Our work with retail companies has spanned a wide variety of strategic and operational projects, including back-end product development to front-end customer experience, and most things in-between. Our role has always been to introduce ‘new’ retail thinking and processes, so improving both the financial performance KPIs, and the human experiences of retail businesses. of course, this has never been as important, as it is now.
It has been my great pleasure to have worked across the world of retail from Europe and Asia to South America and the US, which has confirmed my view that retail people and customers are all ‘cut from the same cloth,’ yet are as diverse and wonderfully individual as the list of people I have worked with suggests.
If you don’t require external help, that’s great. I’m happy to help you come to that conclusion through an informal discussion. If we decide together that you could do with a hand, be assured that our assistance will be appropriate, workable, collaborative, affordable and achieve the goals you require.
It’s been my pleasure to have worked with a wide variety of retailers and brands. I’m happy to say that when I occasionally bump into any one of the people I’ve worked with, then we are genuinely still very much on speaking terms.
So, if you want to start the ball rolling, please get in touch.