
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Zara Battersea: High visibility Pinterest gallery
in assortment structure planning, branding & visual communication, customer experience, customer service, fashion accessories, fast fashion, home, internationalisation, kids fashion, ladies fashion, leisure & sport, menswear, omni-channel retailing, Pinterest Gallery, retail, retail businesses, retail strategy, shop of the future, space management, space planning, store experience, store layout, store operations, visual merchandising, windowsZara has taken the wraps off its latest flagship – a two-story, online-integrated space – housed in an arresting new building, which forms part of the ambitious regeneration of the Battersea Power Station complex, created by the celebrated architect Frank Gehry. The tech-driven store, which at 4,500sqm is Zara’s largest commercial space in the UK,…
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Retail Strategies: Defining a ‘Customer Focused Retail Proposition’
What we can learn: “The beauty of a new business is that the vision is everything. The horror of old businesses is that everything is visible!”
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A Soliloquy to Visual Merchandisers and the beauty they bring to today’s ‘Shops of the Future!’
in accessories, assortment structure planning, branding & visual communication, customer experience, fast fashion, ladies fashion, luxury, menswear, retail businesses, retail management, retail organisations, retail strategy, shop of the future, space planning, store experience, store layout, store theatre, telling product stories, visual merchandising, visual merchandising operations, windowsVisual Merchandising, like any other function within a retail business is having to adapt in response to the paradigm shifts that are occurring in the retail industry. Those changes are becoming a revolution, not an evolution. What began with globalised supply chains, fast fashion, the advent of ecommerce, pureplay retail, has accelerated into social and…
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Marks & Spencer looking good, by making ‘Less look commercially attractive!’
in assortment structure planning, customer experience, fashion accessories, food & drink, high street planning, home, kids fashion, ladies fashion, location strategy, meaning in the retail madness, multi-category, omni-channel retailing, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, shop of the future, space management, space planning, store experience, store layout, store theatre, town centre planningMarks & Spencer continues to impress with its sales figures and market share across fashion and home, as well as the more predictable food category. And whilst few would argue that they have the most exciting shops on the high street, the ambitious and highly successful store regeneration program is already reaping rewards, and putting…
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TK Maxx. Using Visual Merchandising to make every customer’s visit into their luckiest day!
in accessories, assortment structure planning, customer experience, disruptive retail, fashion accessories, footwear, health & beauty, kids fashion, ladies fashion, meaning in the retail madness, menswear, multi-category, retail, retail businesses, retail management, retail strategy, space management, space planning, store experience, store layout, store operations, value retailing, visual merchandising, visual merchandising operations, vm compliance, vm operationsThe best brands make extraordinary things very simple. And the clever use of visual merchandising does not need to be complex or sophisticated to define a brand and create unique experiences. I was involved in the research for the Channel 5 documentary about TK Maxx. The interview with one of the producers made me distill…
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In today’s ‘Shop of the Future’ do you spread visual merchandising more thinly or indulge in its richness?
in branding & visual communication, brave-words, customer experience, customer service, customer-engagement, disruptive retail, fashion accessories, fast fashion, ladies fashion, meaning in the retail madness, menswear, new retail, omni-channel retailing, retail, retail businesses, retail management, retail organisations, shop of the future, space management, space planning, store experience, store layout, technology & electrical, visual merchandising, visual merchandising operations, vm operations, windowsVisual Merchandising, like any other function within a retail business is having to adapt in response to the paradigm shifts that are occurring in the industry. Those changes are becoming a revolution, not an evolution. What began with globalised supply chains, fast fashion, the advent of ecommerce, pureplay retail, has accelerated into social and rich…
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The Age of the Retail Creatives is upon us. “12 questions that will shape your visual merchandising career!”
in branding & visual communication, customer experience, customer service, customer-engagement, disruptive retail, fast fashion, ladies fashion, luxury, meaning in the retail madness, menswear, new retail, omni-channel retailing, personalisation, retail, retail brand heritage, retail businesses, retail management, retail organisations, retail strategy, sales promotions & events, space management, space planning, store experience, store layout, store operations, store theatre, telling product stories, visual merchandising, visual merchandising operations, vm compliance, vm operations, VM Selling Toolkit, windowsIt will be my great pleasure to speak at the International Display Conference this week. The 2-day event in Dublin, promises to bring together some of the brightest lights in the visual merchandising industry from all corners of the world. My subject?“12 questions that will shape your visual merchandising career!” I have been presenting on…
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