{"id":5236,"date":"2021-08-03T11:12:59","date_gmt":"2021-08-03T10:12:59","guid":{"rendered":"https:\/\/vmunleashed.com\/?page_id=5236"},"modified":"2024-11-05T13:02:31","modified_gmt":"2024-11-05T13:02:31","slug":"retail-workshops","status":"publish","type":"page","link":"https:\/\/vmunleashed.com\/retailmeaning\/the-school-of-retail-learning\/retail-workshops\/","title":{"rendered":"Bespoke Workshops"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light wp-duotone-unset-1\" style=\"min-height:355px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-3-background-color has-background-dim-60 has-background-dim\"><\/span><video class=\"wp-block-cover__video-background intrinsic-ignore\" autoplay muted loop playsinline src=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/friends-conversing-at-dining-table-SBV-311115354-HD-1.mp4\" data-object-fit=\"cover\"><\/video><div class=\"wp-block-cover__inner-container is-layout-flow wp-container-core-cover-is-layout-043e5d72 wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center alignwide has-white-color has-text-color has-base-color has-link-color wp-elements-077798d3dac4aabfaa41f0d091e91918 wp-block-paragraph\" style=\"font-size:clamp(33.419px, 2.089rem + ((1vw - 3.2px) * 3.021), 60px);font-style:normal;font-weight:800;line-height:1.2\">Bespoke workshops<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-base-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-b1f3f1bf9090c1575d54d2434c7c7a2c wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">&#8216;We stimulate important &amp; interactive discussions on the essential issues facing your business.<\/p>\n\n\n\n<p class=\"has-text-align-center has-base-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-5582d70d2b0b3d9adce7597bc6e9738d wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">We deliver workshops to be a catalyst for meaningful change.&#8217;<\/p>\n\n\n\n<p class=\"has-text-align-center has-contrast-2-color has-text-color has-link-color has-body-font-family has-medium-font-size wp-elements-15462c997578dea3cfc1b05c26a34d53 wp-block-paragraph\" style=\"font-style:italic;font-weight:500\">Tim Radley &#8211; founder RETAILMEANING<br><\/p>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/the-school-of-retail-learning\/free-workshop-activity-downloads\/\">download our <strong>free<\/strong> workshop exercises<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-04822461 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b15a532f wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignfull has-contrast-3-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-b1b48ae1 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7639f05c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top has-global-padding is-layout-constrained wp-container-core-column-is-layout-bc757ebe wp-block-column-is-layout-constrained\" style=\"padding-right:0;padding-left:0;flex-basis:50%\">\n<h2 class=\"wp-block-heading has-text-align-left has-heading-font-family has-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--10);margin-right:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--10);margin-left:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40);font-style:normal;font-weight:600;line-height:1.4\">When was the last time you had your most influential, innovative and knowledgeable colleagues together in the same room?<\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-large-font-size wp-block-paragraph\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--40);padding-bottom:0;padding-left:var(--wp--preset--spacing--40);font-style:normal;font-weight:300\">We deliver workshops to be a catalyst for meaningful change.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-large-font-size wp-block-paragraph\" style=\"padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40);font-style:normal;font-weight:300\">We create and manage the content, scheduling, and exercises to ensure you get the most valuable outputs possible.<\/p>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full is-resized has-custom-border is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"671\" height=\"459\" data-attachment-id=\"13030\" data-permalink=\"https:\/\/vmunleashed.com\/retailmeaning\/?attachment_id=13030\" data-orig-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/interactive-retail-workshops.png\" data-orig-size=\"671,459\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"interactive-retail-workshops\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/interactive-retail-workshops-439x300.png\" data-large-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/interactive-retail-workshops.png\" src=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/interactive-retail-workshops.png\" alt=\"\" class=\"wp-image-13030\" style=\"border-style:none;border-width:0px;aspect-ratio:1.3333333333333333;object-fit:cover;width:551px;height:auto\" srcset=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/interactive-retail-workshops.png 671w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/interactive-retail-workshops-439x300.png 439w\" sizes=\"auto, (max-width: 671px) 100vw, 671px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-f5772742 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5338ea03 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-heading-font-family has-large-font-size wp-block-paragraph\" style=\"line-height:1.2\"><strong>A summary of our clients&#8217; favourite workshops.<\/strong><\/p>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-large-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">The key to delivering bespoke workshops is to research and customise beforehand, and to listen, adapt and personalise during.<\/p>\n\n\n\n<div style=\"height:43px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-base-2-color has-contrast-2-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us about organising a bespoke workshop<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top has-base-2-background-color has-background is-layout-flow wp-container-core-column-is-layout-2006fa69 wp-block-column-is-layout-flow\" style=\"flex-basis:700px\" id=\"workshopsummary\">\n<div class=\"wp-block-group has-medium-font-size is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-9c302134 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:var(--wp--preset--spacing--10);padding-top:var(--wp--preset--spacing--10);padding-right:0;padding-bottom:var(--wp--preset--spacing--10);padding-left:0;line-height:1.8\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-04822461 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group wp-container-content-40519ab6 has-global-padding is-layout-constrained wp-container-core-group-is-layout-1ebe1814 wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-6e2a0cc649ad0627f09ba97e69e69dd6 wp-block-paragraph\" style=\"font-style:normal;font-weight:400;line-height:1.5\"><a href=\"https:\/\/vmunleashed.com\/the-school-of-retail-learning\/retail-workshops\/#tenderlovingcare\" data-type=\"page\" data-id=\"5236\">How to develop your &#8216;Shop of the Future&#8217;<\/a><br>&#8211; The 10 steps to commercial success (2 days)<\/p>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-d37fed0454ad8db4eab32d91c22bc2a4 wp-block-paragraph\" style=\"font-style:normal;font-weight:400\"><a href=\"#customerexperience\">How to build amazing &#8216;Customer Experiences &amp; Relationships&#8217;<\/a><br>&#8211; From basic to advanced &amp; ultimate relationships (1\/2 days)<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-c374c36ca03b9bc4346a7d96c4b23e5e wp-block-paragraph\" style=\"font-style:normal;font-weight:400\"><a href=\"#skillset\">How to develop best practice &#8216;Retail Business Skills&#8217; for today<\/a><br>&#8211; Learning &amp; adopting from old &amp; new retail (1\/2 days)<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-ab4c455770f27724cf728c5708297b25 wp-block-paragraph\" style=\"font-style:normal;font-weight:400\"><a href=\"#customercommunities\">How to create and manage your &#8216;Customer Communities&#8217;<\/a><br>&#8211; Building shops &amp; connections in physical communities (2 days)<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-223778d8030e4c2ad8b856ce7d3667f6 wp-block-paragraph\" style=\"font-style:normal;font-weight:400\"><a href=\"#proposition\">How to build a distinct commercial &#8216;Customer Proposition&#8217;<\/a><br>&#8211; Create your vision, assortment, services &amp; dynamics (2 days)<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-4ad071892bdfbaca2309b2c45435de83 wp-block-paragraph\" style=\"font-style:normal;font-weight:400\"><a href=\"#customercentric\">How to develop a &#8216;Customer-Centric&#8217; organisation<br><\/a>&#8211; Evolve &amp; integrate customer &amp; data-centricity functions (1\/2 day)<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-1063985aff0bd30bb91dda7008ae7b68 wp-block-paragraph\" style=\"font-style:normal;font-weight:400\"><a href=\"#digitalfirst\">How to think &amp; act like a &#8216;Digital-First Retailer!&#8217;<\/a><br>&#8211; Learn how to be precise, quick, brave and successful (2 days)<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-63c68176f8412b6b63596525639424a5 wp-block-paragraph\" style=\"font-style:normal;font-weight:400\"><a href=\"#retailhubcommunities\">How to build an &#8216;Employee Community&#8217; in your shops<\/a><br>&#8211; Let shopkeepers &#8216;own&#8217; their shops and their futures (2 days)<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-cf16cc87eb550a53bac333a4a42e5abd wp-block-paragraph\" style=\"font-style:normal;font-weight:400\"><a href=\"#agileenergetic\">How to become an &#8216;Agile &amp; Energetic Retailer&#8217;<\/a><br>&#8211; Create a culture of evolving, enriching &amp; expanding  (1 day)<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div style=\"height:52px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-base-2-background-color has-background has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-6a5c65f0 wp-block-group-is-layout-constrained\" style=\"border-radius:0px;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--50)\">\n<div style=\"height:1rem;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-heading-font-family has-x-large-font-size wp-block-paragraph\" style=\"font-style:italic;font-weight:800;line-height:1.2\"><strong><strong>FREE<\/strong> Workshop Activity Downloads<\/strong><\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:500\">\u2018We stimulate important &amp; interactive discussions on the essential issues facing your business.<\/p>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:500\">We deliver workshops to be a catalyst for meaningful change.\u2019<\/p>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Tim Radley \u2013 founder RETAILMEANING<\/p>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:600\">We have created and delivered a variety of off-the-shelf and bespoke retail workshops.<br>And we&#8217;ve made available for you to download FREE, a selection of activity sheets from those workshops.<\/p>\n\n\n\n<div style=\"height:24px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:800\"><strong><strong>Sign up with your name and email to download<\/strong><\/strong> <strong><strong>your<\/strong><\/strong><br>FREE Workshop Activity sheets<\/p>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-0aa01211 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link has-base-color has-contrast-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/3c935303.sibforms.com\/serve\/MUIFAJBr0DwWLPj556C_IIhM8LXcrQP8g-Y1xsjJUp1vDTpYKCV8TCgtUGagOq7AYZ2iE6oPe_9IyFNn-ZVVJ8pg8wDDTqGGAdOsD23mgQWVfnV_A6aETtTlZW9guXnHX8ZyqbI72haqrJuQNA6z__PocQW7iOKQnEqJUATEoRyX8n2O0nvPzGlYxV5ndyAoCyWGVtFcFZf3MPwM\" target=\"_blank\" rel=\"noreferrer noopener\">DOWNLOAD<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:43px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\">Workshop activity sheets currently available&#8230;<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"277\" data-attachment-id=\"25183\" data-permalink=\"https:\/\/vmunleashed.com\/retailmeaning\/?attachment_id=25183\" data-orig-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01.png\" data-orig-size=\"3684,998\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"RETAILMEANING-workshop-icon-01\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-470x127.png\" data-large-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-1024x277.png\" src=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-1024x277.png\" alt=\"\" class=\"wp-image-25183\" srcset=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-1024x277.png 1024w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-470x127.png 470w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-768x208.png 768w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-1536x416.png 1536w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-2048x555.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:30px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"277\" data-attachment-id=\"25193\" data-permalink=\"https:\/\/vmunleashed.com\/retailmeaning\/?attachment_id=25193\" data-orig-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02.png\" data-orig-size=\"3684,998\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"RETAILMEANING-workshop-icon-02\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-470x127.png\" data-large-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-1024x277.png\" src=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-1024x277.png\" alt=\"\" class=\"wp-image-25193\" srcset=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-1024x277.png 1024w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-470x127.png 470w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-768x208.png 768w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-1536x416.png 1536w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-2048x555.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:30px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"276\" data-attachment-id=\"25196\" data-permalink=\"https:\/\/vmunleashed.com\/retailmeaning\/?attachment_id=25196\" data-orig-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03.png\" data-orig-size=\"3707,1000\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"RETAILMEANING-workshop-icon-03\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-470x127.png\" data-large-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-1024x276.png\" src=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-1024x276.png\" alt=\"\" class=\"wp-image-25196\" srcset=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-1024x276.png 1024w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-470x127.png 470w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-768x207.png 768w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-1536x414.png 1536w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-2048x552.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:55px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:52px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-2-color has-base-2-background-color has-text-color has-background has-link-color wp-elements-7ccbcc088858fc670e66369a8978e780 has-global-padding is-layout-constrained wp-container-core-group-is-layout-829af22e wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--50)\">\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-054bd69c wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-text-align-center has-contrast-2-color has-text-color has-link-color has-large-font-size wp-elements-ef258c38bfae7a260e75d125ccee1fe8\" style=\"font-style:italic;font-weight:700;line-height:1.2\">Work is not all about plaudits, but it is nice when people want to say thank you.<\/h2>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-5b458551 wp-block-columns-is-layout-flex\" style=\"border-radius:75px;padding-right:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-contrast-2-color has-contrast-3-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-8b3edc7f42ae8d222238bd7cdc057b8e wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">&#8220;<span class=\"has-inline-color has-black-color\">&#8216;I&#8217;ve been doing this job for 25 years, and today I learnt more new things than I ever thought possible.&#8217;<\/span>&#8220;<\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-1b7f0b16 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\"><strong>John<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-d580a5ecbca20bf97f1f7788cb046f33 wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Retail Director, Boots Retail <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-contrast-3-background-color has-background has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">&#8220;<span class=\"has-inline-color has-black-color\">Tim Radley can add \u201cskilled reader of rooms\u201d to his list of accolades. While his presentation was focused on global trends and the unpicking of these to suit a specialist sector like ours, he deftly turned these predictions and forecasts around,&nbsp;and on their heads, to acknowledge that the answers were in the room with us all along.<\/span>.&#8221;<\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-beafd45e wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\"><strong>Alan.<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Health Stores, Ireland<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-contrast-3-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-contrast-color has-contrast-3-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-0bb6eb015ca4c4ced37a10cc08896bdc wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">&#8220;Every now and then you come across an individual who gives their time unselfishly to support and encourage others. In this case its&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/ACoAAAV-hNEBMp2GXFSNkoBs8rju5uc9mNI3pOs\">Tim Radley<\/a>, retail expert, author and consultant, who today, at the Retail Institute&#8217;s Future of the Retail Experience event at the Corn Exchange gave a very insightful talk, and then took time to meet our&nbsp;students, to discuss their experience ideas. Thankyou Tim!<\/p>\n\n\n\n<div class=\"wp-block-group has-base-2-background-color has-background is-vertical is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-beafd45e wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\"><strong>Esther<\/strong><br>Leeds Beckett University<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-contrast-color has-contrast-3-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-d85358e538cf4f47944fe176a6631f45 wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">&#8220;I really enjoyed your presentations and could have listened to you talk for hours.&#8221;<\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-1b7f0b16 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\"><strong>Liam<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Regional Manager, M&amp;S.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-css-opacity has-cyan-bluish-gray-background-color has-background is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-base-color has-contrast-3-background-color has-text-color has-background has-link-color has-x-large-font-size wp-elements-a14cdf3e57233ccbbcf756d9874dfdf6\" style=\"font-style:normal;font-weight:700;line-height:1.4\">Here are some of our clients&#8217; favourite workshop discussions&#8230;<\/h2>\n\n\n\n<div class=\"wp-block-group alignfull has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-9ec6a98b wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-49209cf7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-3\" id=\"tenderlovingcare\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-13126 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/retail-hub-scaled.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-medium-font-size wp-elements-85ba49aea7ba50525d4bb9bf928d047f wp-block-paragraph\" style=\"font-style:normal;font-weight:400;line-height:1.2\">How to develop your \u2018Shop of the Future\u2019<\/p>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-medium-font-size wp-elements-88f312ad87f51dd270e5bdf149464da3 wp-block-paragraph\" style=\"font-style:normal;font-weight:300;line-height:1.2\">\u2013 The 10 steps to commercial success (2 days)<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-2b5fb96f49d37414b14c9d84c18b31c3 wp-block-paragraph\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Before you look for &#8216;Shop Design Magic&#8217; try some &#8216;Tender Loving Care&#8217;<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Don\u2019t expect customers to love your shops if you don\u2019t love them yourselves. Are your shops dirty and untidy, with broken lightbulbs? You wouldn\u2019t leave your houses like that if guests were coming round. Especially guests who were potentially going to give you money. So, as a priority keep your shops clean and tidy. <\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Prioritise a minimum standards, \u2018zero tolerance\u2019 approach to your shop estate and for every shop that you have.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Care for your customer, care for your products. So never run out of stock. Keep your shelves full, and make sure all your best sellers are on display, and not in the stockroom.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Ensure that your shop is appropriate and relevant for your customer demographic. Just as much as I am an advocate of visual merchandising, only put in the level that is required for your customer.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">If they love beauty and have the time to admire it, then make your shop beautiful. If they don\u2019t, then don\u2019t waste money and effort on something which at the best will be invisible, and at worst irritating. If they don\u2019t want beauty, give them efficiency, order and clarity, with the cleanliness thrown in for nothing.<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285 wp-block-paragraph\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-3-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-9ec6a98b wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-49209cf7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-4\" id=\"customerexperience\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-13142 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/customerexperience.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-802ada3876dc90f33ce74266d9902a96 wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">How to build amazing \u2018Customer Experiences &amp; Relationships\u2019<\/p>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-0a6cb80a6bdb501f094832dcd3123409 wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">\u2013 From basic to advanced &amp; ultimate relationships (1\/2 days)<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:italic;font-weight:200\">our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-7254de122e65c6eec22d2946a71dec45 wp-block-paragraph\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Why a &#8216;Good Customer Experience&#8217; is simply not allowing your customer to fail!<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">We should never forget the fundamental buying process. The role of a retailer is to bring together the customer and a product. <\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">If a customer enters a shoe shop to buy a pair of size 5 black shoes, it is essential that they leave with a pair of size 5 black shoes. You are a shoe shop.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">It is acceptable that a suitable shoe is ordered which will be delivered to the customer\u2019s home, or to the shop for collection the next day. It is also acceptable that the service team apologises for not having an appropriate black shoe and directs the customer to a nearby competitor who has.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">In all eventualities, the customer did not fail. The retailer did not fail either. It made no sale on one occasion, but it enhanced its reputation with the customer who will make purchases there in the future.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Successful retail connection is more than just selling a product. Retailers can be so much more than what they sell, and the customer now expects them to be so much more.<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285 wp-block-paragraph\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-9ec6a98b wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-49209cf7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-5\" id=\"skillset\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-13243 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/retail-evolution-curve-06.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">How to develop best practice \u2018Retail Business Skills\u2019 for today<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">\u2013 Learning &amp; adopting from old &amp; new retail (1\/2 days)<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-3e2e6eebb17cfb358cce8758082c9142 wp-block-paragraph\" style=\"font-style:normal;font-weight:700;line-height:1.2\">What skills do you need to learn from &#8216;Old Retailing&#8217; and adopt from &#8216;New Retailing?&#8217;<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">In today\u2019s \u2018saturated markets\u2019 existing and new retailers must demonstrate \u2018best practice\u2019 across an increasingly wide variety of retail functions to deliver what the customer now perceives as essential to them.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">The specific retail functions required will depend on the brand positioning, product sector and channel strategy. But for most retail businesses \u2018best practice\u2019 is required across a number of common retail functions and strategic areas.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Many of these functions such as buying &amp; merchandising hail from the earliest days of mass market retailing and have evolved and developed through every age. It is fair to say that every original retail function born in the age of discovery, went through significant transformations during the Age of Learning.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">These are being married together with completely new but important functions born mainly from the opportunities of technology in both the front and back-end of business.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Significantly, the route to delivering \u2018best practice\u2019 is very different depending on whether you are a new brand, or an existing well-established one.<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285 wp-block-paragraph\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-3-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-9ec6a98b wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-49209cf7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-6\" id=\"customercommunities\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-12900 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/personal-destination-scaled.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">How to create and manage your \u2018Customer Communities\u2019<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">\u2013 Building shops &amp; connections in physical communities (2 days)<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-5ce6c9bfed10e5509f907f197fdc9514 wp-block-paragraph\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Why building customer communities requires becoming a &#8216;Personal Destination Retailer.&#8217;<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Personal destination businesses will encapsulate the local community economy, participating and stimulating in its vibrancy and commercial success. Their involvement will be across five major areas &#8211; Commercial, Social, Environment, Leisure &amp; Community.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">The focus will depend on the specific values and vision of any brand but there is plenty of opportunity for any retailer, supplier, and business to be local.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Community and social involvement probably has the most direct impact on the potential customer base. Personal interaction outside the shop will likely lead to commercial interaction within the shop.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Retailers can involve themselves in local schools and colleges with a philanthropic perspective. They can also involve themselves with a variety of fun leisure activities from local pub teams to collaborations with gyms and sports centres.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Social initiatives can bring life to a town through permanently effecting the fabric and wellbeing of a location, adding sparkle at Christmas and colour in Springtime<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285 wp-block-paragraph\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-9ec6a98b wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-49209cf7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-7\" id=\"proposition\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-12877 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/proposition-scaled.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">How to build a distinct commercial \u2018Customer Proposition\u2019<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">\u2013 Create your vision, assortment, services &amp; dynamics (2 days)<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:11px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-aa2a2fda8dca94627707681dd67dd76f wp-block-paragraph\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Why you need to turn your business into a &#8216;Customer Focused Retail Proposition.&#8217;<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">The customer used to buy products. Then they bought brands. Today, it is the proposition that the customer buys, and it is what they buy into.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">The proposition is the \u2018complete package\u2019 that the customer experiences with a retailer. It is a combination of products and services, and is delivered as a physical retail shop, a pureplay digital site or any combination of channels, touchpoints and media. It is more emotional that just a product. But more functional than just a brand image.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">A good retail proposition is built and managed in 5 stages: Vision, Assortment, Services &amp; Dynamics.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">The completed Brand Proposition requires constant attention and management. It requires a team with the right skills, expertise and passion for the vision through all its customer focused activities. It requires an appropriate organisational structure, and functional buying and operational processes to enable the team to deliver the reality of the vision.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285 wp-block-paragraph\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-3-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-9ec6a98b wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-49209cf7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-8\" id=\"customercentric\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-13265 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/digital-first-scaled.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">How to develop a \u2018Customer-Centric\u2019 organisation<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">\u2013 Evolve &amp; integrate customer &amp; data-centricity functions (1\/2 day)<\/p>\n\n\n\n<div style=\"height:11px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-38147bdc8f4612adbbc68670ad7a7c71 wp-block-paragraph\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Why being &#8216;Customer-Centric&#8217; is now the only way to organise a retail business<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">The customer focused organisational structure not only puts the customer at the heart of the business, but also the workforce. It is people focused from top to bottom. It is beyond hierarchies. The only dominant party is the customer.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">The new wealth of customer and market data is used to guide the decision-making process throughout the business including the continual refreshment of the vision itself.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Departments are fully integrated because they are guided by the same customer intelligence inputs, and conclusions, and by the same principles and objectives.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">\u2022\u201cFind out what the customer wants\u201d<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">\u2022\u201cCreate &amp; deliver what the customer wants\u201d<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">\u2022\u201cPlan and manage what the customer wants\u201d<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">\u2022\u201cDeliver when and where the customer wants\u201d<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Those objectives bear little resemblance to those of the traditional buyer driven businesses.<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Building those essential customer connections and relationships begins with an organisational structure with the correct customer focused functions, in terms of both research and delivery.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285 wp-block-paragraph\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-9ec6a98b wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-49209cf7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-9\" id=\"digitalfirst\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-12587 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/retail-project-loops.png)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400\"><a href=\"https:\/\/vmunleashed.com\/the-school-of-retail-learning\/retail-workshops\/#digitalfirst\"><br><\/a>How to think &amp; act like a \u2018Digital-First Retailer!\u2019<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">\u2013 Learn how to be precise, quick, brave and successful (2 days)<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-3769e0d1e0385a8e4c027d2eff0ffaa7 wp-block-paragraph\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Why being a &#8216;Digital-first&#8217; retailer teaches us to be brave but not irresponsible.<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Digital-first businesses take actions with precise data. This minimises risk. They monitor the result of actions with more analysis and assessments. There is no such thing as a wrong action, just ones that sometimes don\u2019t work. Every action is a learning, and every action is primarily without risk if the repercussions are tempered by correct and rapid reactions.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Digital-led businesses operate processes that allow speed. They are not hampered by archaic organizational structures, or primeval protocols. To maximise opportunities and restrict the impact of mistakes they act quickly.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">We talk about replacing hierarchical organizational structures and linear processes. This is important as it physically removes many barriers to working in more fluid and intuitive ways. What it also does is to change the mind-set of those in the system.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">A digital-first mindset is ultimately the prerequisite for significant changes to a retail business. That change in mind-set cannot happen within the confines of a traditional hierarchy and with linear volume processes.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Pureplays are brave, but they are not stupid, because risk is countenanced by high-speed trials and quick responses<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285 wp-block-paragraph\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-3-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-9ec6a98b wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-49209cf7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-10\" id=\"retailhubcommunities\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-12946 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/spiral-scaled.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">How to build an \u2018Employee Community\u2019 in your shops<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">\u2013 Let shopkeepers \u2018own\u2019 their shops and their futures (2 days)<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:11px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-c55a67d2c6ffa691c39527119a8e7842 wp-block-paragraph\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Why career progression in physical shops is essential to creating an &#8216;Employee Community.&#8217;<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Career progression within the shop, or retail hub, should be meaningful and rewarding.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Meaningful in terms of having a real impact in all aspects of the retail hub from operational responsibilities, management duties, product assortment involvement, inputs into the running and the strategy of the shop, and a progression from building customer relationships into evolving and developing the community involvement of the shop.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Naturally, appropriate training will follow the career development at every stage. Local people with expertise and experience who can progress their skills and have career paths within the retail hub and remain local.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Career progression should not be just linear, about the present, a blinkered approach with no beginning or end. As shop colleagues progress, they should remain in touch with their experiences and the knowledge they have gained and be able to perceive clearly the path ahead of them by learning from those who have made the same journey. They should also have the opportunity to train those below them, on the same learning cycle they have previously experienced.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">The progression must be seasonal and annual, spiraling into new responsibilities, skill sets and ways to benefit the customer, the shop, and the wider business. Cyclical shop colleague progression, in tune with the dynamics of \u2018shop-life.\u2019<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285 wp-block-paragraph\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-9ec6a98b wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-49209cf7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-11\" id=\"agileenergetic\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-13283 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/irritatre.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">How to become an \u2018Agile &amp; Energetic Retailer\u2019<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">\u2013 Create a culture of evolving, enriching &amp; expanding (1 day)<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-b9734dcdbfbe77de6a4adc4966fa46f1 wp-block-paragraph\" style=\"font-style:normal;font-weight:700;line-height:1.2\">How to make your business successful by evolving, enriching and expanding your employees skill-sets.<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Dynamic retailers that constantly want to evolve, enrich, and expand have two huge benefits. Firstly, their strategy will make them competitive, ahead of the market, and commercially successful. Secondly, they will become and remain an attractive place to work for the right kind of people.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\"><strong>To evolve<\/strong>, teams should be continually trained in latest best practice, use of software solutions, and market &amp; customer analysis.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\"><strong>To enrich<\/strong>, teams should be exposed to latest technologies and innovation within their specialism, competitor innovations and future trends.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\"><strong>To expand<\/strong>, teams and individuals should always be given the opportunity to become a permanent part of any new initiatives and streams, ahead of external alternatives. They should be given all appropriate training.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">If managed correctly, change gives internal employees the opportunities to improve themselves, to experience new things and to embrace innovation. It allows them to interact with external best practice and to be promoted to new roles &amp; responsibilities. Innovative retailers also value curious and ambitious people and tend to reward them well.<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285 wp-block-paragraph\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-cover alignfull is-light has-parallax has-contrast-2-color has-text-color has-link-color wp-elements-483776bf5a43492930891f6d4dc4aa87 wp-duotone-37505d-ebebef-12\" style=\"min-height:350px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-base-2-background-color has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-12471 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/colourful-commuters-walking.png)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center alignwide has-white-color has-text-color has-contrast-2-color has-link-color wp-elements-977e66c91dc3ab37001da178c383283c wp-block-paragraph\" style=\"font-size:clamp(23.043px, 1.44rem + ((1vw - 3.2px) * 1.7), 38px);font-style:normal;font-weight:800\"><strong>Our client pledge<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-contrast-2-color has-text-color has-link-color has-large-font-size wp-elements-a42bab727c1d5d99be005e494a4bde0e wp-block-paragraph\" style=\"font-style:normal;font-weight:600\">To make every team member and colleague a \u2018better\u2019 retailer,<br>and to leave a permanent and positive legacy in every client business.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-4cf513088e1736785b77aa5ebdb7585b wp-block-paragraph\" style=\"font-style:normal;font-weight:700;text-transform:uppercase\"><strong>Let&#8217;s do something great together.<\/strong><\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-0aa01211 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">contact us to start the ball rolling.<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-04822461 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\"><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":7907,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-5236","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/pages\/5236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/comments?post=5236"}],"version-history":[{"count":105,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/pages\/5236\/revisions"}],"predecessor-version":[{"id":25577,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/pages\/5236\/revisions\/25577"}],"up":[{"embeddable":true,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/pages\/7907"}],"wp:attachment":[{"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/media?parent=5236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}