Tag: click & collect
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How Much of your Retail Space should be Allocated to your Staff?
Retail professionals are under extreme pressure to deliver what they always have, but now in a retail landscape that is being transformed by changing customer behaviour and a migration of retail sales to e-commerce, questions that have never had to be faced before are now becoming uncomfortably relevant… I have witnessed some unseemly “scraps”…
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Click & collect concerns
in brave-wordsFirst, we were concerned about home delivery reliability, and now we are worried over click & collect efficiency. Is the promise simply bigger than the delivery of it?
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