Bespoke retail projects
If we use the common parlance of ‘Retail Project’ then it gives us a good chance of beginning our discussion with everyone’s understanding and expectations at least being on the same page. Bespoke projects ensure that deliverables always meet the clients’ expectations.
These pieces of work can and should take any form that is going to work for you. To deliver success bespoke projects must always consider the size of your business, your current levels of expertise, the standards of your delivery, the legacy of your history and the opportunities for your future.
Listening to your needs
Our projects are always bespoke, and so they begin with in-depth discussions on your needs, your objectives, and your limitations. We construct the process and schedule to reach those objectives.
A bespoke project’s objectives may be focused on physical delivery, an operational change, or a new strategic initiative. In all scenarios it is important to include how the project process can add value and stimulation to your internal teams as we always prioritise the collaboration and integration of the project with your colleagues and employees.
Leaving a project legacy
The legacy that is left by a project within your living business may well prove to be the biggest asset you could have planned for or wished for. This is my experience. I have witnessed this, time after time.
Therefore, our external team is light. It is highly experienced and expert, but it is light. We want the legacy to be in your employees, not in your bank account. We want your performance KPIs to be improved, but we also aim to improve your employee experience measures. The two are symbiotic. Not mutually exclusive.
Appropriate, workable and affordable
If you don’t require external help, that’s great. I’m happy to help you come to that conclusion through an informal discussion. If we decide together that you could do with a hand, be assured that our bespoke project will be appropriate, workable, collaborative, affordable and achieve the goals your require.
Bespoke projects can include and integrate a wide variety of functions and deliverables.
Shop format – flagship, neighbourhood, convenience pop-up
Physical location planning
Shop grading & clustering
Retail hub gross space planning
Flexible space planning and allocation
Buying & merchandising
Assortment structure planning
Shopper paradise environmental design
Product story segmentation & display
Digital signage & display
Events and promotional delivery
Service area functionality & design
Shopping ‘Golden Triangles’
Stock rooms and storage allocation
Store operations, schedules & routines
Staffing and operations technology
Click&collect/omni-service area design
Staff area space allocation – office, hospitality, omniservices
Community engagement planning
Community space design
Business space strategies
Retail hub partnerships & collaborations
Logistics, distribution & delivery planning
Shop teams skills planning
Shop colleague training, learning & development
If you want to start the ‘bespoke retail project’ ball rolling, please get in touch. I would be happy to share with you some typical project templates, schedules, costs, and case studies.
Please download our bespoke project overview…
It’s been my pleasure to have worked with a wide variety of retailers and brands. I’m happy to say that if I occasionally bump into any one of the people I’ve worked with, then we are genuinely still very much on speaking terms.
In the meantime…
If you’d like to read my book first to understand where I’m coming from, then that’s an excellent idea.
It is hot off the press for 2021.
Available in September for sustainable POD (print on demand) through Amazon or any of the usual book retailers.
In the book you will find 75 action plans and 100 retail best practice insights. They may guide you in assessing your current weaknesses and opportunities.
I hope also that the sections on how to flourish in the ‘The life and times of the Essential Retailer’ how to evolve ‘Agile Organisations’ and excel in ‘Astute Strategies’ may also be a source of inspiration and guidance.
Please enjoy some extracts…