{"id":5236,"date":"2021-08-03T11:12:59","date_gmt":"2021-08-03T10:12:59","guid":{"rendered":"https:\/\/vmunleashed.com\/?page_id=5236"},"modified":"2024-11-05T13:02:31","modified_gmt":"2024-11-05T13:02:31","slug":"retail-workshops","status":"publish","type":"page","link":"https:\/\/vmunleashed.com\/retailmeaning\/the-school-of-retail-learning\/retail-workshops\/","title":{"rendered":"Bespoke Workshops"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light wp-duotone-unset-1\" style=\"min-height:355px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-3-background-color has-background-dim-60 has-background-dim\"><\/span><video class=\"wp-block-cover__video-background intrinsic-ignore\" autoplay muted loop playsinline src=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/friends-conversing-at-dining-table-SBV-311115354-HD-1.mp4\" data-object-fit=\"cover\"><\/video><div class=\"wp-block-cover__inner-container is-layout-flow wp-container-core-cover-is-layout-8a368f38 wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center alignwide has-white-color has-text-color has-base-color has-link-color wp-elements-077798d3dac4aabfaa41f0d091e91918\" style=\"font-size:clamp(33.419px, 2.089rem + ((1vw - 3.2px) * 3.021), 60px);font-style:normal;font-weight:800;line-height:1.2\">Bespoke workshops<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-base-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-b1f3f1bf9090c1575d54d2434c7c7a2c\" style=\"font-style:normal;font-weight:300\">&#8216;We stimulate important &amp; interactive discussions on the essential issues facing your business.<\/p>\n\n\n\n<p class=\"has-text-align-center has-base-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-5582d70d2b0b3d9adce7597bc6e9738d\" style=\"font-style:normal;font-weight:300\">We deliver workshops to be a catalyst for meaningful change.&#8217;<\/p>\n\n\n\n<p class=\"has-text-align-center has-contrast-2-color has-text-color has-link-color has-body-font-family has-medium-font-size wp-elements-15462c997578dea3cfc1b05c26a34d53\" style=\"font-style:italic;font-weight:500\">Tim Radley &#8211; founder RETAILMEANING<br><\/p>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/the-school-of-retail-learning\/free-workshop-activity-downloads\/\">download our <strong>free<\/strong> workshop exercises<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-cd6163fc wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignfull has-contrast-3-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-638a79ca wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-d0846407 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top has-global-padding is-layout-constrained wp-container-core-column-is-layout-7db9d80f wp-block-column-is-layout-constrained\" style=\"padding-right:0;padding-left:0;flex-basis:50%\">\n<h2 class=\"wp-block-heading has-text-align-left has-heading-font-family has-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--10);margin-right:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--10);margin-left:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40);font-style:normal;font-weight:600;line-height:1.4\">When was the last time you had your most influential, innovative and knowledgeable colleagues together in the same room?<\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-large-font-size\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--40);padding-bottom:0;padding-left:var(--wp--preset--spacing--40);font-style:normal;font-weight:300\">We deliver workshops to be a catalyst for meaningful change.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-large-font-size\" style=\"padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40);font-style:normal;font-weight:300\">We create and manage the content, scheduling, and exercises to ensure you get the most valuable outputs possible.<\/p>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full is-resized has-custom-border is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"671\" height=\"459\" data-attachment-id=\"13030\" data-permalink=\"https:\/\/vmunleashed.com\/retailmeaning\/?attachment_id=13030\" data-orig-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/interactive-retail-workshops.png\" data-orig-size=\"671,459\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"interactive-retail-workshops\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/interactive-retail-workshops-439x300.png\" data-large-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/interactive-retail-workshops.png\" src=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/interactive-retail-workshops.png\" alt=\"\" class=\"wp-image-13030\" style=\"border-style:none;border-width:0px;aspect-ratio:1.3333333333333333;object-fit:cover;width:551px;height:auto\" srcset=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/interactive-retail-workshops.png 671w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/interactive-retail-workshops-439x300.png 439w\" sizes=\"auto, (max-width: 671px) 100vw, 671px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-26a7d7e1 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f3a7ff92 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-heading-font-family has-large-font-size\" style=\"line-height:1.2\"><strong>A summary of our clients&#8217; favourite workshops.<\/strong><\/p>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-large-font-size\" style=\"font-style:normal;font-weight:400\">The key to delivering bespoke workshops is to research and customise beforehand, and to listen, adapt and personalise during.<\/p>\n\n\n\n<div style=\"height:43px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-base-2-color has-contrast-2-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us about organising a bespoke workshop<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top has-base-2-background-color has-background is-layout-flow wp-container-core-column-is-layout-c951c46d wp-block-column-is-layout-flow\" style=\"flex-basis:700px\" id=\"workshopsummary\">\n<div class=\"wp-block-group has-medium-font-size is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-b5b0c247 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:var(--wp--preset--spacing--10);padding-top:var(--wp--preset--spacing--10);padding-right:0;padding-bottom:var(--wp--preset--spacing--10);padding-left:0;line-height:1.8\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group wp-container-content-40519ab6 has-global-padding is-layout-constrained wp-container-core-group-is-layout-b13d32f8 wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-6e2a0cc649ad0627f09ba97e69e69dd6\" style=\"font-style:normal;font-weight:400;line-height:1.5\"><a href=\"https:\/\/vmunleashed.com\/the-school-of-retail-learning\/retail-workshops\/#tenderlovingcare\" data-type=\"page\" data-id=\"5236\">How to develop your &#8216;Shop of the Future&#8217;<\/a><br>&#8211; The 10 steps to commercial success (2 days)<\/p>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-d37fed0454ad8db4eab32d91c22bc2a4\" style=\"font-style:normal;font-weight:400\"><a href=\"#customerexperience\">How to build amazing &#8216;Customer Experiences &amp; Relationships&#8217;<\/a><br>&#8211; From basic to advanced &amp; ultimate relationships (1\/2 days)<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-c374c36ca03b9bc4346a7d96c4b23e5e\" style=\"font-style:normal;font-weight:400\"><a href=\"#skillset\">How to develop best practice &#8216;Retail Business Skills&#8217; for today<\/a><br>&#8211; Learning &amp; adopting from old &amp; new retail (1\/2 days)<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-ab4c455770f27724cf728c5708297b25\" style=\"font-style:normal;font-weight:400\"><a href=\"#customercommunities\">How to create and manage your &#8216;Customer Communities&#8217;<\/a><br>&#8211; Building shops &amp; connections in physical communities (2 days)<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-223778d8030e4c2ad8b856ce7d3667f6\" style=\"font-style:normal;font-weight:400\"><a href=\"#proposition\">How to build a distinct commercial &#8216;Customer Proposition&#8217;<\/a><br>&#8211; Create your vision, assortment, services &amp; dynamics (2 days)<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-4ad071892bdfbaca2309b2c45435de83\" style=\"font-style:normal;font-weight:400\"><a href=\"#customercentric\">How to develop a &#8216;Customer-Centric&#8217; organisation<br><\/a>&#8211; Evolve &amp; integrate customer &amp; data-centricity functions (1\/2 day)<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-1063985aff0bd30bb91dda7008ae7b68\" style=\"font-style:normal;font-weight:400\"><a href=\"#digitalfirst\">How to think &amp; act like a &#8216;Digital-First Retailer!&#8217;<\/a><br>&#8211; Learn how to be precise, quick, brave and successful (2 days)<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-63c68176f8412b6b63596525639424a5\" style=\"font-style:normal;font-weight:400\"><a href=\"#retailhubcommunities\">How to build an &#8216;Employee Community&#8217; in your shops<\/a><br>&#8211; Let shopkeepers &#8216;own&#8217; their shops and their futures (2 days)<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-3-color has-text-color has-link-color wp-elements-cf16cc87eb550a53bac333a4a42e5abd\" style=\"font-style:normal;font-weight:400\"><a href=\"#agileenergetic\">How to become an &#8216;Agile &amp; Energetic Retailer&#8217;<\/a><br>&#8211; Create a culture of evolving, enriching &amp; expanding  (1 day)<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:52px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-base-2-background-color has-background has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-d869fefd wp-block-group-is-layout-constrained\" style=\"border-radius:0px;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--50)\">\n<div style=\"height:1rem;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-heading-font-family has-x-large-font-size\" style=\"font-style:italic;font-weight:800;line-height:1.2\"><strong><strong>FREE<\/strong> Workshop Activity Downloads<\/strong><\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\" style=\"font-style:normal;font-weight:500\">\u2018We stimulate important &amp; interactive discussions on the essential issues facing your business.<\/p>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\" style=\"font-style:normal;font-weight:500\">We deliver workshops to be a catalyst for meaningful change.\u2019<\/p>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Tim Radley \u2013 founder RETAILMEANING<\/p>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\" style=\"font-style:normal;font-weight:600\">We have created and delivered a variety of off-the-shelf and bespoke retail workshops.<br>And we&#8217;ve made available for you to download FREE, a selection of activity sheets from those workshops.<\/p>\n\n\n\n<div style=\"height:24px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\" style=\"font-style:normal;font-weight:800\"><strong><strong>Sign up with your name and email to download<\/strong><\/strong> <strong><strong>your<\/strong><\/strong><br>FREE Workshop Activity sheets<\/p>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link has-base-color has-contrast-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/3c935303.sibforms.com\/serve\/MUIFAJBr0DwWLPj556C_IIhM8LXcrQP8g-Y1xsjJUp1vDTpYKCV8TCgtUGagOq7AYZ2iE6oPe_9IyFNn-ZVVJ8pg8wDDTqGGAdOsD23mgQWVfnV_A6aETtTlZW9guXnHX8ZyqbI72haqrJuQNA6z__PocQW7iOKQnEqJUATEoRyX8n2O0nvPzGlYxV5ndyAoCyWGVtFcFZf3MPwM\" target=\"_blank\" rel=\"noreferrer noopener\">DOWNLOAD<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:43px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Workshop activity sheets currently available&#8230;<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"277\" data-attachment-id=\"25183\" data-permalink=\"https:\/\/vmunleashed.com\/retailmeaning\/?attachment_id=25183\" data-orig-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01.png\" data-orig-size=\"3684,998\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"RETAILMEANING-workshop-icon-01\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-470x127.png\" data-large-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-1024x277.png\" src=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-1024x277.png\" alt=\"\" class=\"wp-image-25183\" srcset=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-1024x277.png 1024w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-470x127.png 470w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-768x208.png 768w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-1536x416.png 1536w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-01-2048x555.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:30px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"277\" data-attachment-id=\"25193\" data-permalink=\"https:\/\/vmunleashed.com\/retailmeaning\/?attachment_id=25193\" data-orig-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02.png\" data-orig-size=\"3684,998\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"RETAILMEANING-workshop-icon-02\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-470x127.png\" data-large-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-1024x277.png\" src=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-1024x277.png\" alt=\"\" class=\"wp-image-25193\" srcset=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-1024x277.png 1024w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-470x127.png 470w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-768x208.png 768w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-1536x416.png 1536w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-02-2048x555.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:30px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"276\" data-attachment-id=\"25196\" data-permalink=\"https:\/\/vmunleashed.com\/retailmeaning\/?attachment_id=25196\" data-orig-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03.png\" data-orig-size=\"3707,1000\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"RETAILMEANING-workshop-icon-03\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-470x127.png\" data-large-file=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-1024x276.png\" src=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-1024x276.png\" alt=\"\" class=\"wp-image-25196\" srcset=\"https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-1024x276.png 1024w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-470x127.png 470w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-768x207.png 768w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-1536x414.png 1536w, https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/RETAILMEANING-workshop-icon-03-2048x552.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:55px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:52px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-2-color has-base-2-background-color has-text-color has-background has-link-color wp-elements-7ccbcc088858fc670e66369a8978e780 has-global-padding is-layout-constrained wp-container-core-group-is-layout-796362d6 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--50)\">\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-ce155fab wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-text-align-center has-contrast-2-color has-text-color has-link-color has-large-font-size wp-elements-ef258c38bfae7a260e75d125ccee1fe8\" style=\"font-style:italic;font-weight:700;line-height:1.2\">Work is not all about plaudits, but it is nice when people want to say thank you.<\/h2>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-4935966c wp-block-columns-is-layout-flex\" style=\"border-radius:75px;padding-right:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-contrast-2-color has-contrast-3-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-8b3edc7f42ae8d222238bd7cdc057b8e\" style=\"font-style:normal;font-weight:300\">&#8220;<span class=\"has-inline-color has-black-color\">&#8216;I&#8217;ve been doing this job for 25 years, and today I learnt more new things than I ever thought possible.&#8217;<\/span>&#8220;<\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-21d4e958 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-medium-font-size\"><strong>John<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-d580a5ecbca20bf97f1f7788cb046f33\" style=\"font-style:normal;font-weight:300\">Retail Director, Boots Retail <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-contrast-3-background-color has-background has-medium-font-size\" style=\"font-style:normal;font-weight:300\">&#8220;<span class=\"has-inline-color has-black-color\">Tim Radley can add \u201cskilled reader of rooms\u201d to his list of accolades. While his presentation was focused on global trends and the unpicking of these to suit a specialist sector like ours, he deftly turned these predictions and forecasts around,&nbsp;and on their heads, to acknowledge that the answers were in the room with us all along.<\/span>.&#8221;<\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-63bfd6c1 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-medium-font-size\"><strong>Alan.<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Health Stores, Ireland<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-contrast-3-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-contrast-color has-contrast-3-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-0bb6eb015ca4c4ced37a10cc08896bdc\" style=\"font-style:normal;font-weight:300\">&#8220;Every now and then you come across an individual who gives their time unselfishly to support and encourage others. In this case its&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/ACoAAAV-hNEBMp2GXFSNkoBs8rju5uc9mNI3pOs\">Tim Radley<\/a>, retail expert, author and consultant, who today, at the Retail Institute&#8217;s Future of the Retail Experience event at the Corn Exchange gave a very insightful talk, and then took time to meet our&nbsp;students, to discuss their experience ideas. Thankyou Tim!<\/p>\n\n\n\n<div class=\"wp-block-group has-base-2-background-color has-background is-vertical is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-63bfd6c1 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-medium-font-size\" style=\"font-style:normal;font-weight:300\"><strong>Esther<\/strong><br>Leeds Beckett University<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-contrast-color has-contrast-3-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-d85358e538cf4f47944fe176a6631f45\" style=\"font-style:normal;font-weight:300\">&#8220;I really enjoyed your presentations and could have listened to you talk for hours.&#8221;<\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-21d4e958 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center has-medium-font-size\"><strong>Liam<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Regional Manager, M&amp;S.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-css-opacity has-cyan-bluish-gray-background-color has-background is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-base-color has-contrast-3-background-color has-text-color has-background has-link-color has-x-large-font-size wp-elements-a14cdf3e57233ccbbcf756d9874dfdf6\" style=\"font-style:normal;font-weight:700;line-height:1.4\">Here are some of our clients&#8217; favourite workshop discussions&#8230;<\/h2>\n\n\n\n<div class=\"wp-block-group alignfull has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d89aad35 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-1da03c2a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-3\" id=\"tenderlovingcare\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-13126 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/retail-hub-scaled.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-medium-font-size wp-elements-85ba49aea7ba50525d4bb9bf928d047f\" style=\"font-style:normal;font-weight:400;line-height:1.2\">How to develop your \u2018Shop of the Future\u2019<\/p>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-medium-font-size wp-elements-88f312ad87f51dd270e5bdf149464da3\" style=\"font-style:normal;font-weight:300;line-height:1.2\">\u2013 The 10 steps to commercial success (2 days)<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-2b5fb96f49d37414b14c9d84c18b31c3\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Before you look for &#8216;Shop Design Magic&#8217; try some &#8216;Tender Loving Care&#8217;<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Don\u2019t expect customers to love your shops if you don\u2019t love them yourselves. Are your shops dirty and untidy, with broken lightbulbs? You wouldn\u2019t leave your houses like that if guests were coming round. Especially guests who were potentially going to give you money. So, as a priority keep your shops clean and tidy. <\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Prioritise a minimum standards, \u2018zero tolerance\u2019 approach to your shop estate and for every shop that you have.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Care for your customer, care for your products. So never run out of stock. Keep your shelves full, and make sure all your best sellers are on display, and not in the stockroom.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Ensure that your shop is appropriate and relevant for your customer demographic. Just as much as I am an advocate of visual merchandising, only put in the level that is required for your customer.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">If they love beauty and have the time to admire it, then make your shop beautiful. If they don\u2019t, then don\u2019t waste money and effort on something which at the best will be invisible, and at worst irritating. If they don\u2019t want beauty, give them efficiency, order and clarity, with the cleanliness thrown in for nothing.<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-3-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d89aad35 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-1da03c2a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-4\" id=\"customerexperience\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-13142 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/customerexperience.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-802ada3876dc90f33ce74266d9902a96\" style=\"font-style:normal;font-weight:400\">How to build amazing \u2018Customer Experiences &amp; Relationships\u2019<\/p>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-0a6cb80a6bdb501f094832dcd3123409\" style=\"font-style:normal;font-weight:300\">\u2013 From basic to advanced &amp; ultimate relationships (1\/2 days)<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:italic;font-weight:200\">our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-7254de122e65c6eec22d2946a71dec45\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Why a &#8216;Good Customer Experience&#8217; is simply not allowing your customer to fail!<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">We should never forget the fundamental buying process. The role of a retailer is to bring together the customer and a product. <\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">If a customer enters a shoe shop to buy a pair of size 5 black shoes, it is essential that they leave with a pair of size 5 black shoes. You are a shoe shop.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">It is acceptable that a suitable shoe is ordered which will be delivered to the customer\u2019s home, or to the shop for collection the next day. It is also acceptable that the service team apologises for not having an appropriate black shoe and directs the customer to a nearby competitor who has.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">In all eventualities, the customer did not fail. The retailer did not fail either. It made no sale on one occasion, but it enhanced its reputation with the customer who will make purchases there in the future.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Successful retail connection is more than just selling a product. Retailers can be so much more than what they sell, and the customer now expects them to be so much more.<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d89aad35 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-1da03c2a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-5\" id=\"skillset\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-13243 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/retail-evolution-curve-06.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:400\">How to develop best practice \u2018Retail Business Skills\u2019 for today<\/p>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">\u2013 Learning &amp; adopting from old &amp; new retail (1\/2 days)<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-3e2e6eebb17cfb358cce8758082c9142\" style=\"font-style:normal;font-weight:700;line-height:1.2\">What skills do you need to learn from &#8216;Old Retailing&#8217; and adopt from &#8216;New Retailing?&#8217;<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">In today\u2019s \u2018saturated markets\u2019 existing and new retailers must demonstrate \u2018best practice\u2019 across an increasingly wide variety of retail functions to deliver what the customer now perceives as essential to them.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">The specific retail functions required will depend on the brand positioning, product sector and channel strategy. But for most retail businesses \u2018best practice\u2019 is required across a number of common retail functions and strategic areas.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Many of these functions such as buying &amp; merchandising hail from the earliest days of mass market retailing and have evolved and developed through every age. It is fair to say that every original retail function born in the age of discovery, went through significant transformations during the Age of Learning.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">These are being married together with completely new but important functions born mainly from the opportunities of technology in both the front and back-end of business.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Significantly, the route to delivering \u2018best practice\u2019 is very different depending on whether you are a new brand, or an existing well-established one.<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-3-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d89aad35 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-1da03c2a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-6\" id=\"customercommunities\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-12900 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/personal-destination-scaled.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:400\">How to create and manage your \u2018Customer Communities\u2019<\/p>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">\u2013 Building shops &amp; connections in physical communities (2 days)<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-5ce6c9bfed10e5509f907f197fdc9514\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Why building customer communities requires becoming a &#8216;Personal Destination Retailer.&#8217;<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Personal destination businesses will encapsulate the local community economy, participating and stimulating in its vibrancy and commercial success. Their involvement will be across five major areas &#8211; Commercial, Social, Environment, Leisure &amp; Community.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">The focus will depend on the specific values and vision of any brand but there is plenty of opportunity for any retailer, supplier, and business to be local.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Community and social involvement probably has the most direct impact on the potential customer base. Personal interaction outside the shop will likely lead to commercial interaction within the shop.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Retailers can involve themselves in local schools and colleges with a philanthropic perspective. They can also involve themselves with a variety of fun leisure activities from local pub teams to collaborations with gyms and sports centres.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Social initiatives can bring life to a town through permanently effecting the fabric and wellbeing of a location, adding sparkle at Christmas and colour in Springtime<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d89aad35 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-1da03c2a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-7\" id=\"proposition\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-12877 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/proposition-scaled.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:400\">How to build a distinct commercial \u2018Customer Proposition\u2019<\/p>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">\u2013 Create your vision, assortment, services &amp; dynamics (2 days)<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:11px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-aa2a2fda8dca94627707681dd67dd76f\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Why you need to turn your business into a &#8216;Customer Focused Retail Proposition.&#8217;<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">The customer used to buy products. Then they bought brands. Today, it is the proposition that the customer buys, and it is what they buy into.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">The proposition is the \u2018complete package\u2019 that the customer experiences with a retailer. It is a combination of products and services, and is delivered as a physical retail shop, a pureplay digital site or any combination of channels, touchpoints and media. It is more emotional that just a product. But more functional than just a brand image.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">A good retail proposition is built and managed in 5 stages: Vision, Assortment, Services &amp; Dynamics.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">The completed Brand Proposition requires constant attention and management. It requires a team with the right skills, expertise and passion for the vision through all its customer focused activities. It requires an appropriate organisational structure, and functional buying and operational processes to enable the team to deliver the reality of the vision.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-3-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d89aad35 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-1da03c2a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-8\" id=\"customercentric\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-13265 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/digital-first-scaled.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:400\">How to develop a \u2018Customer-Centric\u2019 organisation<\/p>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">\u2013 Evolve &amp; integrate customer &amp; data-centricity functions (1\/2 day)<\/p>\n\n\n\n<div style=\"height:11px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-38147bdc8f4612adbbc68670ad7a7c71\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Why being &#8216;Customer-Centric&#8217; is now the only way to organise a retail business<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">The customer focused organisational structure not only puts the customer at the heart of the business, but also the workforce. It is people focused from top to bottom. It is beyond hierarchies. The only dominant party is the customer.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">The new wealth of customer and market data is used to guide the decision-making process throughout the business including the continual refreshment of the vision itself.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Departments are fully integrated because they are guided by the same customer intelligence inputs, and conclusions, and by the same principles and objectives.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">\u2022\u201cFind out what the customer wants\u201d<\/p>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">\u2022\u201cCreate &amp; deliver what the customer wants\u201d<\/p>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">\u2022\u201cPlan and manage what the customer wants\u201d<\/p>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">\u2022\u201cDeliver when and where the customer wants\u201d<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Those objectives bear little resemblance to those of the traditional buyer driven businesses.<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Building those essential customer connections and relationships begins with an organisational structure with the correct customer focused functions, in terms of both research and delivery.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d89aad35 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-1da03c2a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-9\" id=\"digitalfirst\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-12587 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/retail-project-loops.png)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:400\"><a href=\"https:\/\/vmunleashed.com\/the-school-of-retail-learning\/retail-workshops\/#digitalfirst\"><br><\/a>How to think &amp; act like a \u2018Digital-First Retailer!\u2019<\/p>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">\u2013 Learn how to be precise, quick, brave and successful (2 days)<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-3769e0d1e0385a8e4c027d2eff0ffaa7\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Why being a &#8216;Digital-first&#8217; retailer teaches us to be brave but not irresponsible.<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Digital-first businesses take actions with precise data. This minimises risk. They monitor the result of actions with more analysis and assessments. There is no such thing as a wrong action, just ones that sometimes don\u2019t work. Every action is a learning, and every action is primarily without risk if the repercussions are tempered by correct and rapid reactions.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Digital-led businesses operate processes that allow speed. They are not hampered by archaic organizational structures, or primeval protocols. To maximise opportunities and restrict the impact of mistakes they act quickly.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">We talk about replacing hierarchical organizational structures and linear processes. This is important as it physically removes many barriers to working in more fluid and intuitive ways. What it also does is to change the mind-set of those in the system.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">A digital-first mindset is ultimately the prerequisite for significant changes to a retail business. That change in mind-set cannot happen within the confines of a traditional hierarchy and with linear volume processes.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Pureplays are brave, but they are not stupid, because risk is countenanced by high-speed trials and quick responses<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-contrast-3-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d89aad35 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-1da03c2a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-10\" id=\"retailhubcommunities\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-12946 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/spiral-scaled.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:400\">How to build an \u2018Employee Community\u2019 in your shops<\/p>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">\u2013 Let shopkeepers \u2018own\u2019 their shops and their futures (2 days)<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:11px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-c55a67d2c6ffa691c39527119a8e7842\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Why career progression in physical shops is essential to creating an &#8216;Employee Community.&#8217;<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Career progression within the shop, or retail hub, should be meaningful and rewarding.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Meaningful in terms of having a real impact in all aspects of the retail hub from operational responsibilities, management duties, product assortment involvement, inputs into the running and the strategy of the shop, and a progression from building customer relationships into evolving and developing the community involvement of the shop.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Naturally, appropriate training will follow the career development at every stage. Local people with expertise and experience who can progress their skills and have career paths within the retail hub and remain local.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Career progression should not be just linear, about the present, a blinkered approach with no beginning or end. As shop colleagues progress, they should remain in touch with their experiences and the knowledge they have gained and be able to perceive clearly the path ahead of them by learning from those who have made the same journey. They should also have the opportunity to train those below them, on the same learning cycle they have previously experienced.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">The progression must be seasonal and annual, spiraling into new responsibilities, skill sets and ways to benefit the customer, the shop, and the wider business. Cyclical shop colleague progression, in tune with the dynamics of \u2018shop-life.\u2019<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d89aad35 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-1da03c2a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"aspect-ratio:2\/3;min-height:unset;\" class=\"wp-block-cover is-light has-parallax has-aspect-ratio wp-duotone-unset-11\" id=\"agileenergetic\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-2-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-13283 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/irritatre.jpg)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:400\">How to become an \u2018Agile &amp; Energetic Retailer\u2019<\/p>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">\u2013 Create a culture of evolving, enriching &amp; expanding (1 day)<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:italic;font-weight:200\">Our favourite discussion&#8230;<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-heading-font-family has-large-font-size wp-elements-b9734dcdbfbe77de6a4adc4966fa46f1\" style=\"font-style:normal;font-weight:700;line-height:1.2\">How to make your business successful by evolving, enriching and expanding your employees skill-sets.<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">Dynamic retailers that constantly want to evolve, enrich, and expand have two huge benefits. Firstly, their strategy will make them competitive, ahead of the market, and commercially successful. Secondly, they will become and remain an attractive place to work for the right kind of people.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\"><strong>To evolve<\/strong>, teams should be continually trained in latest best practice, use of software solutions, and market &amp; customer analysis.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\"><strong>To enrich<\/strong>, teams should be exposed to latest technologies and innovation within their specialism, competitor innovations and future trends.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\"><strong>To expand<\/strong>, teams and individuals should always be given the opportunity to become a permanent part of any new initiatives and streams, ahead of external alternatives. They should be given all appropriate training.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:300\">If managed correctly, change gives internal employees the opportunities to improve themselves, to experience new things and to embrace innovation. It allows them to interact with external best practice and to be promoted to new roles &amp; responsibilities. Innovative retailers also value curious and ambitious people and tend to reward them well.<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">ask us more about holding your own bespoke workshops<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-491125d035f3f1b223dd4d7e9a936285\" style=\"font-style:italic;font-weight:300\"><a href=\"#workshopsummary\">back to workshops list<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-cover alignfull is-light has-parallax has-contrast-2-color has-text-color has-link-color wp-elements-483776bf5a43492930891f6d4dc4aa87 wp-duotone-37505d-ebebef-12\" style=\"min-height:350px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-base-2-background-color has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-12471 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/vmunleashed.com\/wp-content\/uploads\/2024\/05\/colourful-commuters-walking.png)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center alignwide has-white-color has-text-color has-contrast-2-color has-link-color wp-elements-977e66c91dc3ab37001da178c383283c\" style=\"font-size:clamp(23.043px, 1.44rem + ((1vw - 3.2px) * 1.7), 38px);font-style:normal;font-weight:800\"><strong>Our client pledge<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-contrast-2-color has-text-color has-link-color has-large-font-size wp-elements-a42bab727c1d5d99be005e494a4bde0e\" style=\"font-style:normal;font-weight:600\">To make every team member and colleague a \u2018better\u2019 retailer,<br>and to leave a permanent and positive legacy in every client business.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-contrast-2-color has-text-color has-link-color has-medium-font-size wp-elements-4cf513088e1736785b77aa5ebdb7585b\" style=\"font-style:normal;font-weight:700;text-transform:uppercase\"><strong>Let&#8217;s do something great together.<\/strong><\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vmunleashed.com\/contact-us\/\">contact us to start the ball rolling.<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\"><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":7907,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-5236","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/pages\/5236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/comments?post=5236"}],"version-history":[{"count":105,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/pages\/5236\/revisions"}],"predecessor-version":[{"id":25577,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/pages\/5236\/revisions\/25577"}],"up":[{"embeddable":true,"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/pages\/7907"}],"wp:attachment":[{"href":"https:\/\/vmunleashed.com\/retailmeaning\/wp-json\/wp\/v2\/media?parent=5236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}