The Daily Post:- 13th June “Knowing the qualitative retail reality of your town centre” I’ve walked on both sides of the retail High Street this week. On the one side I’ve been listening once again, as I’m sure you-
One of the pleasures of shopping in the physical world is the joy of discovery. However it’s not often that you stumble upon a completely new concept store in central London, especially not a 1,500 sqm one. Welcome to “The-
The Morning Post:- 4th June “The Golden Age of Retail Personalisation: 100 years ago?” Lest we get ahead of ourselves and think that we have invented the retail wheel through our technological mastery its worth reflecting that certainly up until-
Online & offline, the biggest challenge for historic retailers is to remain relevant and attractive to their customers. That will ultimately dictate the online sales potential and physical store numbers that will be viable for a business. Do you remember-
Which should come first, the chicken or the egg? How long will the chicken stay for, where will she go, and how many eggs will be in her basket? The answers to customer experience analytics still seem tantalisingly out-
Still my retail highlight of the year for many reasons was to see the opening of the new John Lewis at the Westfield London extension. But whilst the popular headlines latched onto the innovative and original idea to train the-
The Daily Post:- 23rd May “Selling other peoples’ Stuff! The end of generic retailers? So what are the common threads amongst many of the retailers suffering in the current market climate? They’re certainly well publicized. Of course there are the-
The Morning Post:- 22nd May “Spoil you Staff with Space!” and “Your Space with Staff!” Many discussions I have been having recently on allocating space within stores. The whole model is changing from those large product areas, static stockrooms, over-spaced-
Retail professionals are under extreme pressure to deliver what they always have, but now in a retail landscape that is being transformed by changing customer behaviour and a migration of retail sales to e-commerce, questions that have never had to-
The Evening Post:- 16th May “Zara on the March: A Relentless Refreshment” I thought I’d share these Zara facts with everyone, not that its a retailer that particularly needs the publicity. The fact is that in the past it would-