{"id":796,"date":"2014-04-24T15:59:55","date_gmt":"2014-04-24T14:59:55","guid":{"rendered":"https:\/\/vmunleashed.com\/?p=796"},"modified":"2024-10-22T15:01:38","modified_gmt":"2024-10-22T14:01:38","slug":"the-delight-not-the-devil-is-in-the-detail","status":"publish","type":"post","link":"https:\/\/vmunleashed.com\/retailmeaning\/the-delight-not-the-devil-is-in-the-detail\/","title":{"rendered":"The delight, not the devil, is in the detail&#8230;"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p><strong>One man&#8217;s meat is another man&#8217;s poison&#8230;or to be more accurate, &#8220;a customers delight is the buyer&#8217;s devil&#8221;<\/strong><\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<p>Complex is not a large enough adjective to describe the process of planning, designing and buying an assortment. We no longer live in a world of &#8220;selling average products to average customers&#8221; but in a competitive market place with a discerning customer who explores the value of every purchase.<\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<p>Identifying firstly, and then delivering, the added-value for a customer is the Midas touch which ultimately creates assortment which sells or products which stagnate.<\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<p>Whilst there are always emotional intangibles which may ultimately dictate whether individual products remain good sellers or transcend into best sellers, there is more than a passing logic in the definition and designing of product attributes that give every buyer the opportunity to create a commercial assortment.<\/p>\n\n\n\n<p><br>&#8220;Added-Value Drivers&#8221; differ by product department and category and individual range, but rarely change for that range unless a new technology or functionality appears in the market. The more valuable commodity is the &#8220;added-value hierarchy&#8221; which not only specifies those individual product attributes that mean so much to a customer but also prioritizes their worth, and their role in &#8220;reeling&#8221; in the customer to love and purchase products.<\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<p>For example, no amount of exquisite detail on a dress will win over a customer if the overall shape is unflattering, the colour objectionable and the sleeve length indeterminable. <\/p>\n\n\n\n<p><br>Similarly a storage box in wonderful ratten, or practical plastic will not stimulate a purchase if the size is useless &#8211; the dimensions of half a book dictating a perpetual and annoying waste of space.<\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<p>The key to commercial assortment, and pricing for profit, is identifying and prioritising &#8220;added-value drivers&#8221; and then adding the seasonal, emotional intangibles to create the irresistible product, with value for both retailer and customer.<\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<p><strong>Easier said than done, but at least addressing product issues in the correct order, with a pragmatic viewpoint based on historical sales experience is not a bad starting point.<\/strong><\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One man&#8217;s meat is another man&#8217;s poison&#8230;or to be more accurate, &#8220;a customers delight is the buyer&#8217;s devil&#8221; Complex is not a large enough adjective to describe the process of planning, designing and buying an assortment. We no longer live in a world of &#8220;selling average products to average customers&#8221; but in a competitive market [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":24540,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[13,4],"tags":[],"class_list":["post-796","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-assortment-structure-planning","category-brave-words"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/vmunleashed.com\/wp-content\/uploads\/2014\/04\/delight-in-the-detail.png","_links":{"self":[{"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/posts\/796","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/comments?post=796"}],"version-history":[{"count":4,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/posts\/796\/revisions"}],"predecessor-version":[{"id":24541,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/posts\/796\/revisions\/24541"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/media\/24540"}],"wp:attachment":[{"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/media?parent=796"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/categories?post=796"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/tags?post=796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}